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Hyatt Regency Tokyo

Photo gallery for Hyatt Regency Tokyo

Lobby
Exterior
Sauna, hot tub, body treatments, body scrubs, facials, 8 treatment rooms
Bar (on property)
5 restaurants, breakfast, lunch, dinner served; Italian cuisine

Overview of Hyatt Regency Tokyo

Hyatt Regency Tokyo

4.5 star property
Luxury hotel with spa, near Shinjuku Gyoen National Garden
8.8 out of 10 Fabulous
8.8/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Airport transfer
  • Parking available
  • Internet access
  • Free WiFi
  • Restaurant
Map
2-7-2 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-0023
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Self parking
  • Room service
  • Massage/treatment rooms
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Front desk safe
For families
  • Children stay free
  • Fridge
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • In Shinjuku
  • Shinjuku Gyoen National Garden - 27 min walk
  • Meiji Jingu Shrine - 28 min walk
  • National Stadium - 38 min walk
  • Yoyogi Park - 4 min drive
  • Meiji Jingu Stadium - 5 min drive
  • Yoyogi National Gymnasium - 6 min drive
  • Waseda University - 6 min drive
  • Shibuya Crossing - 6 min drive
  • Tokyo Midtown - 7 min drive
  • Roppongi Hills - 7 min drive

Getting around

  • Tokyo (HND-Haneda) - 38 min drive
  • Tokyo (NRT-Narita Intl.) - 53 min drive
  • Seibu-Shinjuku Station - 15 min walk
  • Shinjuku Station - 15 min walk
  • Minami-Shinjuku Station - 17 min walk
  • Tochomae Station - 3 min walk
  • Nishi-shinjuku Station - 6 min walk
  • Nishi-shinjuku-gochome Station - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • PRONTO 小田急第一生命ビル店 - 2 min walk
  • エグゼクティブラウンジ - 2 min walk
  • 杵屋新宿第一生命ビル店 - 2 min walk
  • 人形町今半 - 2 min walk
  • らーめん阿夫利 - 4 min walk

About this property

Hyatt Regency Tokyo

Putting you a short five-minute drive from Shinjuku Gyoen National Garden and Meiji Jingu Shrine, Hyatt Regency Tokyo offers an airport shuttle (available 24 hours) for JPY 3200 per person. Guests can visit the spa to be pampered with massages, facials or body scrubs, and Caffè, one of 5 restaurants, serves Italian cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a health club and a fitness centre. Fellow travellers say good things about the helpful staff and breakfast. Public transportation is only a short walk: Tochomae Station is 3 minutes and Nishi-shinjuku Station is 6 minutes.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 746 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Additional breakfast fees apply to children whose stay is included in the rate when sharing existing bedding.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (aged 12 years old and younger) stay free per registered adult when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Wired Internet access in rooms*

Parking

  • On-site self-parking (JPY 1500.00 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 5 restaurants
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Shopping

Working away

  • Business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1980
  • Safe-deposit box at front desk
  • Health club
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wired Internet (surcharge)
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Joule Spa & Wellness has 8 treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub.

Dining

Caffè – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare.
Jade Garden – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.
SHINJUKU NADAMAN – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
TeppanyakiGrill byNADAMAN – This restaurant serves lunch and dinner. Open daily.
SushiBarSHIMIZU byNADAMAN – This restaurant specialises in sushi and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Wired Internet access is available in guest rooms for JPY 330 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately JPY 3993 per person
  • Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)

Renovations and closures

The following facilities or services will be unavailable from May 14 2023 to August 20 2023 (dates subject to change):
  • One of the dining venues

Parking

  • Self-parking costs JPY 1500.00 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts major credit cards and cash.

Also known as

Hyatt Regency Hotel Tokyo
Hyatt Regency Tokyo
Hyatt Tokyo
Hyatt Tokyo Regency
Regency Hyatt Tokyo
Regency Tokyo
Tokyo Hyatt
Tokyo Hyatt Regency
Tokyo Regency Hyatt
Hyatt Regency Shinjuku
Hyatt Regency Tokyo Hotel Shinjuku
Hyatt Regency Tokyo Shinjuku
Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo Tokyo
Hyatt Regency Tokyo Hotel Tokyo

Frequently asked questions

Does Hyatt Regency Tokyo offer free cancellation for a full refund?
Yes, Hyatt Regency Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hyatt Regency Tokyo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hyatt Regency Tokyo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Regency Tokyo?
Yes. Self-parking costs JPY 1500.00 per day.
Is an airport shuttle service offered by Hyatt Regency Tokyo?
Yes, an airport shuttle is available. The charge is JPY 3200 per person one-way.
What are the check-in and check-out times at Hyatt Regency Tokyo?
You can check in from 2:00 PM - anytime. Check-out time is 11 AM.
What is there to do at Hyatt Regency Tokyo and nearby?
Hyatt Regency Tokyo has a spa and a health club.
Are there restaurants at or near Hyatt Regency Tokyo?
Yes, there are 5 on-site restaurants, featuring Italian cuisine. One of the dining venues will be unavailable from 14 May 2023 to 20 August 2023 (dates subject to change).
What's the area around Hyatt Regency Tokyo like?
Hyatt Regency Tokyo is in Shinjuku, a short 3-minute walk from Tochomae Station and 2 minutes' walk from Tokyo Metropolitan Government. Travellers say that this hotel is in a good location.

Reviews

8.8

Fabulous

9.1/10

Cleanliness

9.1/10

Staff & service

8.5/10

Amenities

8.6/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing staff
Amazing friendly staff. Super attentive made my honeymoon with my wife super special
Daniel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Billie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Austin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Our stay was pleasant and comfortable. The king size room had ample space with a hot water dispenser and bottled water every day. There was easy access to an underground train tunnel walkway to Shinjuku station and a convenience store right below the hotel as well. Highly recommend!
9-night trip
Verified Hotels.com guest review

8/10 Very good

Not enough staff ?
It was quite pleasant as usual except the house keeper forgot to change bedsheet after 3 nights during my 7 nights stay. And the shuttle bus to Shinjuku station from Hyatt hasn’t come back yet. Plus I had to make booking & payment of Limousine bus service to the airport on top of very few trips to airport are available.
Tomoko, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great value, price, quality, and customer service.
Van Horne, 2-night family trip
Verified Expedia guest review

8/10 Very good

Clean and good service
Vichai, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Tori, 2-night trip
Verified Expedia guest review

8/10 Very good

I thought the bathroom products and tea coffee were poor. The pool was not open and there was no Onsen. I expected the desk staff would speak better English at a Hyatt and they would not book the limousine bus and just gave me directions on how to do it. No magnifying mirror in the bathroom.
KERRI, 2-night romance trip
Verified Wotif guest review