Guests
All properties in Ratzeburg, Schleswig-Holstein, Germany

Hansa-Hotel Ratzeburg

Ratzeburg upscale hotel with spa

  • Free buffet breakfast, free WiFi, and free parking
From
NZ$232

Image gallery

  • Standard Double Room - Guest Room
  • Standard Double Room - Guest Room
  • Standard Double Room - Bathroom
  • Standard Double Room - Bathroom
  • Standard Double Room - Guest Room
Standard Double Room - Guest Room. Image 1 of 16.
1 / 16Standard Double Room - Guest Room
Schrangenstraße 25-27, Ratzeburg, 23909, SH, Germany
8.6.Fabulous.
See all 15 reviews

Official standards

This property advises that it adheres to guide to reopening vacation rentals (DTV & DFV - Germany) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Non-smoking

    Property highlights

    Main amenities

    • 23 smoke-free guestrooms
    • Daily housekeeping
    • Near the beach
    • Full-service spa
    • Sauna
    • Terrace

    For families

    • Cribs/infant beds (surcharge)
    • Private bathroom
    • Terrace
    • Daily housekeeping
    • Elevator
    • LCD TV

    What’s around

    • Lauenburg Lakes Nature Park - 1 min walk
    • Ratzburg Kurpark - 2 min walk
    • Ratzburg Marketplace - 3 min walk
    • Ernst Barlach Museum - 3 min walk
    • Badestelle Ratzeburg - 10 min walk
    • Schaalsee Biosphere Reserve - 3 mi / 4.9 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Double Room
    • Standard Single Room

    What’s around

    Landmarks

    • Lauenburg Lakes Nature Park - 1 min walk
    • Ratzburg Kurpark - 2 min walk
    • Ratzburg Marketplace - 3 min walk
    • Ernst Barlach Museum - 3 min walk
    • Badestelle Ratzeburg - 10 min walk
    • Schaalsee Biosphere Reserve - 3 mi / 4.9 km
    • Moelln Cathedral - 6.6 mi / 10.6 km
    • Eulenspiegel Fountain - 6.6 mi / 10.7 km
    • Ratzeburger See - 6.6 mi / 10.7 km
    • Moellner Museum - 6.6 mi / 10.7 km
    • Wasserturm Moelln - 7.3 mi / 11.8 km

    Getting around

    • Luebeck (LBC) - 17 min drive
    • Ratzeburg Station - 6 min drive
    • Mölln (Lauenb) Station - 14 min drive
    • Lübeck Airport Station - 17 min drive
    map
    See on map
    Schrangenstraße 25-27, Ratzeburg, 23909, SH, Germany

    At a glance

    Hotel size

    • This hotel has 23 rooms

    Arriving/leaving

    • Check-in time 2:00 PM-8:00 PM
    • Check-out time is 11:00 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets allowed*

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free buffet breakfast daily

    Things to do

    • Full-service spa
    • Sauna

    Services

    • Front desk (limited hours)
    • Free newspapers in lobby

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Terrace

    Accessibility

    • Wheelchair accessible

    Languages Spoken

    • German

    In the room

    Freshen up

    • Private bathroom
    • Shower only

    Be entertained

    • LCD TV

    Stay connected

    • Free newspaper
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. Services include hot stone massages and massages. The spa is equipped with a sauna.

    The spa is open daily.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • Spa fee: EUR 15 per person, per night

    Children & extra bedsPay at property

    • Cribs/infant beds are available for EUR 10 per night
    • Guests must contact this property in advance to reserve cribs/infant beds

    PetsPay at property

    • Pets are allowed for an extra charge of EUR 8 per pet, per night

    Pool, spa & gym (if applicable)Pay at property

    • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

    This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

    Policies

    Only registered guests are allowed in the guestrooms.

    This property accepts Visa, Mastercard and cash.

    Also known as

    • Hansa-Hotel Ratzeburg Hotel
    • Hansa-Hotel Ratzeburg Hotel Ratzeburg
    • Hotel Hansa-Hotel Ratzeburg Ratzeburg
    • Ratzeburg Hansa-Hotel Ratzeburg Hotel
    • Hotel Hansa-Hotel Ratzeburg
    • Hansa-Hotel Ratzeburg Ratzeburg
    • Hansa-Hotel Hotel
    • Hansa-Hotel
    • Hansa-Hotel Ratzeburg Hotel
    • Hansa-Hotel Ratzeburg Ratzeburg

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hansa-Hotel Ratzeburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, pets are welcome. There's a charge of EUR 8 per pet, per night.
    • You can check in from 2:00 PM - 8:00 PM. Check-out time is 11:00 AM.
    • Yes. Nearby restaurants include Lavastein (3-min walk), ChinaXü (4-min walk), and Pinocchio (4-min walk).
    • Hansa-Hotel Ratzeburg has a spa.
    8.6.Fabulous.
    • 8.0.Very good

      Frühstück war sehr gut.

      Heike, 2 night trip with friends, Aug 29, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Zentrale, ruhige Lage; Zimmer mit Balkon;Einrichtung relativ neu;sehr gutes Frühstücksbuffet und Wasser kostenlos auf dem Zimmer, Parkplatz kostenlos, sehr freundliches Personal, Preis- Leistungs-Verhältnis sehr gut.

      Dieter, 7 night family trip, Sep 13, 2020

      Verified Expedia guest review

    • 8.0.Very good

      Alles schön und freundliches Personal. Aber wir hatten es leider sehr laut. Im Hochsommer ging es nur mit offenem Fenster. Sehr viele Auto waren unterwegs... und um halb sechs wurden lautstark die Brötchen geliefert und dann mit viel Geschepper das Frühstück hergerichtet. Das gab es dann leider erst ab 8 Uhr...

      1 night family trip, Aug 13, 2020

      Verified Expedia guest review

    • 8.0.Very good

      Sehr freundliches und aufmerksames Personal, schöne Lage, insgesamt eine gute Wahl.

      Saeid, 2 night trip, Dec 12, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Ærverdig hotell

      Det meste er på stell; veldig bra hotell.

      1 night romance trip, Jul 3, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Fint hotel

      Övernattning innan färjan till Sverige.Jätte fint hotel och bra service. Dessvärre pratar ingen engelska då vi fick problem med betalning då vi redan hade betalar till Hotels.com något de inte kunde se. Så nu har vi fått betala två gånger och hoppas vi får tillbaka pengarna av Hotellet eller Hotels.com

      Lena, 1 night romance trip, Jun 26, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Ingolf, 1 night business trip, Oct 14, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Flemming, 1 night trip, Aug 2, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Peter, 1 night business trip, Oct 7, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Lars, 1 night business trip, Sep 7, 2020

      Verified Hotels.com guest review

    See all 15 reviews