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All properties in Kelowna, British Columbia, Canada
1 room, 2 adults

Sandman Hotel & Suites Kelowna, Kelowna, Canada

3-star3 stars
2130 Harvey Ave, Kelowna, BC, V1Y 6G8, Canada

3-star hotel in Kelowna with 2 restaurants and indoor pool
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Front desk staff were helpful others staff not so much. No lift to 3rd floor so getting…Sep 24, 2020
  • I had a great stay, the staff were very courteous and flexible with all of my needs.…Sep 17, 2020

Sandman Hotel & Suites Kelowna, Kelowna, Canada

from NZ$141
  • Executive Room, 1 King Bed, Tower
  • Executive Suite, 1 King Bed, Tower
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 Queen Bed

What’s around Sandman Hotel & Suites Kelowna, Kelowna, Canada

Landmarks

  • In Central Okanagan
  • Columbia Mountains - 1 min walk
  • Orchard Park Mall - 6 min walk
  • Capri Mall - 31 min walk
  • Mission Creek Golf Club - 41 min walk
  • Kelowna General Hospital - 2.7 mi / 4.4 km
  • Prospera Place - 2.9 mi / 4.6 km
  • Guisachan Heritage Park - 2.4 mi / 3.8 km

Getting around

  • Kelowna Intl. Airport (YLW) - 19 min drive
  • Penticton, BC (YYF-Penticton Regional) - 65 min drive

At a glance

Key facts

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Personal motorized watercraft on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Water skiing nearby
Working away
  • 24-hour business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
  • Video-game console
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Personal motorized watercraft on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Water skiing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sandman Hotel & Suites Kelowna, Kelowna, Canada’s small print

Also known as

  • Hotel Sandman Kelowna
  • Sandman Hotel & Suites Kelowna Kelowna
  • Sandman Hotel & Suites Kelowna Hotel Kelowna
  • Kelowna Sandman
  • Kelowna Sandman Hotel
  • Sandman Hotel Kelowna
  • Sandman Kelowna
  • Sandman Kelowna Hotel
  • Sandman Hotel & Suites Kelowna Okanagan Valley
  • Sandman & Suites Kelowna
  • Sandman Hotel & Suites Kelowna Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Breakfast costs between CAD 10 and CAD 25 per person (approximately)

Pets are allowed for an extra charge of CAD 15 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sandman Hotel & Suites Kelowna, Kelowna, Canada

  • Does Sandman Hotel & Suites Kelowna offer free cancellation for a full refund?
    Yes, Sandman Hotel & Suites Kelowna does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sandman Hotel & Suites Kelowna?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sandman Hotel & Suites Kelowna?
    Yes, there's free self parking.
  • Is there a pool at Sandman Hotel & Suites Kelowna?
    Yes, there's an indoor pool.
  • Are pets allowed at Sandman Hotel & Suites Kelowna?
    Yes, pets are welcome. There's a charge of CAD 15 per pet, per night.
  • What are the check-in and check-out times at Sandman Hotel & Suites Kelowna?
    You can check in from 4 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Sandman Hotel & Suites Kelowna?
    Yes, there are 2 onsite restaurants.

Recent reviews

Good 7.0 From 1,085 reviews

Fair 4.0
The furniture was terrible! Instead of couches there were 2 very large round chairs that were very difficult to get in and out of! No HD service on the TV! There was only 1 face cloth and when we requested more they told us it would take awhile! They never came! The pool was not lit properly! We will not be back until they make major changes! Very disappointed!
Wayne, ca1 night trip
Very good 8.0
Older type of accommodation and spacious
Everything was as expected. Only two things i did not appreciate: 1.They will not clean the room between stays unless requested by 11am the previous day 2.TV channel selection lacking and does not ever have a TV guide. Definitely old school. Room was spacious (larger than newer buildings), comfortable, AC was functioning after a bit of tweeaking at the controls (thermostat doesn't control the AC). The staff seems to be a little too serious at the front desk. With exception of Claudia she was the friendliest and made my 5 day stay better. And this is the main reason for the higher scores on the review.
Ed, us4 night trip with friends
Poor 2.0
disappointed, dissatisfied. Never book at sandman
My experience with sandman in or Hotel.com was very disappointing. The room is dirty, not renovated , filthy Bathroom, door doesn’t close, I didn’t the room I booked with hotel.com I am wondering is that the deal we get when we book with you? Crapy room. I was thinking to be in the high rise building.
Bob, ca3 night trip
Exceptional 10.0
Amazing layout with two private rooms and beautiful bathroom!
ca2 night trip with friends
Fair 4.0
Find another hotel
Had to request that the room be cleaned. Excuse we got was that they weren’t cleaning rooms due to Covid. Makes zero sense to me. Had to constantly request fresh towels and toilet paper. Eventually just bought our own TP because hotel daily service was unreliable. Room was much smaller than expected and quite dated as well. Parking was ridiculous as the lot is shared with two other restaurants in the hotel. Speaking of, this location has a Denny’s which is great, and another restaurant called Bar One. Denny’s is family friendly. Bar One is not. Important to know. I also question why they would invite a restaurant that doesn’t allow minors to lease that space considering I only saw families with children staying at the hotel. They people that did go to Bar One were disgusting old men that were certainly not guests of the Sandman. They were the ones taking up a good chunk of the parking out front. Would I stay here again? Not a friggin chance. I would rather pay more and stay at a nicer hotel closer to the water. Kinda surprised this Sandman location doesn’t rent rooms by the hour, if you catch my drift.
Ryan, ca6 night family trip
Poor 2.0
Check in took 45 mins only one person working big line. Rooms have no proper tv options such as Netflix or even channel guide on the tv and no numbers. No room service and no workers walking around to ask for help
ca1 night trip
Good 6.0
needs a maintenance checklist
The room had some issues that should be easily checked and noticed by daily housekeeping - the kitchen tap is flopping around loose at the base - tv in bedroom didn’t work - air conditioning in bedroom had very loud vibration and had to be turned off in order to sleep The maintenance program must be lacking at this hotel. With any kind of simple Daily room checks they would find these issues and correct before putting the next guests in that room. It is Annoying for customer to have go to a room after travelling and find these issues The room was otherwise clean and tidy.
ca1 night trip with friends
Poor 2.0
keys
Keys were not working to enter the building. Informed the front desk several times but very slow and irresponsible reactions. Definitely the last stay.
ca1 night family trip
Exceptional 10.0
Friendly helpful staff , great location !
Karen, ca1 night trip
Exceptional 10.0
Great central location. Too bad we couldn't enjoy the facilities due to covid restrictions
Randy, ca1 night family trip

Sandman Hotel & Suites Kelowna, Kelowna, Canada

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