Maison Saint Charles by Hotel RL

Photo gallery for Maison Saint Charles by Hotel RL

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Maison Saint Charles by Hotel RL

Maison Saint Charles by Hotel RL

3-star property
3-star hotel with outdoor pool, near National World War II Museum

7.4/10 Good

1,003 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
1319 Saint Charles Avenue, New Orleans, LA, 70130
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Spa tub
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • National World War II Museum - 10 min walk
  • Ernest N. Morial Convention Center - 15 min walk
  • Canal Street - 20 min walk
  • Caesars Superdome - 21 min walk
  • Smoothie King Center - 21 min walk
  • Bourbon Street - 21 min walk
  • Port of New Orleans - 21 min walk
  • Harrah's New Orleans Casino - 23 min walk
  • Jackson Square - 31 min walk
  • Julia Street Cruise Terminal - 7 min drive
  • Mardi Gras World - 5 min drive

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive
  • New Orleans Union Passenger Terminal - 13 min walk

About this property

Maison Saint Charles by Hotel RL

3-star hotel near Port of New Orleans
Maison Saint Charles by Hotel RL is located close to National World War II Museum and Ernest N. Morial Convention Center, and provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The onsite seafood restaurant, Mr. Eds Seafood, features seafood. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks at this hotel include:
  • An outdoor pool
  • Breakfast (surcharge), self parking (surcharge), and luggage storage
  • A banquet hall, express check-out, and meeting rooms
  • Smoke-free premises, a porter/bellhop, and a ballroom
  • Guest reviews speak well of the overall value, helpful staff, and proximity to public transit
Room features
All guestrooms at Maison Saint Charles by Hotel RL feature perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch flat-screen TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 130 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 11:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (2 per room, up to 50 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured onsite self parking (USD 25.0 per night)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 8:00 AM–10:00 AM on weekdays and 9:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Spa tub

Accessibility

  • Elevator
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Optional extras

  • To-go breakfast is offered for an extra charge of USD 14.99 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Secured self parking costs USD 25.0 per night
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Charles Maison
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Frequently asked questions

Does Maison Saint Charles by Hotel RL offer free cancellation for a full refund?
Yes, Maison Saint Charles by Hotel RL does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Maison Saint Charles by Hotel RL?
As of 3 October 2022, prices found for a 1-night stay for 2 adults at Maison Saint Charles by Hotel RL on 6 October 2022 start from NZ$199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Maison Saint Charles by Hotel RL?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Maison Saint Charles by Hotel RL?
Yes, there's an outdoor pool. Guests have pool access from 10 AM to 10 PM.
Are pets allowed at Maison Saint Charles by Hotel RL?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Maison Saint Charles by Hotel RL?
Yes. Self parking costs USD 25.0 per night. Parking spots may be limited. RV/bus/truck parking is available.
What are the check-in and check-out times at Maison Saint Charles by Hotel RL?
You can check in from 4:00 PM - 11:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Maison Saint Charles by Hotel RL?
No, this hotel doesn't have a casino, but Fair Grounds Race Course (7-min drive) and Harrah's New Orleans Casino (8-min drive) are both nearby.
What is there to do at Maison Saint Charles by Hotel RL and nearby?
Maison Saint Charles by Hotel RL has an outdoor pool, a 24-hour fitness center, and a spa tub, as well as a picnic area and a garden.
Are there restaurants at or near Maison Saint Charles by Hotel RL?
Yes, Mr. Eds Seafood offers seafood. The dining venue will be unavailable from January 1 2022 to September 1 2022 (dates subject to change). Nearby restaurants include Lula Restaurant Distillery (3-min walk), Maïs Arepas (4-min walk), and The Blind Pelican (4-min walk).
What's the area around Maison Saint Charles by Hotel RL like?
Maison Saint Charles by Hotel RL is a short 10-minute walk from National World War II Museum and 15 minutes' walk from Ernest N. Morial Convention Center. Travelers say this hotel is in a good location.

Overall score and ratings

7.4

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.1/10

Property conditions & facilities

7.0/10

Eco-friendliness

6/10 Good

Would not recommend
The hotel fell short because of the condition of the room. Floors were very dirty, the furniture was in bad condition like they picked them up from a garage sale. The bathroom door did not close, the television did not work. Shower was dirty and had silver fish insects inside.
Leah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was very helpful, hotel was clean and nice. Free parking in the empty lot across the street wouldve been much appreciated.
Lisa, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Pleasant
Check in was quick, friendly and easy. Room could do with a little TLC, especially the bathroom. No tea and coffee and making facilities in the room. Plastic disposable cups wrapped in plastic never fails to surprise me, common North America time to ditch the plastic.
Mark, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Not recommended for the price.
Hotel was nice. Room was clean and quiet. Parking was terrible, plus the $23.00 per night for it. Unloading and loading luggage was really troublesome. The extra $100 charge for nothing was a complete surprise. I would not recommend this hotel or using Hotels.com for booking. They don't help when you have a problem. Over-priced. Breakfast buffet for $14.99 was the same stuff you get for free at Super 8.
Linda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed our stay. It was quiet, centrally located and a friendly staff. Will definitely stay again when we come back.
Danielle, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Falicia, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Alfred, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Fun stay again
This is a cool property in a good location with a good restaurant on site. The grounds are especially nice, the rooms are okay.
Kevin, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Check in was a disaster
Check in was a disaster. Employee charged the wrong card even after she asked what card I was using to pay for the room. I gave her the correct card. Didnt apologize or anything, just acted like I irritated her by giving her a different card for the room and another for the incidentals. Done that at other hotels with no problem at all.
Stephanie, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Labor Day in the Big Easy
Our check was perfect! Our sweet young lady helped us get the right accommodations in a timely manner. I reserved 2 rooms for 2 two families. One of our rooms smelled so strongly of marijuana and had some nasty white residue all around the room. The room was uninhabitable and required immediate attention. The front desk was very responsive and made a room adjustment with no fuss. The next room was much better. I would say the other family's room was ok, but need a much better cleaning. There was hair in the shower, the floor had stains, and all around the baseboards were dirty. The room could stand to be deep cleaned and inspected better to stay on top of these details. If we had been in the room longer, I would have asked to change places. I was able to over look it since we were in the city all day and most of the night. The place in itself is really cute and we loved the location. It is right on the streetcar line. I would come back if I knew it the rooms would be cleaner.
Amy E, 2-night family trip
Verified Hotels.com guest review