Hotel Mercure Oostende

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Overview of Hotel Mercure Oostende

UNESCO Sustainable Travel Pledge

Hotel Mercure Oostende

4.0 star property
4-star hotel in Ostend City Centre with restaurant and bar/lounge

7.8/10 Good

479 verified Hotels.com guest reviews

Guests rated location

  • Shopping17 positive mentions
  • Walkable11 positive mentions

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is NZ$187
Price available on 11/09/2022
Map
Leopold II Laan 20, Ostend, 8400
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Free airport shuttle
  • 24-hour room service
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Lobby fireplace
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Ostend City Centre
  • Ostend Beach - 1 min drive

Getting around

  • Ostende (OST-Ostend-Bruges Intl.) - 6 min drive
  • Brussels Airport (BRU) - 72 miles/115.8 km
  • Oostende Station - 13 min walk
  • Oostkamp Station - 19 min drive
  • Zedelgem Station - 20 min drive
  • Free airport shuttle

About this property

Hotel Mercure Oostende

Hotel Mercure Oostende is just 2.9 mi (4.6 km) from the airport and offers a free shuttle (available 24 hours). The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Restaurant , which serves breakfast, lunch, and dinner. Fellow travelers love the overall value and beach location.

Languages

Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 16
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Offsite parking within 656 ft (EUR 21 per day); reservations required

Transfers

  • Free airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Beach nearby
  • Golfing nearby
  • Water skiing nearby

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Dutch
  • English
  • French
  • German

Room amenities

Be entertained

  • 35-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant - This restaurant serves breakfast, lunch, and dinner.
Bar - Onsite bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of EUR 22 for adults and EUR 22 for children (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 16.0 per night

Parking

  • Parking is available nearby and costs EUR 21 per day (656 ft away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

Also known as

Ramada Hotel Ostend
Ramada Ostend
Ostende Ramada
Hotel Mercure Oostende
Mercure Oostende
Ramada Ostende
Hotel Mercure Oostende Opening January 2016
Hotel Mercure Oostende Hotel
Mercure Oostende Opening January 2016
Mercure Opening January 2016
Hotel Mercure Oostende Ostend
Hotel Mercure Oostende Hotel Ostend

Frequently asked questions

Overall score and ratings

7.8

Good

8.0/10

Cleanliness

8.1/10

Staff & service

7.8/10

Amenities

7.7/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Ineke, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay in Hotel Mercure Oostende
Minor point is the noisy street next to the room, for the rest we've been extremely happy to enjoy our stay.
Tom, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good small modern double rooms. That are well finished. Nice small bar. No chef on an evening breakfast is best sticking to continental. I’d stay again m. Parking is under ground 25 euros in public park.
Chris, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable room and air conditioning. Easy walk to the beach and boardwalk areas.
Robin, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Good location with helpful staff. Parking at the hotel with 15 spots was fully booked, so we had to use the nearby parking under the casino, which was 25 euro/day.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vriendelijke ontvangst. Perfect ontbijt Goede ligging
Marcv, 2-night romance trip
Verified Expedia guest review

4/10 Fair

A reasonable city centre hotel but overshadowed by the extremely small rooms especially as we paid to upgrade to a Privelege room.
Brian, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Jeanne, 1-night trip
Verified Hotels.com guest review