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All properties in Fort McMurray, Alberta, Canada
1 room, 2 adults

Pomeroy Hotel Fort McMurray

2.5-star2.5 stars
10108 Manning Ave, Fort McMurray, AB, T9H 2C3, Canada

Fort McMurray city-center guestrooms with comfy beds
  • Free on-the-go breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Very clean and comfortable. Only negative was my room by the elevators was a little…Mar 8, 2021
  • We stayed here a few times with our pet. Spacious clean rooms, nice bathrooms, quiet…Mar 7, 2021

Pomeroy Hotel Fort McMurray

from NZ$144
  • Standard Double Room, 2 Queen Beds
  • Standard Room, 1 King Bed
  • Standard Room, 1 King Bed with Sofa bed
  • Deluxe Double Room, 2 Queen Beds, Balcony
  • Deluxe Room, 1 King Bed, Balcony
  • Premium Suite, 1 King Bed with Sofa bed, Kitchen

What’s around Pomeroy Hotel Fort McMurray

Landmarks

  • Heart of Fort McMurray
  • Peter Pond Mall - 10 min walk
  • MacDonald Island Park - 17 min walk
  • Northern Lights Regional Health Center - 32 min walk
  • Heritage Park - 43 min walk
  • Oil Sands Discovery Centre - 5.1 mi / 8.3 km
  • Grand Rapids Wildland Provincial Park - 6.7 mi / 10.8 km
  • Gregoire Lake Provincial Park - 20.2 mi / 32.5 km

Getting around

  • Fort McMurray, AB (YMM) - 17 min drive

At a glance

Key facts

Hotel size

  • This hotel has 100 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*

  • Restrictions apply*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free secured, covered onsite self parking

  • Onsite self parking (fees apply)

  • Onsite parking limited

  • Height restrictions apply for onsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free on-the-go breakfast daily
Things to do
  • Fitness facilities
  • Spa tub
  • Steam room
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 2098
  • Conference space size (meters) - 195
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2019
  • Elevator
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
Languages Spoken
  • Arabic
  • English
  • French
  • Hindi

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Pomeroy Hotel Fort McMurray’s small print

Also known as

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Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered self parking is available for an extra charge

Pets are allowed for an extra charge of CAD 25 per accommodation, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Pomeroy Hotel Fort McMurray

  • Does Pomeroy Hotel Fort McMurray offer free cancellation for a full refund?
    Yes, Pomeroy Hotel Fort McMurray does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Pomeroy Hotel Fort McMurray?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Pomeroy Hotel Fort McMurray?
    Yes, there's free self parking. Parking spots may be limited.
  • Are pets allowed at Pomeroy Hotel Fort McMurray?
    Yes, pets are welcome. There's a charge of CAD 25 per accommodation, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Pomeroy Hotel Fort McMurray?
    You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Are there restaurants at or near Pomeroy Hotel Fort McMurray?
    Yes. Nearby restaurants include Boston Pizza (3-min walk), Mitchell's Cafe (4-min walk), and The Keg (6-min walk).
  • What is there to do at Pomeroy Hotel Fort McMurray and nearby?
    Pomeroy Hotel Fort McMurray has a steam room and a spa tub.

Recent reviews

Fabulous 8.8 From 149 reviews

Exceptional 10.0
Great
I will stay here every time I am back in town.
ca2 night business trip
Exceptional 10.0
Very impressive new hotel. Clean and quiet, close proximity to all amenities. Definitely recommend it to everyone. Our new favourite place to stay in Fort McMurray.
JohnWojcik, ca2 night romance trip
Very good 8.0
We loved this hotel, it was the nicest we’ve stayed at in Fort Mcmurray! It is modern and clean and well-located. My rating would be higher but there were several issues throughout our stay: 1. Nobody at reception - the two times I presented at reception there was just nobody there, no bell to ring for service, no indication of how to make oneself known. Both times I waited for several minutes before saying “hello?” I eventually had to yell “hello?” and someone appeared, but they barely acknowledged the challenge of having nobody available at reception. This was challenging as both times I presented at reception were fairly time sensitive and I had my child waiting for me. 2. The microwave in our suite blew out - this happened late at night with microwaveable popcorn in the microwave. I called the front desk in the morning and they offered to have the dead microwave “switched out” with a functioning one. Over an hour later, an unmasked hotel worker just plopped a new microwave in the middle of the counter, left the broken one in place, and walked out of our room. It was a strange and unsatisfactory experience. 3. Harsh detergents - I have semi-sensitive skin but this usually does not bother me at hotels. However, at this hotel I developed contact dermatitis from the sheets and towels. Ouch! 4. Disrepair - the room was beautiful and clean, but had several items in disrepair, like a towel rack that had come off the wall and chips in the tub.
Ashleigh, ca3 night business trip
Exceptional 10.0
Very friendly - super clean and modern. Underground heated parking was great in the snow!
Betty, ca2 night family trip
Good 6.0
Not worth the $$$ per night. Terrible experience.
Stayed for three nights ( last night was extended due to change of flights) Poor front desk reception. Checking on October 10th, and October 12th I had issues. First, the front desk agent was rude and dismissive, and my last check in, the gentleman suddenly refused my CC ( which was a surprise beyond me as I’ve been travelling with the same credit card with no issues also at other pomeroy properties previously) This whole rechecking in process took more than 10 minutes. First he tried holding $500, then $139 ( when I asked he said he checked the wrong box, whatever that means) then finally said “ next time don’t use this card” I stayed away from pomeroy chains since my last bad experience With front desk at the location in GP, For a company who prides themselves on exceptional customer services, your front desk experiences have been less than welcoming. I am very upset, annoyed and will definitely not be coming back. Definitely the nicest hotel in fort McMurray. Bed is very springy but room is spacious. Poor customer service, not worth the $$$.
ca1 night business trip
Poor 2.0
Extended stay. Poor customer service . Won’t be staying with this chain again
ca1 night business trip
Exceptional 10.0
New build. Clean, comfortable and loads of room. Unexpectedly space and lots of room for work or entertaining. Comfortable and clean. Great value for the price.
Eric, ca1 night trip
Exceptional 10.0
Nice, new hotel and CLEAN :) Perfect location close to restaurants
Brad, ca1 night business trip
Exceptional 10.0
Great place to stay
Very clean and comfortable, looks like its fairly new. Customer service A++ - friendly staff and very helpful.
Arnout, ca3 night business trip
Very good 8.0
New Hotel so everything is in good shape. They also have underground parking which is a plus as well
Mike, ca2 night trip

Pomeroy Hotel Fort McMurray