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1 room, 2 adults

Sofitel Mexico City Reforma

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Indoor pool1
297 Avenue Paseo de la Reforma, Mexico City, CDMX, 6500, Mexico

Luxury hotel with 2 restaurants, near The Angel of Independence Monument
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Indoor pool1
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Excellent experience. Sep 17, 2020
  • I extended my stay in Mexico City in large part to how amazing this hotel, the staff, the…Aug 13, 2020

Sofitel Mexico City Reforma

from NZ$334
  • Junior Suite, 1 King Bed (Skyline View of Ángel)
  • Junior Suite, 1 King Bed (Skyline View)
  • Luxury Room, 1 King Bed, City View
  • Luxury Room, 1 King Bed (Skyline View)
  • Superior Room, 1 King Bed, City View (Angel of Independence View)
  • Superior Room, 1 King Bed, City View
  • Superior Room, 1 King Bed (Skyline View of Ángel)
  • Superior Room, 2 Double Beds, City View (Angel of Independence View)
  • Superior Room, 2 Double Beds (Skyline View of Ángel)
  • Luxury Room, 1 King Bed, Business Lounge Access (Skyline View)
  • Suite, 1 King Bed, Business Lounge Access, City View (Angel of Independence View)
  • SUPERIOR ROOM, Club Millesime Access, 1 King bed (city skyline view)
  • Suite, 1 King Bed (Prestige)
  • Superior Room, 1 King Bed, Business Lounge Access (Skyline View)

What’s around Sofitel Mexico City Reforma

Landmarks

  • In Reforma
  • The Angel of Independence Monument - 4 min walk
  • Palacio de Bellas Artes - 39 min walk
  • Castillo de Chapultepec - 27 min walk
  • Zocalo - 2.4 mi / 3.9 km
  • Auditorio Nacional - 2.5 mi / 4.1 km
  • Centro Citibanamex Convention Center - 5.8 mi / 9.3 km
  • Basilica of Our Lady of Guadalupe - 6.9 mi / 11.2 km

Getting around

  • Mexico City Intl. Airport (MEX) - 28 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 56 min drive
  • Mexico City Buenavista Station - 4 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Tlalnepantla de Baz Station - 14 min drive
  • Sevilla Station - 15 min walk
  • Insurgentes Station - 15 min walk
  • Cuauhtemoc Station - 20 min walk

At a glance

Key facts

Hotel size

  • This hotel has 275 rooms
  • This hotel is arranged over 40 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 42 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking * on site

  • Electric vehicle charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • 24-hour room service
Things to do
  • Indoor pool 1
  • Pool sun loungers
  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
Working away
  • Conference space
  • Conference space size (feet) - 3229
  • Conference space size (meters) - 300
  • One meeting room 1
Services
  • 24-hour front desk
  • Concierge services
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2019
  • Elevator
Accessibility
  • Braille or raised signage
  • Roll-in shower
  • Wheelchair-accessible path to lift
  • Visual fire alarm
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Turndown service
  • Premium bedding
  • Memory foam mattress
Freshen up
  • Designer toiletries
Be entertained
  • LED TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

BALTA - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Bajel - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Sofitel Mexico City Reforma’s small print

Also known as

  • Sofitel Mexico City Reforma Opening September 2019 Hotel
  • Sofitel Mexico City Reforma Hotel
  • Sofitel Mexico City Reforma Mexico City
  • Sofitel Mexico City Reforma Hotel Mexico City
  • Sofitel Mexico City Reforma (Opening October 2019)
  • Sofitel Mexico City Reforma (Opening November 2019)
  • Sofitel Opening September 2019 Hotel
  • Sofitel Mexico City Reforma Opening September 2019
  • Sofitel Opening September 2019
  • Hotel Sofitel Mexico City Reforma (Opening September 2019)
  • Sofitel Mexico City Reforma (Opening September 2019) Mexico City
  • Sofitel Opening September 2019

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6:00 AM to 8:00 PM.
  • Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

    Enhanced food service safety measures are in place.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) and ALLSAFE (Accor Hotels) guidelines.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Valet parking costs USD 11 per night with in/out privileges

    Continental breakfast is offered for an extra charge of USD 29 for adults and USD 14.5 for children (approximately)

    Pets are allowed for an extra charge of USD 40.00 per pet, per night

    Service animals exempt from fees

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sofitel Mexico City Reforma

    • Does Sofitel Mexico City Reforma offer free cancellation for a full refund?
      Yes, Sofitel Mexico City Reforma does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Sofitel Mexico City Reforma?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Sofitel Mexico City Reforma?
      Yes. Valet parking costs USD 11 per night.
    • Is there a pool at Sofitel Mexico City Reforma?
      Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 8:00 PM.
    • Are pets allowed at Sofitel Mexico City Reforma?
      Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 42 lbs per pet. There's a charge of USD 40.00 per pet, per night. Service animals are exempt from fees.
    • What are the check-in and check-out times at Sofitel Mexico City Reforma?
      You can check in from 3:00 PM to anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Sofitel Mexico City Reforma?
      Yes, there are 2 onsite restaurants.
    • What is there to do near Sofitel Mexico City Reforma?
      Recommended spots to visit include The Angel of Independence Monument (4-min walk) and Castillo de Chapultepec (1.4 mi), along with Palacio de Bellas Artes (2 mi) and Zocalo (2.4 mi).

    Recent reviews

    Exceptional 9.8 From 90 reviews

    Exceptional 10.0
    Best Hotel in Mexico City
    This is the best hotel in CDMX! It has the friendliest staff and the most comfortable rooms ever!
    Gary, ca2 night business trip
    Exceptional 10.0
    Best Hotel in Mexico City!
    This is the best hotel in not only Mexico City; but maybe North America. Do yourself a favour; and book here. I extended my stay 3 times because I didn’t want to go home. I had originally booked at another “five star” hotel in town. My first impressions were horrible. I told them immediately I would not stay there. Thank heaven, I found Sofitel! I wish I could live here!
    Gary, ca3 night business trip
    Exceptional 10.0
    Hotel nuevo, súper bonito y increíble deforadi
    LILIANA, us1 night business trip
    Exceptional 10.0
    Stay Here!
    This is one of the best hotels I’ve have ever stayed at in my life. Other hotels should come here for training. It’s that good.
    Gary, ca2 night business trip
    Exceptional 10.0
    Best Hotel in CDMX! Trust me!
    One of the best and most impressive hotels that I’ve ever stayed at in my life! Hotels back home in Canada could learn so many things from a couple of days stay here! I literally don’t want to go home! Home isn’t as great as here!
    Gary, ca2 night business trip
    Exceptional 10.0
    this hotel is a love letter to Mexico City <3
    this hotel is top-shelf ALL THE WAY! from the moment i arrived on the property, i was treated with such great care and consideration. the staff, everyone from security on the first floor, to reception, to the restaurant staff and housekeeping, they went above and beyond in surpassing all expectations I may have had. mind you, this is a very precarious time to welcome travelers from the US as graciously as they did. the room was beyond clean--BEYOND! i'm already planning subsequent trips to CDMX--trust and believe, this is going to be my home base whenever I visit the city. it's located a short walk from the Insurgentes metro station, which allows one to people watch and check out the sights on the way to the property. oh, and there's heaps of really good coffee just outside the door. did i mention the place is located right next door to the US consulate--which means it's safe AF! i love this place. i love it, i love it, i love it. excellent value, excellent staff, excellent experience. i'll be back for sure!
    jade, us2 night trip
    Exceptional 10.0
    Brand new hotel, great location, great design.
    us6 night business trip
    Exceptional 10.0
    Beautiful hotel & wonderful staff
    Luxurious hotel, amazing amenities in the room, great view of the city from the pool. Wonderful staff!!!
    Michele, us2 night family trip
    Exceptional 10.0
    Lovely and sophisticated
    We were pleasantly surprised by our lovely accommodations which overlooked downtown. The staff were very helpful, professional and accommodating. I would highly recommend staying here.
    Valerie, us1 night trip
    Exceptional 10.0
    State of the Art in CDMX
    A new (4 mos. old) Sofitel. What a pleasure! Every aspect and convenience of this facility is state of the art. But the personnel were beyond belief - kudos to each and every staff member for going above and beyond to make our stay spectacular. Conveniently located to everything. And for an unbelievable breakfast, take a right out of the front door and walk three blocks to Restaurante Mallorca for an experience you won’t forget!
    John, us1 night trip

    Sofitel Mexico City Reforma

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