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Hilton San Francisco Union Square

4-star hotel with 2 restaurants, near Westfield San Francisco Centre

  • Free WiFi in lobby
From
NZ$254

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  • Hotel Lounge
  • Hotel Lounge
  • Rooftop Pool
  • Balcony Skyline View - 1 King Bed - Balcony
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1 / 101Hotel Lounge
333 O'Farrell St., San Francisco, 94102, CA, United States of America
8.0.Very good.
  • The room was clean. We had the bathtub in the room.

    Sep 25, 2021

  • A very conveniently located hotel right in the middle of SF! Walked to Oracle Park (30…

    Sep 18, 2021

See all 1,673 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Transport options
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 1921 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour health club

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • In Downtown San Francisco
  • Westfield San Francisco Centre - 5 min walk
  • Ferry Building - 23 min walk
  • Lombard Street - 29 min walk
  • Painted Ladies - 33 min walk
  • Pier 39 - 35 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, City View (Floors 20-44)
  • Skyline View Room, 2 Double Beds (Floors 20-44)
  • Junior Suite, 1 King Bed
  • Room, 2 Double Beds
  • 1 King Bed
  • 1 Queen Bed
  • Junior Suite, 2 Queen Beds
  • Skyline View Junior Suite, 1 King Bed
  • Room, 3 Double Beds
  • 1 King Bed 1 Bedroom Suite
  • Corner 1 Bedroom Suite 2 Beds Tower 1
  • Skyline View - Corner King 1 Bedroom Suite
  • 1 Bed Mobility/Hearing Access Tub
  • 1 Bed Mobility/Hearing Access Roll-in Shower
  • Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)
  • Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower
  • View 1 Bed Mobility/Hearing Access Tub
  • Suite, 1 Bedroom (with Parlor)
  • Deluxe 2 Beds Mobility/Hearing Access Tub
  • Deluxe 1 King Bed
  • Deluxe 2 Double Beds
  • Pool View with Terrace - 1 King Bed
  • 2 Bedroom Suite with Parlor
  • Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower
  • View 1 Bed Suite Mobility/Hearing Access Roll-in Shower
  • View 2 Beds Mobility/Hearing Access Tub
  • Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower
  • View 1 Bed Junior Suite Mobility/Hearing Access Tub
  • Balcony Skyline View - 2 Double Beds
  • Balcony Skyline View - 1 King Bed
  • Deluxe Corner King Junior Suite
  • Deluxe 2 Queen Beds

What’s around

Landmarks

  • In Downtown San Francisco
  • Westfield San Francisco Centre - 5 min walk
  • Ferry Building - 23 min walk
  • Lombard Street - 29 min walk
  • Painted Ladies - 33 min walk
  • Pier 39 - 35 min walk
  • Golden Gate Park - 2.9 mi / 4.7 km
  • Alcatraz Island - 2.2 mi / 3.6 km
  • Golden Gate Bridge - 5.9 mi / 9.5 km

Getting around

  • San Francisco International Airport (SFO) - 19 min drive
  • Oakland Intl. Airport (OAK) - 26 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • San Francisco Station - 23 min walk
  • 22nd Street Station - 4 min drive
  • Bayshore Station - 9 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • Powell St & Geary Blvd Stop - 4 min walk
  • Market St & 5th St Stop - 5 min walk
Profile: Union Square

Profile: Union Square

Union Square has an upmarket, European feel, with well-heeled shoppers drifting through monolithic department stores and luxury boutiques in one of the world’s foremost shopping districts. Prada, Burberry, and Louis Vuitton all do a smashing business here. Many of the restaurants offer open-air dining and eclectic, world-spanning menus, running the gamut from Californian-Indian fusion dishes prepared by a Michelin-starred chef, to Italian-style pizzas enjoyed around communal tables.

In the winter, the square’s a popular spot with native Californians who make a pilgrimage to see the giant Christmas tree and outdoor ice skating rink. Union Square’s theater district is also worth a journey, as it’s home to the famed American Conservatory Theater.

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333 O'Farrell St., San Francisco, 94102, CA, United States of America

At a glance

Hotel size

  • This hotel has 1,921 rooms
  • This hotel is arranged over 46 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • 2 per room (up to 75 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (USD 66.12 per night)
  • Onsite valet parking (USD 79.80 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Fitness facilities

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 160000
  • Conference space size (meters) - 14864
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Year Built - 1964
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Visual fire alarm
  • Vibrating pillow alarm
  • Lever door handles

Languages Spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hungarian
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Thai
  • Ukrainian
  • Vietnamese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 37-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Urban Tavern - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Herb N Kitchen - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Cityscape Bar and Lounge - This rooftop bar serves light fare only. Open daily.

Lobby Bar - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 12.95 per night (rates may vary)
  • Wired Internet access is available in guestrooms for USD 12.95 per day (rates may vary)
  • Full breakfast is offered for an extra charge of USD 48.66 for adults and USD 18.72 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for USD 25.0 per night

PetsPay at property

  • Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay
  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs USD 66.12 per night
  • Valet parking costs USD 79.80 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash.

This property offers WiFi in the lobby area only.

Also known as

  • Hilton Hotel San Francisco Union Square
  • Hilton San Francisco Union Square San Francisco
  • Hilton San Francisco Union Square Hotel San Francisco
  • Hilton San Francisco Union Square
  • San Francisco Union Square Hilton
  • Hilton Hotel San Francisco
  • Hilton San Francisco Union Square Hotel San Francisco
  • San Francisco Hilton
  • Hilton San Francisco Union Square Hotel
  • Hilton Francisco Union Square
  • Hilton San Francisco Union Square Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hilton San Francisco Union Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 66.12 per night. Valet parking costs USD 79.80 per night. Electric vehicle charging is available.
  • Yes, there's an outdoor pool.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 75 lbs per pet. There's a charge of USD 50.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - 3 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there are 2 onsite restaurants, featuring American cuisine. Nearby restaurants include Tad's Steaks (3-min walk), Infusion Lounge (3-min walk), and Zingari (3-min walk).
  • No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.
  • Hilton San Francisco Union Square has 3 bars and an outdoor pool, as well as a 24-hour health club and access to a nearby health club.
8.0.Very good.
  • 10.0.Exceptional

    Location is great, staff very helpful. I requested that my room be changed to one closer to the elevator and they transferred me to one immediately. They communicate constantly with texts checking on your stay , checked out with a text! So convenient

    Cecilia, 2 night family trip, Sep 17, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The hotel was just ok. For the money you spend to stay there the room could’ve been nicer. The bathroom was a tiny closet, the room was dusty and old looking as well.

    Aaron, 4 night family trip, Sep 11, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Never stay in this hotel

    It was the worst hotel I ever stayed in . 1. The service is terrible . I asked to make a 1-800 number because I had only data and they did not want to help me with a call to Avis . 2. The eres at night is terrible and you do not feel safe at all .

    Ruth, 1 night trip with friends, Sep 7, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Time is money

    I was offered to book a room that when I got to I was not able to check in at 3pm because someone wanted to check out late, the worst part was that I showed up around 6pm and I had to stall on my early trips on arrival. My room was later available around 8pm. You must demand a temp. room otherwise they will let you settle for less. Even though I later managed to get a temporary room I had already lost most of a productive day. Overall a great room that they should have never had available if being occupied. It cost me time and money for their mistake.

    2 night family trip, Sep 5, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Not so good

    One hour queue for check-in on a saturday afternoon. No drinking water was provided in the rooms, had to use tap water. Towels were missing. The room windows were dirty. The view from the room was good from 29th floor. Easy check-out.

    2 night trip with friends, Sep 4, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Horrible parking situation Our lives were actually in danger because I had to park so far

    jose, 1 night trip, Sep 4, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Torn over used towels

    It was horrible stay and I had to pay $70 per day for parking. Staff was some rude old person and the towels were torn and over used with no room service. There were no soap or shampoo and had to ask service desk which are basic requirements. Will not recommend this place to anyone.

    Partho, 2 night trip with friends, Sep 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice and roomy

    Nice and roomy

    1 night trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice stay

    It was nice to be within walking distance to many things, including Oracle Park. Lack of onsite food options, the downstairs market was ridiculously expensive and food not worth the cost. Parking onsite is also a bit expensive but convenient. Room was clean although bathroom could've been cleaner and towels were stained.

    1 night trip with friends, Aug 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location!!!

    The location was perfect! The property very convenient, as we were there to shop in Union Square. The staff were professional and attentive.

    Michelle, 1 night trip with friends, Aug 21, 2021

    Verified Hotels.com guest review

See all 1,673 reviews