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Turtle Bay Resort

Photo gallery for Turtle Bay Resort

Exterior
Lobby lounge, ocean views, open daily
Aerial view
Hypo-allergenic bedding, in-room safe, individually decorated
Lobby lounge, ocean views, open daily

Overview of Turtle Bay Resort

VIP Access

Turtle Bay Resort

4.5 star property
4.5-star beachfront resort with golf course, near Turtle Bay Beach
8.8 out of 10 Fabulous
8.8/10 Fabulous

1,003 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
Map
57-091 Kamehameha Hwy, Kahuku, HI, 96731
Main amenities
  • Daily housekeeping
  • Golf course
  • On the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 5 outdoor pools
  • Breakfast available
  • 6 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • On the beach
  • Turtle Bay Beach - 16 min walk
  • Sunset Beach - 9 min drive
  • Banzai Pipeline - 10 min drive
  • Waimea Bay - 12 min drive
  • Polynesian Cultural Center - 12 min drive

Getting around

  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 65 min drive
  • Kapolei, HI (JRF-Kalaeloa) - 68 min drive

Restaurants

  • Giovanni's Shrimp Truck - 5 min drive
  • Ted's Bakery - 6 min drive
  • Fumi's Kahuku Shrimp - 3 min drive
  • The Sunrise Shack - 7 min drive
  • Romy's Kahuku Prawns & Shrimp - 4 min drive
Map

About this property

Turtle Bay Resort

At Turtle Bay Resort, you can hit the beach to enjoy the shade from a beach umbrella or sip a drink at the beach bar, plus you'll be within a 15-minute drive of Polynesian Cultural Center. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy and hydrotherapy. Alaia, one of 4 restaurants, offers ocean views, and serves breakfast and dinner. Other features of this luxurious resort include a golf course, a poolside bar and a health club. Fellow travellers like the helpful staff and location.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 443 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs only, 1 per room, up to 35 lb per pet)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (USD 36.65 per night; includes in/out privileges)
  • Secured uncovered on-site valet parking (USD 36.65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 4 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide
  • Babysitting (surcharge)

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Ecotours
  • Golfing
  • Hiking/biking trails
  • Horse riding/hire
  • Helicopter/aeroplane tours
  • Scooter/moped hire
  • Segway hire/tours
  • Kayaking
  • Snorkelling
  • Surfing/body boarding
  • Shopping
  • Parasailing nearby
  • Scuba-diving nearby
  • Skydiving nearby
  • Whale watching nearby

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Conference space (27997 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Golf cart on-site
  • Golf clubs on-site
  • Pool loungers
  • Pool umbrellas
  • Segway hire/tours

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • 18 holes of golf
  • Golf driving range on-site
  • 5 outdoor pools
  • Full-service spa
  • Golf clubhouse on-site
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Deck
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Oven

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Nalu Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Alaia – Overlooking the ocean, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sunset – This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Off the Lip – This lobby lounge overlooks the ocean. Open daily.
Roy's Beach House – This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Lei Lei's Bar & Grill – Overlooking the golf course, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 300.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 56.33 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach access
    • Beach loungers
    • Beach towels
    • Business centre/computer access
    • Concierge service
    • Faxes
    • Fitness centre access
    • Fitness/yoga classes
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Phone calls (may be limited)
    • Pool access
    • Sporting facilities or equipment

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 40 to 60 for adults and USD 40 to 60 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 25.0 per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250 per stay
  • Pets are allowed for an extra charge of USD 300 per accommodation, per stay

Parking

  • Uncovered self-parking costs USD 36.65 per night with in/out privileges
  • Uncovered valet parking costs USD 36.65 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
State tax ID – TA-064-482-0992-01

Also known as

Bay Turtle
Turtle Bay Resort Resort
Turtle Bay Hotel
Turtle Bay Hotel Kahuku
Turtle Bay Kahuku
Turtle Bay Resort Oahu
Turtle Bay Oahu
Turtle Bay Resort Hawaii/Oahu
Turtle Bay Resort Kahuku
Turtle Bay Resort Kahuku
Turtle Bay Resort Resort Kahuku

Frequently asked questions

Does Turtle Bay Resort offer free cancellation for a full refund?
Yes, Turtle Bay Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Turtle Bay Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Turtle Bay Resort?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Turtle Bay Resort?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 35 lb per pet. There's a charge of USD 300 per accommodation, per stay, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees.
Is parking offered on site at Turtle Bay Resort?
Yes. Self-parking costs USD 36.65 per night. Valet parking costs USD 36.65 per night.
What are the check-in and check-out times at Turtle Bay Resort?
You can check in from 3 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Turtle Bay Resort and nearby?
Have fun with on-site activities such as horse riding, kayaking and mountain biking, and practise your swing at the golf course. Additional recreation on-site includes aerobics , ecotours and helicopter/aeroplane tours. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Turtle Bay Resort also has a water slide and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Turtle Bay Resort?
Yes, there are 4 on-site restaurants, featuring beachfront dining and golf course views.
What's the area around Turtle Bay Resort like?
Turtle Bay Resort is a short 12-minute walk from Turtle Bay and 16 minutes' walk from Turtle Bay Beach. Travellers say that this resort is in a good location.

Reviews

8.8

Fabulous

9.1/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Jaime, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Turtle Bay Resort North Shore Oahu
We give this property 5 stars. Everything was amazing!! One of the best vacations we’ve ever had. We highly recommend the Ocean Club, horseback riding and the Kayaking Turtle tour. Staff was attentive and friendly. Our room was beautiful with a ocean view that overlooked the pool.
Janet, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Shawn, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chad, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

James, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful start to finish
Fredrick, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Edward, 3-night trip
Verified Travelocity guest review