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Grand Geneva Resort & Spa, Lake Geneva

4 stars
7036 Grand Geneva WyLake GenevaWI53147United States of America
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.3 / 5
Location
Great location
Wellness Area
Great wellness & sports facilities
Amenities
Great amenities
Cleanliness
Dirty
266See all 266 Hotels.com reviews
From 1,892 reviewsTripAdvisor Traveller Rating

Grand Geneva Resort & Spa, Lake Geneva

from NZ$237
  • Deluxe Double Room, 2 Double Beds, Lakeside
  • Executive Suite, 1 King Bed
  • Deluxe Double Room, 2 Double Beds
  • Junior Suite, 1 King Bed with Sofabed
  • Suite, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Lakeside
  • Premier Suite, 1 King Bed with Sofabed

At a glance

Key facts

Hotel size

  • This hotel has 355 rooms

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 25 lb)

Transport

Parking

  • Free valet parking

  • Self parking *

Offsite

  • Free ski shuttle

Other information

  • Smoke-free property

Also known as

  • Geneva Grand Resort
  • Grand Geneva
  • Grand Geneva Resort
  • Grand Geneva Hotel Lake Geneva
  • Grand Geneva Resort And Spa
  • Grand Geneva Lake

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 16 years old are not allowed in the health club or fitness facility without adult supervision.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 15 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Spa tub access
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Shuttle service
  • Ski shuttle
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Concierge/valet service
  • Valet parking
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 0 per stay

Rollaway beds are available for USD 15.00 per night

Pets are allowed for an extra charge of USD 65.00 per pet, per night (maximum USD 300.00 per stay), plus a one-time cleaning fee of USD 150.00

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 3 restaurants
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Free ski shuttle
  • Ski storage
  • Health club
  • Golf course on site
  • Indoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Water park access (surcharge)
  • Outdoor pool
  • Ski passes available
  • Free use of nearby fitness center
  • Outdoor tennis courts - 6
  • Spa tub
  • Children's pool
  • Tennis on site
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
Working away
  • Number of meeting rooms - 25
  • Conference space
  • Meeting rooms 25
  • Conference space size (feet) - 62,000
  • Conference space size (meters) - 5760
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Grand Cafe - Overlooking the golf course and pool, this café specializes in American cuisine and serves breakfast, lunch, and dinner.

Geneva ChopHouse - This steakhouse serves brunch and dinner.

Ristorante Brissago - Overlooking the golf course, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Ski

  • Ski passes available
  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski lessons on site
  • Ski equipment rentals on site
  • Cross-country skiing on site
  • Downhill skiing on site
  • Snowboarding on site
  • Snowshoeing on site
  • Snowmobiling nearby

Grand Geneva Resort & Spa, Lake Geneva’s small print

Also known as

  • Geneva Grand Resort
  • Grand Geneva
  • Grand Geneva Resort
  • Grand Geneva Hotel Lake Geneva
  • Grand Geneva Resort And Spa
  • Grand Geneva Lake

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 16 years old are not allowed in the health club or fitness facility without adult supervision.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 15 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Spa tub access
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Shuttle service
  • Ski shuttle
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Concierge/valet service
  • Valet parking
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 0 per stay

Rollaway beds are available for USD 15.00 per night

Pets are allowed for an extra charge of USD 65.00 per pet, per night (maximum USD 300.00 per stay), plus a one-time cleaning fee of USD 150.00

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 266 reviews

Grand Geneva Resort & Spa, Lake Geneva
Poor1.0 / 5
Not a 5 star hotel, more like a 2 star
I would never stay here again! Hotel service is horrible, they didn't have any of our rooms clean, no air condition in the room! We called the maintence dept and they came in to look at it and stated that they are having trouble with some of them( so why would you book that room with your customers). Then hotel.com does not include the resort fees in my quote, so that was a surprise of $196 dollars extra( I booked 6 rooms). I will never stay here again.
2 night family trip
Grand Geneva Resort & Spa, Lake Geneva
Good3.0 / 5
Disappointing stay
First I want to say that all our issues were dealt with in a professional and caring manner. Our fist rooms (2) had bathtub issues, one that we felt was unsafe. We were moved to a new room free of issues. The pool is too small to accommodate all of the guests. It was wall-to-wall people. We ate in the Grand Cafe which boasts farm to table foods, but it was not evident from the menu. After getting our drinks, we sat for over half an hour before we finally called for the manager. Of course, then all of our food, appetizers and entrees, came at the same time. Our meal was taken care of by management. We thought we booked a fabulous hotel, based on the price we paid per room. It did not live up to its price.
1 night trip with friends
Grand Geneva Resort & Spa, Lake Geneva
Excellent4.0 / 5
Fun for the weekend!!
girls getaway weekend
2 night trip with friends
Grand Geneva Resort & Spa, Lake Geneva
Excellent4.0 / 5
The stay was great but I got double charged for the room and it's been 48 hrs and I have not received my refund. When I bought the room on hotels . Com I paid with them and then at check in they needed a 50 dollar deposit and when they loaded the card they also added the room charge. Hope to get refunded today or else I'm going to drive back and demand a cash refund.
1 night romance trip
Grand Geneva Resort & Spa, Lake Geneva
Excellent4.0 / 5
Fun weekend
We stayed for a weekend before taking my daughter to camp. The suites were all booked, so we stayed in a regular lakeside room. The view from the balcony was beautiful. The room was nice enough, but not anything special. The kids especially liked the pools.The indoor pool was very warm and the outdoor pool was fun but not as warm. I loved that there was a starbucks in the lobby, as well as the club lounge for breakfast/evening drinks and snacks. There is a lot to do in the area, and we didn't have enough time for everything, so we'll definitely go back again.
2 night family trip

See all reviews

Grand Geneva Resort & Spa, Lake Geneva

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