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Portola Hotel & Spa at Monterey Bay

Property class: 4
Adventure resort with full-service spa, connected to the convention centre, near Fisherman's Wharf

Choose dates to view prices

Located on the shores of Monterey Bay, Portola Hotel & Spa at Monterey Bay offers an inviting retreat. Treat yourself to a rejuvenating massage at the onsite spa, take a leisurely bike ride along Cannery Row or Fisherman's Wharf, and unwind by the outdoor pool with sun loungers. With two restaurants serving breakfast and dinner, shopping on site and in-room WiFi for staying connected.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Internet access

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Fitness centre
  • Valet parking
  • Self parking
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is NZ$418
includes taxes & fees
13 May - 14 May

Why we love this property

Spa and bay retreat
Couples enjoy luxurious treatments at the bay-view spa. Massages and a fitness room elevate this resort's peaceful atmosphere.
Dining and drinks
Culinary adventures await at 2 restaurants and 2 bars. This resort adds a morning bonus with delicious cooked-to-order breakfast options.
Cosy sleep experience
Wrapped in soft dressing gowns, guests relax on pillowtop mattresses with hypo-allergenic, premium bedding at this resort.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Queen Beds (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Courtyard)

8.0 out of 10
Very good
(14 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Courtyard)

9.4 out of 10
Exceptional
(16 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Portola Room Two Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Portola Room Two Queen Beds

9.0 out of 10
Wonderful
(272 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Portola)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Portola)

9.0 out of 10
Wonderful
(136 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Portola)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Portola)

8.2 out of 10
Very good
(14 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Partial Harbor View)

View from room

Room, 1 King Bed (Partial Harbor View)

8.8 out of 10
Excellent
(34 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Partial Harbor View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Partial Harbor View)

8.6 out of 10
Excellent
(23 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Courtyard)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Harbour View (Partial)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Harbour View (Partial)

  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Portola)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Portola)

  • Sleeps 3
  • 1 King Bed

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The price is NZ$278
includes taxes & fees
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About the area

Map
Two Portola Plaza, Monterey, CA, 93940

What's nearby

  • Monterey Convention Center - 1 min walk - 0.1 km
  • Monterey State Historic Park - 2 min walk - 0.2 km
  • Fisherman's Wharf - 3 min walk - 0.3 km
  • Golden State Theatre - 3 min walk - 0.3 km
  • Cannery Row - 14 min walk - 1.3 km

Getting around

  • Monterey, CA (MRY-Monterey Peninsula) - 13 min drive
  • Salinas, CA (SNS-Salinas Municipal) - 37 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 40 min drive
  • Salinas Station - 25 min drive
  • Monterey Station - 26 min walk

Restaurants

  • ‪Alvarado Street Brewery - ‬3 min walk
  • ‪Captain + Stoker - ‬5 min walk
  • ‪Turn 12 - ‬3 min walk
  • ‪Rosine's Restaurant - ‬4 min walk
  • ‪Plumes Coffee House - ‬2 min walk

About this property

Portola Hotel & Spa at Monterey Bay

When you stay at Portola Hotel & Spa at Monterey Bay, you'll be within a 15-minute walk of Fisherman's Wharf and Cannery Row. Guests can be pampered with massages at the spa, and Jacks Monterey, one of 2 restaurants, serves breakfast and dinner. Other highlights include 2 bars/lounges, an outdoor pool and a fitness centre. The comfortable beds and helpful staff get great marks from fellow travellers.

At a glance

DONE

Hotel size

    • 379 units
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • An adult aged 18 or older must assume all liability for the booking
    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • WiFi in public areas*
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Secured on-site self-parking (USD 29.04 per night; includes in/out privileges)
    • Secured on-site valet parking (USD 40.65 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
    • On-site garage
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Shopping
  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers

Facilities

  • 9 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Free local calls

Food and drink

  • Fridge

More

  • Housekeeping on request
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has couples treatment room(s). Services include massages.

Dining

Jacks Monterey – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Peter B's Brewpub – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open selected days.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 9.95 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 9.95 per night (rates may vary)
  • Wired internet access is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 20 for adults and USD 5 to 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 58.18 per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 58.18 per night
  • Pets are allowed for an extra charge of USD 58.18 per accommodation (may vary based on length of stay)

Parking

  • Secured self-parking costs USD 29.04 per night with in/out privileges
  • Secured valet parking costs USD 40.65 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Spa hours are 9 AM-7 PM, Sunday to Thursday, and 9 AM to 9 PM on Friday and Saturday.

Also known as

Hotel Portola
Monterey Bay Portola Hotel
Portola Hotel
Portola Hotel Monterey Bay
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Monterey Bay
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey

Frequently asked questions

Does Portola Hotel & Spa at Monterey Bay offer free cancellation for a full refund?

Yes, Portola Hotel & Spa at Monterey Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Portola Hotel & Spa at Monterey Bay?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Portola Hotel & Spa at Monterey Bay?

Yes, pets are welcome. There's a charge of USD 58.18 per accommodation, per night, and there's also a deposit of USD 58.18 per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Portola Hotel & Spa at Monterey Bay?

Yes. Self-parking costs USD 29.04 per night. Valet parking costs USD 40.65 per night. Electric car charging is available.

What are the check-in and check-out times at Portola Hotel & Spa at Monterey Bay?

Check-in start time: 4 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Portola Hotel & Spa at Monterey Bay and nearby?

Have fun with activities such as cycling, boat tours and fishing, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Portola Hotel & Spa at Monterey Bay also has 2 bars and a fitness centre, as well as spa services.

Are there restaurants at or near Portola Hotel & Spa at Monterey Bay?

Yes, there are 2 on-site restaurants.

What's the area around Portola Hotel & Spa at Monterey Bay like?

Portola Hotel & Spa at Monterey Bay is in Downtown Monterey, a short 17-minute walk from Monterey Bay and 4 minutes' walk from Fisherman's Wharf. The local area is walkable and popular for its beaches.

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Reviews

Portola Hotel & Spa at Monterey Bay Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The property's restaurant offered delicious meals made from fresh, local ingredients with attentive service and a beautiful atrium dining room. (69 reviews)
  • The spa offered a great experience with lovely massages and a peaceful escape. (38 reviews)
  • The property is extremely pet friendly with welcoming staff and many amenities accommodating dogs. (30 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Restaurant
Piers
Lobby
Parking
Bed
View
Food

Reviews

Verified

10/10 Exceptional

Great location and the included breakfast package was awesome
Ian, 3-night trip
Verified

10/10 Exceptional

The staff were friendly and helpful. Our stay was relaxing with clean room and comfy beds. Hotel was truly dog-friendly. We loved that the Portola Plaza and Fisherman’s Wharf were just short walks from hotel.
Regina, 2-night trip
Verified

10/10 Exceptional

The hotel was so beautiful. The rooms were very nice and staff is wonderful.
Jenna, 1-night trip
Verified

10/10 Exceptional

Excellent stay, we will definitely come back! Great rooms and accommodations, very helpful and friendly staff, great location, and convenient parking situation.
Alison, 4-night trip
Verified

10/10 Exceptional

I have stayed here a few times...the last 10 years ago. Property is just as lovely with updated rooms and a very kind staff.
Jodi, 1-night trip
Verified

10/10 Exceptional

Beautiful property, very nice staff and excellent location.
maureen, 3-night trip
Verified

10/10 Exceptional

Great hotel, location, facilities and staff.
Deepa, 1-night trip
Verified

10/10 Exceptional

Room was clean and the staff were great. Our family had a great time.
Roberto, 2-night trip
Verified

8/10 Very good

The room was exceptionally clean when we walked in. I loved the attention to detail from the bed to the card that was left with our housekeepers name. It was lovely
Emily, 1-night trip
Verified

10/10 Exceptional

Place was beautiful, clean and near shops and things to do.
Lobby area
Main entrance
Maricela, 4-night trip
Verified

10/10 Exceptional

Staff was friendly, hotel was clean
Savannah G., 2-night trip
Verified

10/10 Exceptional

It was an amazing place to stay. Clean, friendly, processional and location was in the middle of all the things we wanted to do and see,
LouAnne, 2-night trip
Verified

10/10 Exceptional

The hotel was clean. Location was great, very close the main shops, restaurants and aquarium.
Diana, 1-night trip
Verified

10/10 Exceptional

Great location, service and food
lilian, 3-night trip
Verified

10/10 Exceptional

Great staff and service!
Khalishad, 2-night trip
Verified

8/10 Very good

Great location
Taekyung, 1-night trip
Verified

10/10 Exceptional

My favorite place away from home. Quite, clean, cute, close to everything.
Maying, 1-night trip
Verified

10/10 Exceptional

We had a great stay! The room was clean, staff was friendly. Location was great with access to the wharf.
Gulrukh, 2-night trip
Verified

10/10 Exceptional

Room was clean, bed was great, was able to get a great night of sleep.
Carol, 1-night trip
Verified

10/10 Exceptional

Everything was great!
Denise, 1-night trip
Verified

10/10 Exceptional

Great room and hotel. Location was perfect.
Darryl, 2-night trip
Verified

10/10 Exceptional

courteous staff, clean room & perfect location
Inee, 1-night trip
Verified

10/10 Exceptional

Lovely hotel.
alicia, 1-night trip
Verified

10/10 Exceptional

Nice convenient place to stay
Andy, 1-night trip
Verified

8/10 Very good

Great room, gorgeous views from every angle and close to everything
Sarah, 1-night trip