Guests
All properties in Cuenca, Azuay, Ecuador

Hotel Cruz del Vado

3.5-star hotel in Cuenca with restaurant and bar/lounge

  • Free full breakfast and free WiFi
From
NZ$407

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  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Luxury Room, 1 King Bed, Accessible, City View - City View
  • Luxury Room, 1 King Bed, Accessible, City View - Jetted Tub
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 35.
1 / 35Hotel Front – Evening/Night
La Condamine y Tarqui, Cuenca, Ecuador
10.0.Exceptional.
  • Beautiful hotel. Great location. Amazingly friendly staff. Must book luxury room with…

    Jul 30, 2021

  • Beautiful, clean hotel and excellent service. The restaurant has an amazing view,…

    Jul 22, 2021

See all 12 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 26 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Airport shuttle
  • Terrace

For families

  • Free cribs/infant beds
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Free toiletries
  • Terrace

What’s around

  • San Sebastian Plaza - 11 min walk
  • Museum of Modern Art - 12 min walk
  • San Cenaculo Church - 12 min walk
  • Church of Santo Domingo - 13 min walk
  • Museum of Extreme Art - 16 min walk
  • New Cathedral of Cuenca - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 Double Bed, Non Smoking
  • Superior Room, 1 Queen Bed, Accessible, Non Smoking
  • Premium Room, 1 Queen Bed, Non Smoking
  • Premium Twin Room, Multiple Beds, Accessible, Non Smoking
  • Luxury Room, 1 King Bed, Accessible, City View

What’s around

Landmarks

  • San Sebastian Plaza - 11 min walk
  • Museum of Modern Art - 12 min walk
  • San Cenaculo Church - 12 min walk
  • Church of Santo Domingo - 13 min walk
  • Museum of Extreme Art - 16 min walk
  • New Cathedral of Cuenca - 16 min walk
  • Convent of the Assumption - 17 min walk
  • San Francisco Plaza Market - 17 min walk
  • Casa de los Arcos Art Museum - 17 min walk
  • Civic Plaza - 17 min walk
  • Calderon Park - 0.9 mi / 1.5 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 5 min drive
  • Airport shuttle (surcharge)
map
See on map
La Condamine y Tarqui, Cuenca, Ecuador

At a glance

Hotel size

  • This hotel has 26 rooms

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per room (one-way)
  • Early check-in can be arranged for an extra charge of USD 40 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 70 (subject to availability)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 48.80 per night
  • Airport shuttle service for children costs USD 0

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

  • Hotel Cruz Vado Cuenca
  • Hotel Cruz Vado
  • Cruz Vado Cuenca
  • Hotel Cruz del Vado Hotel
  • Hotel Cruz del Vado Cuenca
  • Hotel Cruz del Vado Hotel Cuenca

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Cruz del Vado does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hotel Cruz del Vado.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - anytime. There's a charge of USD 40 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 70 (subject to availability). Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Los Picantes de Leo (4-min walk), CASAMIGOS CAFE (10-min walk), and Mangiare Bene (10-min walk).
  • Yes, an airport shuttle is available. The charge is USD 20 per room one-way.
10.0.Exceptional.
  • 10.0.Exceptional

    A gem of a hotel in a gem of a city

    We had a lovely time in Cuenca, and part of the reason for that was our choice of the Cruz del Vado Hotel. The hotel belongs to an Ecuadorian chain (Art Hotels) that we used twice during our trip: in Cuenca and in Ottavalo, and both times we enjoyed the same spirit, thanks to a dedicated staff loving and knowing well their cities. In Cuenca we extend a special thank you to Gustavo and Christina for their great advice and warm welcome. All in all Cuenca has been our favorite stop in Ecuador. A side note: the hotels.com address if you use the Directions button is wrong. Make sure to call or message the hotel and they will help you arrive.

    Muriel M, 2 night trip, Feb 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This hotel is a gem in the middle of the city in front of a river a few steps of a Main Street with restaurants and shopping stores. Safe location, excellent service.

    Jacqueline, 2 night trip, Mar 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly staff, excellent breakfast and clean room.

    3 night trip, Aug 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente! Bonitas instalaciones y excelente atención!

    Jorge, 2 night trip with friends, Mar 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    ALEJANDRO, 1 night trip, Oct 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    PATRICIA, 2 night trip, Jul 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Flavio, 2 night trip, Nov 27, 2020

    Verified Hotels.com guest review

See all 12 reviews