voco Orchard Singapore, an IHG Hotel (SG Clean)

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Rooftop pool
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Overview of voco Orchard Singapore, an IHG Hotel (SG Clean)

voco Orchard Singapore, an IHG Hotel (SG Clean)

5.0 star property
Luxury hotel with 1 outdoor pools, connected to a shopping center, near Orchard Road

7.8/10 Good

20 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $407
Price available on 31/07/2022
Map
581 Orchard Road, Singapore, 238883
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Valet parking
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Orchard
  • Orchard Road - 1 min walk
  • Singapore Botanic Gardens - 16 min walk
  • Robertson Quay - 26 min walk
  • Raffles City - 38 min walk
  • Clarke Quay Central - 40 min walk
  • Singapore City Hall - 41 min walk
  • Marina Square - 44 min walk
  • Royal Thai Embassy - 1 min drive
  • ION Orchard - 1 min drive
  • Lucky Plaza - 1 min drive

Getting around

  • Seletar Airport (XSP) - 24 min drive
  • Singapore Changi Airport (SIN) - 28 min drive
  • Senai International Airport (JHB) - 63 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 23.4 miles/37.7 km
  • JB Sentral - 35 min drive
  • Orchard Station - 5 min walk
  • Somerset Station - 16 min walk
  • Newton Station - 17 min walk
  • Airport shuttle (surcharge)

About this property

voco Orchard Singapore, an IHG Hotel (SG Clean)

Putting you within a 10-minute drive of Orchard Road and Singapore Botanic Gardens, voco Orchard Singapore, an IHG Hotel (SG Clean) features a rooftop terrace and offers an airport shuttle (available 24 hours) for SGD 90.95 per vehicle. Guests can indulge in massages, and Opus Bar & Grill, one of 4 restaurants, serves American cuisine and is open for lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers love the helpful staff and nearby shopping. The property is just a short walk to public transportation: Orchard Station is 5 minutes away.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 423 rooms
  • Arranged over 24 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi (speed: 50+ Mbps) and wired Internet access in rooms

Parking

  • Onsite parking available only on request
  • Free secured onsite self parking
  • Secured onsite valet parking (SGD 12 per day)
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (late night)
  • Snack bar/deli
  • Water dispenser

Taking the kids

  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Shopping

Working away

  • 17 meeting rooms
  • Conference space (23203 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1970
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Languages spoken

  • Chinese (Mandarin)
  • English
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Malay
  • Thai

Room amenities

Be entertained

  • 29-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps) and free wired Internet
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

Dining

Opus Bar & Grill - This steakhouse specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Il Cielo - This poolside restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Iggy's - This restaurant specializes in Modern European cuisine and serves lunch and dinner. Reservations are required. Open select days.
D9 Cakery - Onsite delicatessen. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of SGD 44.46 for adults and SGD 22.23 for children (approximately)
  • Airport shuttle service is offered for an extra charge of SGD 90.95 per vehicle (one way)

Renovations and closures

The following facilities or services will be unavailable from January 25 2022 to December 31 2022 (dates subject to change):
  • Spa/Beauty services

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for SGD 70.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Secured valet parking costs SGD 12 per day
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Hotel Singapore
Hilton Singapore
Singapore Hilton
Hilton International Singapore
Hilton Singapore Hotel Singapore
Singapore Hilton International
Hilton Singapore Hotel
Hilton Singapore
Hilton Singapore (SG Clean)
Voco Orchard Singapore an IHG Hotel

Frequently asked questions

Overall score and ratings

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Good

Good location but tired hotel.
Good location, tired hotel. Not changed since it’s acquisition from Hilton Group. Rooms are shabby in need of a make over & repaint. Bathroom small & dated. Swimming pool is small not accessible by lift but stairs. Poor facilities & no pool side service.
Thomas, 5-night business trip
Verified Hotels.com guest review

6/10 Good

Ubin, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Devan, 10-night trip
Verified Hotels.com guest review

6/10 Good

Bad water pressure
This is the old Hilton on Orchard Rd rebranded. Worst think is water pressure and temperature. Impossible to get a strong hot shower. Won’t stay here again.
Anthony, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Improve breakfast choice
4-night trip
Verified Hotels.com guest review

8/10 Very good

sisi, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

All good except the bathroom
Stayed for 15 nights and I was overall pleased with my experience at Voco Orchard. Everything was excellent except one big negative, the bathroom. The negative:- The bathroom looked and felt really dated and did not go along with the rest of the hotel room. The marble counter top and floor looked seriously faded or stained. The sink tap was stained or covered with dirt and the bathtub tap handle was loosen and hard to turn. Only the showerhead was relatively new. A complete renovation is needed. The positive:- The location - within walking distance (5 -10 minutes) to many big shopping malls, restaurants and MRT Orchard Station. The services - I only have compliments to all the staff of the hotel, from the front desk, the restaurant staff and the housekeeping team, just perfect. They made me feel safe and comfortable under the COVID restrictions. The printing service comes in handy for COVID documents before travel. The room - Despite the condition of the bathroom, the room itself was in much better condition. I guess it was renovated not long ago and it was spacious. With a King bed (really comfortable) and a big glass top working desk, there is still a lot of space to move around. The TV is 55" but the channels are limited. Wifi coverage is good but speed is not fast (~ 5 Mbps). The breakfast - There were 5 to 6 breakfast sets to choose from and not hard to find something you like. The food was delicious too. Overall, I would still give it a 8.5/10.
15-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel staff is friendly. Breakfast is fantastic. Location is convenient cause it is quite near the MRT station.
Mei-Hung Teresa, 15-night romance trip
Verified Expedia guest review

4/10 Fair

Low, 1-night trip
Verified Expedia guest review

8/10 Very good

Bee San, 1-night trip
Verified Hotels.com guest review