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Astana Wing - Riverside Majestic Hotel

Photo gallery for Astana Wing - Riverside Majestic Hotel

Exterior
Outdoor pool
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of Astana Wing - Riverside Majestic Hotel

Astana Wing - Riverside Majestic Hotel

4.0 star property
4-star hotel in Kuching with 2 restaurants and bar/lounge

8.0/10 Very good

80 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • Bar
Map
Jalan Borneo, Off Jalan Tunku Abdul Rahm, P.O.Box 2928, Kuching, Sarawak, 93756

Guests rated this location 9.1/10 - Wonderful

Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour room service
  • 2 coffee shops/cafes
  • 3 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
For families
  • Rollaway/extra beds
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar
  • Cable TV service

Room options

About this area

What's nearby

  • Heart of Kuching
  • Kuching Waterfront - 2 min drive
  • Vivacity Megamall - 10 min drive

Getting around

  • Kuching (KCH-Kuching Intl.) - 16 min drive

Restaurants

  • Suasana On 18th - 5 min walk
  • Lobby Hilton Hotel - 1 min walk
  • Burger Station - 8 min walk
  • Teresa's Laksa - 4 min walk
  • ZE Kiosk - 6 min walk
Map

About this property

Astana Wing - Riverside Majestic Hotel

Astana Wing - Riverside Majestic Hotel is a great choice for a stay in Kuching. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Sape, one of 2 restaurants, which serves breakfast, lunch and dinner. Fellow travellers like the location and overall comfort.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 272 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • 24-hour room service

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Accessibility

  • Lift

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sape – This restaurant serves breakfast, lunch and dinner.
Surf & Chat – On-site café. Open daily.
Suasana On 18 Fine Dining – On-site restaurant. Open daily.
Deli Cafe – On-site café. Open daily.
Sky Lounge – On-site bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 100 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 58 for adults and MYR 29 for children

Children & extra beds

  • Rollaway beds are available for MYR 55.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>This property accepts credit cards and cash.</p>

Also known as

Astana Wing Riverside Majestic Hotel Kuching
Astana Wing Riverside Majestic Hotel
Astana Wing Riverside Majestic Kuching
Astana Wing Riverside Majestic
Hotel Astana Wing - Riverside Majestic Hotel Kuching
Kuching Astana Wing - Riverside Majestic Hotel Hotel
Hotel Astana Wing - Riverside Majestic Hotel
Astana Wing - Riverside Majestic Hotel Kuching
Astana Wing Riverside Majestic
Astana Wing Riverside Majestic
Astana Wing - Riverside Majestic Hotel Hotel
Astana Wing - Riverside Majestic Hotel Kuching
Astana Wing - Riverside Majestic Hotel Hotel Kuching

Frequently asked questions

Does Astana Wing - Riverside Majestic Hotel offer free cancellation for a full refund?
Yes, Astana Wing - Riverside Majestic Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Astana Wing - Riverside Majestic Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Astana Wing - Riverside Majestic Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Astana Wing - Riverside Majestic Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Astana Wing - Riverside Majestic Hotel?
You can check in from 2:00 PM - anytime. Check-out time is noon.
Are there restaurants at or near Astana Wing - Riverside Majestic Hotel?
Yes, there are 2 on-site restaurants.
What's the area around Astana Wing - Riverside Majestic Hotel like?
Astana Wing - Riverside Majestic Hotel is in the heart of Kuching, a short 3-minute walk from Hills Shopping Mall and 8 minutes' walk from Kuching Waterfront. Travellers recommend the hotel for its walkable location.

Reviews

8.0

Very good

7.7/10

Cleanliness

8.6/10

Staff & service

8.5/10

Amenities

7.9/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Needed just one night to rest before flying off the next morning. Room was new and clean which was the best part. Service was on par and private transport was easy to locate and pick me up.
Terence, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Kathleen, 4-night trip
Verified Expedia guest review

2/10 Poor

Yiwen, 1-night trip
Verified Expedia guest review

6/10 Good

Bathroom basin without stopper. Light in room very bad .the amenities
Kuet, 3-night business trip
Verified Expedia guest review

4/10 Fair

Staffs are friendly but room is not clean
Most staffs are friendly and helpful. Lobby look nice and decent but unfortunately the room is bad. It is not well lit. It’s dark that you can do reading. The toilet is badly stained and basin is clogged. Room is dusty. Water dispenser is outside the room - 1 unit per floor so u have to walk out to get drinking water.
2-night business trip
Verified Hotels.com guest review

2/10 Poor

Kuet, 8-night trip
Verified Expedia guest review

6/10 Good

Clean Hotel.
Returned visit. Doorman is as Friendly as ever. However the room give this time looks a bit more tired. Sheets and towel still smells washed but there is a baby cockroach playing hide and seek in the toilet.
Lawrence, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Clean hotel at a good price.
Reception during check in was frosty. But room is clean and sheets and towel smells washed. Good initiative on providing water cooler on each floor to reduce wastage of plastic drinking bottles. Just hope that the filters in those coolers are routinely replaced.
Lawrence, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Jason, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Detlef C, 1-night trip
Verified Hotels.com guest review