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All properties in Kansas City, Missouri, United States of America
1 room, 2 adults

Embassy Suites Kansas City - Plaza, Kansas City, United States of America

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
220 W 43rd St, Kansas City, MO, 64111, United States of America

3.5-star hotel with indoor pool, near Nelson-Atkins Museum of Art
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Bar
Bar is awesome
Service
Fantastic service
Location
Location is ok
Cleanliness
Could use a good cleaning

Embassy Suites Kansas City - Plaza, Kansas City, United States of America

from NZ$260
  • Suite, 2 Double Beds, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 2 Double Beds, Non Smoking
  • Premium Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)
  • Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)
  • Premium Suite, 2 Double Beds, Non Smoking
  • Family Suite, Multiple Beds
  • Basic Room, 1 King Bed, Non Smoking

What’s around Embassy Suites Kansas City - Plaza, Kansas City, United States of America

Landmarks

  • In Westport
  • Country Club Plaza - 13 min walk
  • Nelson-Atkins Museum of Art - 12 min walk
  • University of Missouri-Kansas City - 32 min walk
  • Riot Room - 6 min walk
  • Kemper Museum of Contemporary Art - 7 min walk
  • Kansas City Art Institute - 8 min walk
  • Mill Creek Park - 10 min walk

Getting around

  • Kansas City, MO (MCI-Kansas City Intl.) - 30 min drive
  • Kansas City Union Station - 5 min drive
  • Independence Station - 25 min drive
  • Lee's Summit Station - 28 min drive

At a glance

Key facts

Hotel size

  • This hotel has 266 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Steam room
  • Golfing nearby
  • Sauna
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1977
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Premium bedding
Things to enjoy
  • Separate living room 1
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

220 West - This restaurant serves lunch and dinner.

Embassy Suites Kansas City - Plaza, Kansas City, United States of America’s small print

Also known as

  • Embassy Suites Hotel Kansas City Plaza
  • Embassy Suites Kansas City Plaza
  • Embassy Suites Kansas City
  • Kansas City Embassy Suites
  • Embassy Suites Kansas City Plaza Hotel
  • Embassy Suites Kansas City - Plaza Hotel
  • Embassy Suites Kansas City - Plaza Kansas City
  • Embassy Suites Kansas City - Plaza Hotel Kansas City

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs USD 18.00 per night

WiFi is available in guestrooms for USD 9.95

WiFi is available in public areas for USD 9.95 (rates may vary)

Wired Internet access is available in guestrooms for USD 9.95 (rates may vary)

Wired Internet access is available in public areas for USD 9.95 (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.0 From 808 reviews

Poor 2.0
Disgusting hotel. First room, the bathroom had not been cleaned properly. Body hair on the floor which disgusted me. The second room had a cleaning rag that was left by the curtains, something g sticky on the bathroom door and the carpet was so gross could not even walk on it. I put toilet paper around the bathroom handle so we don’t touch that disgusting thing. The bed was lumpy and I couldn’t sleep because the ac/heat was not working properly. I booked two nights and there was no way we were staying two nights. I wouldn’t even let my Kids eat the breakfast there. I have stayed in Embassy suites before and this hotel was an insult to the embassy suites name. The worst part is, I was charged for both nights in this crappy hotel. The hotel Management needs to go down to the Marriott and see how a proper hotel is run. The reviews were right. Un clean disgusting hotel. Stay away.
Nitika, us2 night family trip
Good 6.0
No hot water.
Hotel was ok, but one issue was a big one.There was no hot water. It was not extremely cold weather either so not sure why there was no hot water.
us2 night family trip
Very good 8.0
Cool kick back spot
Other then payment issue an them not cleaning the room until we called twice it was a nice stay.
us3 night trip with friends
Fair 4.0
Hotel showing it’s age
Super disappointing. Staff attitude Was indifferent. Room was cold with very loud furnace. Host of other issues as well which we listed with concierge
us2 night family trip
Poor 2.0
Horrible - on so many levels.
Horrible experience - we couldn't believe it. I've stayed at Embassy many times, and typically choose it because we enjoy the larger suite rooms, the evening reception, the breakfast and the hot tub area. Everything was a complete mess from the moment we tried to check in to the hotel. The front "loading" area was full of parked cars, everyone was stuck - they couldn't go forward, and couldn't back out - it was creating a traffic jam and people were getting very frustrated. Upon check in, the gal checking us in was beyond unfriendly, and couldn't care less we were there. The room was cleaned very wonky, seemed dirty and smelled like sewage. We left to walk around the plaza and when we came back at 9 hoping to get in the hot tub, there was about 30 children jumping from pool to hot tub, and back and forth, screaming. We went to room, but all night long, kids were playing tag and screaming until MIDNIGHT (when their quiet time starts). Breakfast was a complete disaster - there was food everywhere, sticky floors, and all they had was eggs and potatoes for hot food. No oatmeal, no fruit, pancakes, waffles, nothing else. They also had the omelet station, which was about 18 people deep if you wanted to stand in line. The floor was sticky everywhere, the soda/water machine was broken, there was cereal all over the floor and counters, and the coffee was like mud. Oh, and a guy threw his bfast plate at his wife and cussed her out. I will never stay at an Embassy again.
Brooke, us1 night trip with friends

Embassy Suites Kansas City - Plaza, Kansas City, United States of America

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