Sofitel Mexico City Reforma

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Overview of Sofitel Mexico City Reforma

UNESCO Sustainable Travel Pledge

Sofitel Mexico City Reforma

5.0 star property
Luxury hotel with 2 restaurants, near The Angel of Independence Monument

9.6/10 Exceptional

308 verified Hotels.com guest reviews

Guests rated location

  • Walkable95 positive mentions
  • Safe82 positive mentions
  • Convenient81 positive mentions
  • Dining options73 positive mentions
  • Shopping45 positive mentions

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is $588
Price available on 29/07/2022
Map
297 Avenue Paseo de la Reforma, Mexico City, CDMX, 6500
Main amenities
  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Childcare
  • UNESCO Sustainable Property
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Cuauhtemoc
  • Paseo de la Reforma - 1 min walk
  • U.S. Embassy - 2 min walk
  • The Angel of Independence Monument - 3 min walk
  • Diana the Huntress Fountain - 9 min walk
  • Chapultepec Park - 17 min walk
  • Monument to the Revolution - 20 min walk
  • La Ciudadela - 22 min walk
  • Castillo de Chapultepec - 24 min walk
  • Museo Nacional de Antropologia - 30 min walk
  • Alameda Central - 31 min walk

Getting around

  • Benito Juarez International Airport (MEX) - 30 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 57 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 63 min drive
  • Mexico City Buenavista Station - 4 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Tlalnepantla de Baz Station - 14 min drive
  • Sevilla Station - 15 min walk
  • Insurgentes Station - 15 min walk
  • Cuauhtemoc Station - 20 min walk

About this property

Sofitel Mexico City Reforma

You'll be in a fantastic location at Sofitel Mexico City Reforma, just a 5-minute walk from Paseo de la Reforma and The Angel of Independence Monument. Guests can indulge in deep-tissue massages, aromatherapy, or mani/pedis, and BALTA, one of 2 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool, and a fitness center. Fellow travelers say good things about the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 275 rooms
  • Arranged over 40 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Supervised childcare*

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 42 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 11 per night; includes in/out privileges)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • 3 bars/lounges
  • 24-hour room service

Taking the kids

  • Supervised childcare (surcharge)

What to do

  • Concerts/live shows

Working away

  • Meeting room
  • Conference space (3229 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2019
  • Fitness center
  • An indoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Roll-in shower
  • Wheelchair-accessible path to elevator
  • Visual fire alarm

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • LED television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Designer toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Dining

BALTA - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Bajel - This bistro specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Cityzen - This rooftop bar specializes in international cuisine and serves light fare only. Open daily.
Lobby Bar - This bar specializes in international cuisine and serves light fare only. Open select days.
Free House - Onsite cocktail bar. Open select days.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of USD 29 for adults and USD 14.5 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40.00 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs USD 11 per night with in/out privileges

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 11:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and ALLSAFE (Accor Hotels).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Sofitel Mexico City Reforma Opening September 2019 Hotel
Sofitel Opening September 2019 Hotel
Sofitel Mexico City Reforma Opening September 2019
Sofitel Opening September 2019
Hotel Sofitel Mexico City Reforma (Opening September 2019)
Sofitel Mexico City Reforma (Opening September 2019) Mexico City
Sofitel Opening September 2019
Sofitel Mexico City Reforma Hotel
Sofitel Mexico City Reforma Mexico City
Sofitel Mexico City Reforma Hotel Mexico City
Sofitel Mexico City Reforma (Opening October 2019)
Sofitel Mexico City Reforma (Opening November 2019)

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.9/10

Cleanliness

9.8/10

Staff & service

9.7/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Exceptional

No nonsense French style hotel. Chic, comfortable
This hotel is perfect. Starting with the location if you want to be in the center of Mexico City. The breakfast is incredible. The food for dinner is simple yet tasty and portions are abundant. I had a king size room. Bed could not be more comfortable.
Sergio, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Montserrat, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The BEST HOTEL in Mexico City
I had an AMAZING stay at the Sofitel! I celebrated my birthday and they really went above and beyond in all steps! The staff was incredible and really made me feel special on a great day. The attention to detail and just a beautiful property! Will definitely be coming back! Thank you to Johnathan from Concierge, Luis from guest relations and Ricardo for an INCREDIBLE stay.
Alesia, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Antonio, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Allison, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Last minute stay!
Great hotel and accommodating to me. Safe and secured and the staff is very friendly.
Bharat, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Staff is great especially Raphael
Richard, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing staff, excellent food and drinks… everything was beyond our expectations, we will definitely stay at this hotel and brand again.
Leiomalama, 6-night romance trip
Verified Expedia guest review

6/10 Good

Very unpleasant guest representative . Room was big , but most of it was taken by high bar table with two stools. Buisness area of the city . They brought little cookie before checking out , when normally it is done upon checking in
Sofia, 5-night trip
Verified Hotels.com guest review