Hilton New Orleans Riverside

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Outdoor pool
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Room, 1 King Bed, City View | Room

Overview of Hilton New Orleans Riverside

Hilton New Orleans Riverside

4.0 star property
4-star hotel with 2 outdoor pools, connected to a shopping center, near Canal Street

8.4/10 Very good

1,017 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Air conditioning
Map
2 Poydras St, New Orleans, LA, 70130
Main amenities
  • Housekeeping (on request)
  • 3 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • 7 indoor tennis courts
  • Health club
  • Sauna
  • Valet parking
  • Self parking
  • 2 coffee shops/cafes
  • Spa services
  • 24-hour business center
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • In New Orleans Central Business District
  • Canal Street - 3 min walk
  • Harrah's New Orleans Casino - 5 min walk
  • Bourbon Street - 13 min walk
  • National World War II Museum - 14 min walk
  • Ernest N. Morial Convention Center - 14 min walk
  • Jackson Square - 15 min walk
  • Port of New Orleans - 16 min walk
  • Caesars Superdome - 19 min walk
  • Smoothie King Center - 23 min walk
  • Mississippi River - 1 min drive

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 26 min drive
  • New Orleans Union Passenger Terminal - 22 min walk

About this property

Hilton New Orleans Riverside

4-star hotel near Canal Street
Near Bourbon Street and Port of New Orleans, Hilton New Orleans Riverside provides a terrace, a shopping mall on site, and 2 coffee shops/cafes. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature seafood and more. The health club offers aerobics classes and Pilates classes; other things to do include basketball, volleyball, and racquetball/squash. Free WiFi in public areas is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • 2 outdoor pools with sun loungers
  • Buffet breakfast (surcharge), 7 indoor tennis courts, and valet parking (surcharge)
  • Tour/ticket assistance, wedding services, and a 24-hour front desk
  • A TV in the lobby, a ballroom, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hilton New Orleans Riverside boast comforts such as premium bedding and air conditioning, as well as amenities like safes and WiFi. Guest reviews say good things about the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 37-inch HDTVs with premium channels
  • Coffee/tea makers, housekeeping, and desks

Languages

English, Filipino, Italian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 1622 rooms
  • Arranged over 29 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive smart lock details

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (USD 44 per night; includes in/out privileges)
  • Secured covered onsite valet parking (USD 49.00 per night; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Racquetball/squash
  • Volleyball
  • Shopping

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (130000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 1977
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Health club
  • 2 outdoor pools
  • Designer stores on site
  • Shopping mall on site
  • Spa services
  • 7 indoor tennis courts
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Filipino
  • Italian
  • Spanish
  • Vietnamese

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

Dining

River Blends Cafe - This café serves light fare only.
Spirits - This bar serves lunch and dinner. Open daily.
Le Croissant - This restaurant serves breakfast only. Open daily.
Drago's Seafood Restauran - This restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9.99 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of USD 24.00 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Parking

  • Self parking costs USD 44 per night with in/out privileges
  • Covered valet parking costs USD 49.00 per night with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment will be available to guests.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton New Orleans
Hilton New Orleans Riverside
Hilton Riverside
Hilton Riverside Hotel
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans
New Orleans Riverside
Riverside Hilton
Riverside Hilton New Orleans
Riverside New Orleans Hilton
Hilton Hotel New Orleans
Hilton New Orleans Riverside Hotel New Orleans
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside New Orleans
Hilton New Orleans Riverside Hotel New Orleans

Frequently asked questions

Does Hilton New Orleans Riverside offer free cancellation for a full refund?
Yes, Hilton New Orleans Riverside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton New Orleans Riverside?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton New Orleans Riverside?
Yes, there are 2 outdoor pools.
Are pets allowed at Hilton New Orleans Riverside?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton New Orleans Riverside?
Yes. Self parking costs USD 44 per night. Valet parking costs USD 49.00 per night. RV/bus/truck parking is available.
What are the check-in and check-out times at Hilton New Orleans Riverside?
You can check in from 4 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Hilton New Orleans Riverside?
No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (5-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.
What is there to do at Hilton New Orleans Riverside and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes aerobics, basketball, and Pilates. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a sauna. Hilton New Orleans Riverside also has a health club.
Are there restaurants at or near Hilton New Orleans Riverside?
Yes, there are 3 onsite restaurants, featuring seafood. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Mother's Restaurant (4-min walk), The Grill Room (5-min walk), and Restaurant August (5-min walk).
What's the area around Hilton New Orleans Riverside like?
Hilton New Orleans Riverside is located on the waterfront in New Orleans Central Business District, a short 3-minute walk from Canal Street and 13 minutes' walk from Bourbon Street. Travelers say the area is walkable and good for shopping.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

4/10 Fair

Bed was uncomfortable and practically on the floor. There was some kind of convention and heard people making loud noises down the hall starting at 4am. Room service didn’t bring properly cooked food up. Housekeeping kept knocking even with do not disturb sign up.
Darren, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Colin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great option
It’s an older hotel and parts were under renovation but the room was nice with a great view. Staff were very helpful and it is close to everything.
Erin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Front desk rep, Cody was so professional and very friendly. The city view was amazing and the room was clean.
Teosha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elbert, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Melanie, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location and great food
David, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Mona, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Trash
Place was dirty. Horrible, slow service
Donald, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Cynthia, 2-night trip
Verified Hotels.com guest review