Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 room, 2 adults

Sheraton Orlando Lake Buena Vista Resort

4-star4 stars
Great for families

Good to know

  • Children's pool
  • Connecting/adjoining rooms available
  • Refrigerator
  • WiFi (surcharge)
12205 S Apopka Vineland Rd, Orlando, FL, 32836, United States of America

4-star resort with 4 restaurants, near Orlando Vineland Premium Outlets
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Children's pool
    • Connecting/adjoining rooms available
    • Refrigerator
    • WiFi (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Florida may have travel restrictions in place due to COVID-19. Find out more

  • Hotel was great, wish COVID hadn’t of closed everything, but would go back next time!…Nov 27, 2020
  • It was good just wish the blankets where more thicker. I enjoyed it. I didn’t know I…Nov 17, 2020

Sheraton Orlando Lake Buena Vista Resort

from NZ$120
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking, Pool View
  • Room, 1 King Bed, Non Smoking, Pool View
  • Room, 1 King Bed, Non Smoking
  • Junior Suite, 1 Bedroom, Non Smoking, Pool View
  • Room, 1 King Bed, Non Smoking, Pool View
  • Junior Suite, 1 King Bed, Non Smoking, Pool View
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Executive Suite, 1 Bedroom
  • Executive Suite, 1 Bedroom, Non Smoking

What’s around Sheraton Orlando Lake Buena Vista Resort

Landmarks

  • Disney Springs® - 37 min walk
  • Orlando Vineland Premium Outlets - 38 min walk
  • Disney's Lake Buena Vista Golf Course - 42 min walk
  • SeaWorld® Orlando - 4.1 mi / 6.6 km
  • Orange County Convention Center - 4.7 mi / 7.6 km
  • Disney's Hollywood Studios® - 5.9 mi / 9.5 km
  • Epcot® - 6.5 mi / 10.5 km
  • Universal Orlando Resort - 7.9 mi / 12.7 km

Getting around

  • Orlando Intl. Airport (MCO) - 22 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 22 min drive
  • Orlando Station - 19 min drive
  • Kissimmee Station - 25 min drive
  • Winter Park Station - 28 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 486 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Florida may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs only)

  • 1 per room (up to 40 lbs)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Valet parking * on site

Offsite

  • Area shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Waterslide
  • Number of spa tubs - 2
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
Working away
  • 24-hour business center
  • Number of meeting rooms - 29
  • Conference space
  • Conference space size (feet) - 6786
  • Conference space size (meters) - 630
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Top of the Palms has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Dining

Zest - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

27 Palms Grill - This poolside restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Springboard - Onsite bistro. Open daily.

Sheraton Orlando Lake Buena Vista Resort’s small print

Also known as

  • Lake Buena Vista Resort Sheraton
  • Sheraton Lake Buena Vista Resort Orlando
  • Sheraton Lake Buena Vista Orlando
  • Orlando Sheraton
  • Sheraton Buena Vista Resort
  • Sheraton Orlando Lake Buena Vista
  • Sheraton Buena Vista
  • Sheraton Orlando Buena Vista
  • Sheraton Orlando Lake Buena Vista Resort Resort
  • Sheraton Orlando Lake Buena Vista Resort Orlando
  • Sheraton Orlando Lake Buena Vista Resort Resort Orlando
  • Lake Buena Vista Sheraton
  • Lake Buena Vista Sheraton Resort
  • Sheraton Lake Buena Vista
  • Sheraton Lake Buena Vista Resort
  • Sheraton Resort Lake Buena Vista
  • Sheraton Orlando
  • Sheraton Safari Hotel
  • Sheraton Safari Orlando

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

  • Pool access available from 7:00 AM to 11:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Guests are provided with hand sanitizer and masks are required in public areas.

    The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards. Cash is not accepted.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • Resort fee: USD 23.95 per accommodation, per night

    Resort fee inclusions:

    • Pool access
    • Spa access (may be limited)
    • Health club access
    • Fitness center access
    • Shuttle service
    • Business center/computer access
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)
    • In-room safe
    • In-room coffee
    • Additional inclusions

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self parking costs USD 21.00 per night with in/out privileges

    Valet parking costs USD 26.00 per day with in/out privileges

    Buffet breakfast is offered for an extra charge of USD 19.50 per person (approximately)

    WiFi is available in guestrooms for USD 0.0 per night (rates may vary)

    Area shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sheraton Orlando Lake Buena Vista Resort

    • Does Sheraton Orlando Lake Buena Vista Resort offer free cancellation for a full refund?
      Yes, Sheraton Orlando Lake Buena Vista Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Sheraton Orlando Lake Buena Vista Resort?
      This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
    • Is parking offered on site at Sheraton Orlando Lake Buena Vista Resort?
      Yes. Self parking costs USD 21.00 per night. Valet parking costs USD 26.00 per day.
    • Is there a pool at Sheraton Orlando Lake Buena Vista Resort?
      Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 11:00 PM.
    • Are pets allowed at Sheraton Orlando Lake Buena Vista Resort?
      Yes, dogs stay free, with a limit of 1 per room and maximum weight of 40 lbs per pet. Service animals are exempt from fees.
    • What are the check-in and check-out times at Sheraton Orlando Lake Buena Vista Resort?
      You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
    • Are there restaurants at or near Sheraton Orlando Lake Buena Vista Resort?
      Yes, there are 4 onsite restaurants, featuring American cuisine and poolside dining. Nearby restaurants include Olive Garden (4-min walk), El Patron (5-min walk), and Chevys (7-min walk).
    • What is there to do near Sheraton Orlando Lake Buena Vista Resort?
      Recommended spots to visit include Disney Springs® (1.9 mi) and Orlando Vineland Premium Outlets (2 mi), along with Disney's Lake Buena Vista Golf Course (2.2 mi) and SeaWorld® Orlando (4.1 mi).

    Recent reviews

    Good 7.6 From 1,537 reviews

    Fair 4.0
    Not going back
    The toilet had what you can tell is an ongoing old leak because it was rusty and had a little bit of standing water surrounding it. The bedskirt were dirty and the linens did not smell as freshly cleaned as one would hope. The hotel room is very outdated.
    Marcela, us3 night family trip
    Fair 4.0
    In general is a good hotel, but have a lots of costs that they not tell you at the moment of reservation until you make the check-out
    Giorgio, us2 night family trip
    Good 6.0
    Yuk
    The cleanliness was not up to standard, the rooms are drap and outdated.
    Erik, us1 night family trip
    Very good 8.0
    I wish I had known ahead of time that the hot tubs are not currently in service/able to be used due to Covid-19. The pool is not heated either. Had I known those things in advance I probably would have tried to book elsewhere. We had a short stay and I dont feel we were able to really get the full benefit of all the hotel had to offer. However the spa was great and overall we had a good experience and would be willing to stay here again.
    Stephanie, us2 night trip
    Fair 4.0
    Terrible Experience.
    First, I booked 2 rooms for a getaway to Disney. I just want to start off, I typically don’t give reviews, but from a Sheraton, I expected better. The hotel lobby was really nice, and so was the pool area though. However, upon check in, rooms were said to be unavailable and then later suddenly became available. But, the girl who checked us in was great! We decided to just go with whatever we were put in, and with one room fine, the other had a nasty bathtub. We changed that room, and the second one had a huge bug on the bed! (Picture posted). We went to tell the desk and at first they seemed to listen, but the woman was really rude and did not seem to care about the issue. She even said “no I don’t want to see the picture”. How is that professional? I even said I could post the pictures and the one employee said “go ahead”. The room was eventually changed again and they waived our resort fees and parking, which was nice of them. If this didn’t happen, I would say for the money, this hotel is good, but don’t expect it to be any high end Sheraton. They have not updated anything from their website so call them to make sure everything you need is available.
    us1 night trip with friends
    Exceptional 10.0
    Best hotel in Orlando
    Best place ever. Very clean as always
    Ernesto, us1 night family trip
    Exceptional 10.0
    great stay! Super clean
    Very nice..... hopefully everything will open soon fully to enjoy it to the max.
    Ivonne, us1 night family trip
    Very good 8.0
    Great customer service but the hotel needs some updates
    Maira, us2 night family trip
    Very good 8.0
    No room service and when called to get additional items, they said they would send and we waited and waited...had to ask 3 times...they did comp the resort fee for the inconvenience but still...
    us2 night family trip
    Poor 2.0
    Might as well close down the hotel
    No house keeping or room service. I had to change my own sheets and take out my own trash. Nothing in the hotel was open. Please let us know this before going.
    Melanie, us7 night trip

    Sheraton Orlando Lake Buena Vista Resort