Guests
All properties in Kahuku, Hawaii, United States of America

Turtle Bay Resort

4-star beachfront resort with golf course, near Turtle Bay Beach

  • Free WiFi
From
NZ$1,107

Image gallery

  • Beach
  • Beach
  • Poolside Bar
  • Outdoor Pool
  • Beach
Beach. Image 1 of 59.
1 / 59Beach
57-091 Kamehameha Hwy, Kahuku, 96731, HI, United States of America
8.6.Fabulous.
  • The weather was not good (raining and very windy) while we were there, therefore we weren…

    Jan 5, 2020

  • Great location. Sea view room had nice balcony with what I would describe more as a…

    Apr 29, 2019

See all 990 reviews

Official standards

This property advises that it adheres to COVID-19 Health & Safety Standards (Hawai'i - USA) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
Walkable
Easy parking
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 443 smoke-free guestrooms
  • Daily housekeeping
  • Golf course
  • On the beach
  • 5 restaurants and 6 bars/lounges
  • Full-service spa

Feel at home

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (free)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Television

What’s around

  • On the beach
  • Turtle Bay Beach - 16 min walk
  • Sunset Beach - 3.4 mi / 5.5 km
  • Banzai Pipeline - 4.2 mi / 6.8 km
  • Pupukea Beach Park - 5.7 mi / 9.2 km
  • Sharks Cove - 5.8 mi / 9.3 km
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Bungalow, 1 King Bed, Oceanfront
  • Ocean Villa 3 BR (Additional 1-time cleaning fee $403 and resort fee $104 per night due at property
  • Ocean View Family Suite
  • Ocean View, 1 King Bed
  • Ocean View, Two Queen Beds
  • Resort Room King
  • Resort Room Two Queen Beds
  • Ocean Club View, Two Queen Beds (Top Floors)
  • Bungalow, 2 Queen Beds, Oceanfront
  • Ocean Villa 4 BR (Additional 1-time cleaning fee $460 and resort fee $104 per night due at property)
  • Ocean Club View, 1 King Bed (Top Floors)
  • Room, 1 King Bed, Accessible, Ocean View

What’s around

Landmarks

  • On the beach
  • Turtle Bay Beach - 16 min walk
  • Sunset Beach - 3.4 mi / 5.5 km
  • Banzai Pipeline - 4.2 mi / 6.8 km
  • Pupukea Beach Park - 5.7 mi / 9.2 km
  • Sharks Cove - 5.8 mi / 9.3 km
  • Waimea Bay - 6.4 mi / 10.3 km
  • Polynesian Cultural Center - 6.7 mi / 10.8 km
  • Waimea Valley - 8.7 mi / 13.9 km
  • Laniakea Beach - 9.1 mi / 14.6 km
  • Haleiwa Aliʻi Beach Park - 11.7 mi / 18.8 km

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 56 min drive
  • Kapolei, HI (JRF-Kalaeloa) - 59 min drive
map
See on map
57-091 Kamehameha Hwy, Kahuku, 96731, HI, United States of America

At a glance

Hotel size

  • This hotel has 443 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only*
  • 1 per room (up to 35 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured uncovered onsite valet parking (USD 36.65 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 5 restaurants
  • 6 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Ecotours on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Kayaking on site
  • Mountain biking on site
  • Pilates classes on site
  • Scooter/moped rentals on site
  • Segway rental/tour on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 27997
  • Conference space size (meters) - 2601
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Nalu Kinetic Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Surfer, The Bar - Overlooking the ocean, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Ecotours on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Kayaking on site
  • Mountain biking on site
  • Pilates classes on site
  • Scooter/moped rentals on site
  • Segway rental/tour on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 56.33 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Beach access
    • Beach loungers
    • Beach towels
    • Fitness center access
    • Fitness/yoga classes
    • Sporting facilities or equipment
    • Business center/computer access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Faxes
    • In-room safe
    • In-room coffee
    • Concierge service
    • Additional inclusions

Optional extras

  • Breakfast costs between USD 40 and USD 60 for adults, and USD 40 and USD 60 for children (approximately)

Children & extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Pet deposit: USD 250 per stay
  • Pets are allowed for an extra charge of USD 300 per accommodation, per stay
  • Contact the property at the number on the booking confirmation to request a pet-friendly room

ParkingPay at property

  • Uncovered valet parking costs USD 36.65 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

State tax ID - TA-064-482-0992-01

Also known as

  • Bay Turtle
  • Turtle Bay Resort Kahuku
  • Turtle Bay Resort Resort Kahuku
  • Turtle Bay Resort Resort
  • Turtle Bay Hotel
  • Turtle Bay Hotel Kahuku
  • Turtle Bay Kahuku
  • Turtle Bay Resort Oahu
  • Turtle Bay Oahu
  • Turtle Bay Resort Hawaii/Oahu
  • Turtle Bay Resort Kahuku

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Turtle Bay Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 36.65 per night.
  • Yes, there are 2 outdoor pools.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 35 lbs per pet. There's a charge of USD 300 per accommodation, per stay, and there's also a deposit of USD 250 per stay.
  • You can check in starting at 3 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Yes, there are 5 onsite restaurants, featuring ocean views. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Roy’s Beach House (12-min walk), Fumi's Kahuku Shrimp (2 mi), and Rommy's Kafuku Prawns and Shrimp (2.3 mi).
  • Have fun with onsite activities like horseback riding, kayaking, and mountain biking, and practice your swing at the golf course. Additional recreation onsite includes aerobics , basketball, and ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Turtle Bay Resort also has 6 bars and a sauna, as well as a steam room and a garden.
8.6.Fabulous.
  • 8.0.Very good

    Great location but a bit overpriced. Only spent a couple of days there but nice spot.

    2 night trip, Oct 10, 2018

    Verified Expedia guest review

  • 8.0.Very good

    A hefty price for the convenience of the location

    If I'm honest, I had expected more from this resort for the cost per night (compared to resorts we have stayed in Maui and Kauai which were cheaper but far better in our opinion). BUT, if you want to stay at a hotel when you head to the North Shore then this really is the only option. We loved exploring the North Shore and found the hotel handy to visit lots of local food trucks, beaches, towns and activities. We found our experience with staff quite mixed, some really lovely and helpful and others who didn't seem too interested when we weren't looking at the expensive 'add-on activities' at the resort. On top of the room rate be prepared for the hefty resort fee and to pay for anything extra like self-parking and beach chairs/umbrellas. Pool area is nice but pretty busy and noisy as there isn't really a separate area for kids/families. Beach was nice and they do let you borrow a snorkel set (this was about the only thing that was free). Wifi was pretty limited as it seemed to only work in your room most of the time. If we head back to the North Shore I think we'd look at Airbnb or similar as another option to this hotel.

    Alix, 4 night romance trip, Sep 21, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    Not worth the high price yet! Wait for renovations

    We were very disappointed in the quality of our room. When I’m are paying a high price of $850+ a night I am anticipating that same high level of room and bathroom appointments. The furniture was old with water stains. The bathroom shower was old tile with moldy caulking. The shower water pressure was low. Not the 5 star accommodations I was expecting. Maybe I came too soon and was put in a room that hadn’t been renovated yet. So when you are put in an outdated room your price should reflect that. The resort grounds are beautiful! Pool area is beautiful! The lounge chairs around the pool were subpar compared to other 5 star resorts we have stayed in. The poolside food was not quality. We returned our chips, salsa and guacamole because it was not good and our Miami Vice drink was pretty bland. The beachside area is beautiful. The employees on that side were very helpful and kind. An employee named Tyger was especially helpful when getting chairs and also renting bikes. All in all would not recommend this hotel to anyone until the remodel is complete.

    Vivian S Miyahara, 4 night trip, Aug 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best HI hotel, great renovations, manager a gem

    Turtle Bay continues to be the most uniquely beautiful hotel in all the islands. Their renovations of the lobby and bungalows are amazing! Beds face the incredible view of the ocean. Their service & constant greetings with a smile really do make you feel like family. LeiLei’s restaurant by the golf course matches best service at 5 star restaurants & chef is outstanding. Daybeds at their beach cove inexpensive & appreciated. We had a few issues in bungalow. Terry Moeai, the manager, personally stepped in and oversaw resolution. He didn’t offer Covid staffing excuses, he simply got it taken care of. He’s a gem and I wish he was the manager at every other hotel we’ve stayed at. We’ve stayed at top hotels throughout the world and Turtle Bay stands at the top of them.

    Eric, 3 night trip, Jul 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    5 nights in paradise

    Amazing trip! It was our first time to Turtle Bay but will not be our last. The remodel is gorgeous but the feel of the resort is still friendly and warm! All the restaurants were amazing and my husband loved the golf course. The spa was wonderful! Just book a room-you won’t be let down!

    Nicole, 4 night trip, Jul 6, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Nice but expensive or the quality

    I was not impressed with the quality of room for the price. Our room smelled musty and everything was wet the whole time. The bed was hard. The staff wood walk right by without saying hi or smiling. I felt like for such an expensive fancy resort they should have been more friendly . The rooms were nothing fancy just like a normal hotel. The shower had mold in the grout. There is not much to do there so if you are planning on doing stuff plan on driving. Luckily there was lots to do by driving to towns :). ll the food was extremely over priced. It is a nice place to stay on the north shore I was just expecting a much nicer place for the price.

    Joy, 3 night trip, Mar 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was perfect from the start of our vacation to the end. Our room was large, with a very comfortable bed & pillows. The bathroom was huge! The location was perfect & the view was amazing!

    Katrina, 4 night family trip, Mar 17, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Poolside customer service was very poor. It took a very long time to get a server to help you. Poolside was not kept up food and drinks was left out for the birds to clean up. Also beach area was not friendly

    6 night family trip, Mar 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful ocean view rooms. Great amenities! We enjoyed the food, activities, spa, pool and beach. The horseback riding and kayaking was fun!

    7 night family trip, Mar 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Property was beautiful, clean, with friendly staff. I do think the outside bat could stay open an hour later. There was on female bartender at Roy’s that kept touching her face and one time actually wiped her nose with her hand then handled a wine glass and fruit with her hands.

    Susan, 5 night family trip, Mar 10, 2020

    Verified Expedia guest review

See all 990 reviews