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Hotel Sorrento

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Front of property
Sorrento Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
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Overview of Hotel Sorrento

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Hotel Sorrento

4.0 star property
4-star hotel with 2 bars/lounges, near Virginia Mason Medical Center

8.8/10 Fabulous

1,001 verified guest reviews

Property highlights

  • Parking available
  • Internet access
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
900 Madison St, Seattle, WA, 98104

Guests rated this location 8.8/10 - Excellent

Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Room service
  • 24-hour business centre
  • Business centre
  • 6 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Downtown Seattle
  • Washington State Convention Center - 8 min walk
  • Seattle Waterfront - 14 min walk
  • Pike Place Market - 17 min walk
  • Lumen Field - 22 min walk
  • Bell Street Cruise Terminal at Pier 66 - 28 min walk
  • T-Mobile Park - 28 min walk
  • Seattle Center - 30 min walk
  • Space Needle - 31 min walk
  • Seattle University - 1 min drive
  • Pioneer Square - 2 min drive

Getting around

  • Seattle, WA (BFI-Boeing Field) - 8 min drive
  • Seattle, WA (LKE-Lake Union Seaplane Base) - 9 min drive
  • Seattle-Tacoma International Airport (SEA) - 19 min drive
  • Everett, WA (PAE-Snohomish County - Paine Field) - 29 min drive
  • Tukwila Station - 16 min drive
  • King Street Station - 19 min walk
  • Edmonds Station - 24 min drive
  • Broadway & Marion Stop - 6 min walk
  • Broadway & Terrace Stop - 9 min walk
  • Broadway & Pike Stop - 10 min walk


  • Union Square - 8 min walk
  • Starbucks - 3 min walk
  • A Pizza Mart - 4 min walk
  • Sushi Kanpai - 3 min walk
  • Trübistro - 4 min walk

About this property

Hotel Sorrento

Located 2.3 mi (3.8 km) from the airport, Hotel Sorrento offers a great location, putting you within a 15-minute walk of Seattle Waterfront and Washington State Convention Center. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. Other highlights at this upmarket hotel include a snack bar/deli and a garden. Fellow travellers say good things about the helpful staff and central location. The property is only a short walk to public transportation: Broadway & Marion Stop is 6 minutes and Broadway & Terrace Stop is 9 minutes.


Chinese (Mandarin), English, Filipino, French, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 76 rooms
  • Arranged over 7 floors


  • Check-in time from 4:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • Pets stay for free (dogs only, 2 per room)
  • Service animals welcome


  • Free wired Internet access in public areas
  • Free wired Internet access in rooms


  • Secured covered on-site valet parking (USD 60 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 10:00 AM–1:00 PM
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Golfing nearby
  • Kayaking nearby
  • Marina nearby

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference space (1800 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Romance packages


  • 1 building/tower
  • Built in 1909
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in reception
  • 24-hour fitness centre


  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Assistive listening devices available


  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • Spanish
  • Vietnamese

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water


  • Daily housekeeping
  • LED light bulbs
  • Recycling

Special features


Stella. – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Fireside Room – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 30.65 per accommodation, per night
  • Resort fee inclusions:
    • Fitness centre access
    • In-room bottled water
    • In-room coffee
    • WiFi access (may be limited)

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 12 to 25 per person
  • Late check-out can be arranged for an extra charge (subject to availability)


  • Service animals exempt from fees


  • Covered valet parking costs USD 60 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC).


<p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Hotel Sorrento
Sorrento Hotel
Sorrento Hotel Seattle
Sorrento Seattle
Hotel Sorrento Seattle
Hotel Sorrento Hotel
Hotel Sorrento Seattle
Hotel Sorrento Hotel Seattle

Frequently asked questions

Does Hotel Sorrento offer free cancellation for a full refund?
Yes, Hotel Sorrento does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Sorrento?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Sorrento?
Yes, dogs stay free, with a limit of 2 per room.
Is parking offered on site at Hotel Sorrento?
Yes. Valet parking costs USD 60 per night.
What are the check-in and check-out times at Hotel Sorrento?
You can check in from 4:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Hotel Sorrento and nearby?
Have fun with nearby activities such as boat tours and kayaking, and practise your swing on the nearby golf course. Enjoy amenities such as 2 bars, a 24-hour fitness centre and a garden.
Are there restaurants at or near Hotel Sorrento?
Yes, there's an on-site restaurant that offers local cuisine.
What's the area around Hotel Sorrento like?
Hotel Sorrento is in Downtown Seattle, a short 9-minute drive from Seattle, WA (LKE-Lake Union Seaplane Base) and 14 minutes' walk from Seattle Waterfront. Travellers recommend the hotel for its central location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Hotel Sorrento was an amazing place to stay for our family, will definitely stay again
JENNIFER, 2-night family trip
Verified guest review

6/10 Good

Not sure how this got an 8 rating...
I really wanted to like the place because it's got some cool historic character. However, know that 'historic character' also means it's hopelessly dated -- rooms are small, mattress was old, shower head in the bathroom at belly-height with not enough hot water, barely basic cable on the TV stations, wonky old heater, beat up furniture and finishes in the room. The location is also right next to the hospital district so you're going to hear sirens all night. In the case of my stay there was also a bunch of road construction -- jackhammers start at 7:00am. The restaurant is nice, the lobby is nice, and the service was good.
Aaron, 2-night business trip
Verified guest review

10/10 Exceptional

Lovely property, kind helpful staff
Anna, 1-night family trip
Verified guest review

8/10 Very good

Great central hotel
Beautiful hotel in a great location. Comfortable rooms and within walking distance to great restaurants and museums.
Mauricio, 1-night family trip
Verified guest review

10/10 Exceptional

Harold, 1-night trip
Verified guest review

6/10 Good

Very noisy but convenient to Virginia Mason
The hotel is older but lovely and I had a large suite. I was booked for 3 nights to be close to my friends at Virginia Mason Medical Center, but it was extremely noisy with sirens and traffic all night. I hardly slept but the fact that the bed was much too firm for me also contributed. The staff were very pleasant when I explained that I just could not stay there for 3 nights. They only charged me for one. If you need to be a block or two from the hospital, it is a very nice place, but not if you are there for relaxation and sleep. Cudos to the staff though.
Karen, 3-night trip
Verified guest review

10/10 Exceptional

Kristin, 3-night trip
Verified guest review

10/10 Exceptional

Loved this place. Our room was clean and comfy. The bathroom is really cool with marble-looking walls and floor with a big tub. A small acoustic band was playing in the busy lounge. I love the quirks.
Annette, 1-night family trip
Verified guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

It was beautiful. The staff was excellent.
Verified Expedia guest review