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Holiday Inn London Kensington, London

4 stars4 stars
Wrights LaneKensington, LondonEnglandW8 5SPUnited Kingdom
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Good3.6 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Value for money
Value for money could be better
1865See all 1,865 Hotels.com reviews
From 3,843 reviewsTripAdvisor Traveller Rating

Holiday Inn London Kensington, London

from NZ$149
  • Executive Suite, Non Smoking
  • Executive Room, 1 Twin Bed, Non Smoking
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Standard Room
  • Executive Room (Club)
  • Superior Room
  • Executive Double Room
  • Superior Twin Room
  • Executive Room, 2 Twin Beds, Non Smoking
  • Superior Double Room
  • Superior Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Twin Room
  • Standard Double Room
  • Standard Single Room
  • Room, 2 Twin Beds, Non Smoking
  • Superior Room, 2 Twin Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 706 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property

Also known as

  • Close Hotel
  • The Kensington Close Hotel Spa
  • Kensington Close
  • Kensington Close Hotel
  • Holiday Inn London Kensington Hotel
  • Holiday Inn Kensington Forum
  • Holiday Inn London Kensington Forum England
  • Holiday Inn London Kensington Forum Hotel
  • London Holiday Inn
  • The Kensington Close Hotel

Policies

Access to all recreational facilities is subject to a surcharge. For more details, please contact the office using the information on the reservation confirmation received after booking.
Guests must contact this hotel in advance to reserve a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: GBP 50.00 per night

Optional extras

Late check-out can be arranged for an extra charge of GBP 20

Facility access costs GBP 10 per person, per day. Facilities include fitness facilities, a sauna, and a swimming pool.

Self parking costs GBP 35 per day

Rollaway beds are available for GBP 40.00 per day

Full breakfast is offered for an extra charge of GBP 17.50 for adults and GBP 10.00 for children (approximately)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
Working away
  • Business center
  • Number of meeting rooms - 12
  • Conference space
  • Meeting rooms 12
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1960
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Boulevard Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Starbucks - This coffee shop serves light fare only.

Holiday Inn London Kensington, London’s small print

Also known as

  • Close Hotel
  • The Kensington Close Hotel Spa
  • Kensington Close
  • Kensington Close Hotel
  • Holiday Inn London Kensington Hotel
  • Holiday Inn Kensington Forum
  • Holiday Inn London Kensington Forum England
  • Holiday Inn London Kensington Forum Hotel
  • London Holiday Inn
  • The Kensington Close Hotel

Policies

Access to all recreational facilities is subject to a surcharge. For more details, please contact the office using the information on the reservation confirmation received after booking.
Guests must contact this hotel in advance to reserve a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: GBP 50.00 per night

Optional extras

Late check-out can be arranged for an extra charge of GBP 20

Facility access costs GBP 10 per person, per day. Facilities include fitness facilities, a sauna, and a swimming pool.

Self parking costs GBP 35 per day

Rollaway beds are available for GBP 40.00 per day

Full breakfast is offered for an extra charge of GBP 17.50 for adults and GBP 10.00 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 1865 reviews

Holiday Inn London Kensington, London
Excellent4.0 / 5
Great for 2 day stopover on way back to New Zealand. Great central position for us for shopping and walking and tube station super close. Only down was the lifts and room, despite being Executive Double, a little on the small side, albeit very comfortable.
2 night romance trip
Holiday Inn London Kensington, London
Excellent4.0 / 5
Great location
Room looked like it had recengly been renovated.Location was excellent with easy walking distance to Kensington Gardens.
1 night trip
Holiday Inn London Kensington, London
Fair2.0 / 5
Not a smooth check in
The receptionist couldn't find my booking which was booked through another website. He was very slow at rectifying the matter and then placed us in the wrong room, so we had to go back to reception to ask to move again. We still ended up in a double room instead of a twin but we're too tired and annoyed to go back to reception again so we stayed where we were. It's a good job I was traveling with someone I could share a bed with!!!
1 night trip with friends
Holiday Inn London Kensington, London
Outstanding5.0 / 5
WE BOOKED A NIGHT AT THE KENSINGTON CLOSE HOTEL, BUT WERE NOT TOLD THAT THE HOTEL HAD BEEN RENAMED A 'HOLIDAY INN'. CONSEQUENTLY, WE WASTED TIME LOOKING FOR A 'KENSINGTON CLOSE'. IT WOULD HAVE BEEN HELPFUL IF YOU COULD HAVE ADVISED US OF THE NAME CHANGE.
1 night romance trip
Holiday Inn London Kensington, London
Excellent4.0 / 5
Not sure the Holiday inn taking over was good!
The Holiday Inn Kensington London is a recent acquisition into the Holiday inn Brand. The hotel its self seems largely un changed although some rooms have definitely had a re fit. I cant say all have as Ive only stayed here 3 times since the take over / re brand. The signs are changed from Kensington Close Hotel and Spa. What has changed are a few price hikes which arent so good. Breakfast has jumped in price to £15 from £11 on the old company. A glass of wine has leapt up, and the complimentary bowl of nuts with your drink under the previous ownership is gone. Now a thimble of nuts will set you back £2.00!! Maybe its time for me to find another hotel nearby as I think the price increases will begin to irritate me soon. NB I stayed here over 40 times in 2016.
1 night business trip

See all reviews

Holiday Inn London Kensington, London

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