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Soprom Hotel & Suites

Photo gallery for Soprom Hotel & Suites

Exterior
Outdoor pool
In-room safe, desk, soundproofing, free WiFi
In-room safe, desk, soundproofing, free WiFi
Executive Room | In-room safe, desk, soundproofing, free WiFi

Overview of Soprom Hotel & Suites

Soprom Hotel & Suites

3.5 star property
3.5-star hotel in Onitsha with 3 bars/lounges and spa

4 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
Map
No. 1Ogbatuluenyi Drive, Federal Housing Gate 3-3, Onitsha, Anambra, 430231
Main amenities
  • Daily housekeeping
  • Restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • 24-hour room service
  • Conference centre
  • Airport shuttle
  • Coffee/tea in a common area
  • Air conditioning
  • Meeting room
  • Limited hour front desk
For families
  • Private bathroom
  • Daily housekeeping
  • Flat-screen TV
  • Outdoor swimming pools
  • Soundproofed rooms
  • Free toiletries

Room options

About this area

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • Five Star Restaurant - 4 min drive
  • Chinemeze Restaurant - 7 min drive
  • Mums Choice - 7 min drive
  • Madam Gbowa Restaurant Obosi - 8 min drive
  • Mmasinachi Joint - 14 min drive

About this property

Soprom Hotel & Suites

Soprom Hotel & Suites offers an airport shuttle (available 24 hours) for NGN 20000 per vehicle one-way. Guests can visit the spa to indulge in deep-tissue massages, reflexology or manicures and pedicures, and Soprom serves breakfast, lunch and dinner.

Languages

English

At a glance

Hotel size

  • 51 rooms

Arriving/Leaving

  • Check-in time ends at anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 12:30 PM - noon
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • 3 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Meeting room
  • Conference centre

Services

  • Front desk (limited hours)

Facilities

  • An outdoor pool
  • Full-service spa

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Dining

Soprom – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of NGN 20000 per vehicle (one-way)

Children & extra beds

  • Airport shuttle service for children costs NGN 20000 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM
  • Children under 10 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.

This property accepts credit cards.

Also known as

Soprom Hotel Onitsha
Soprom Hotel & Suites Hotel
Soprom Hotel & Suites Onitsha
Soprom Hotel & Suites Hotel Onitsha
Soprom Hotel
Soprom Onitsha
Soprom
Hotel Soprom Hotel & Suites Onitsha
Onitsha Soprom Hotel & Suites Hotel
Hotel Soprom Hotel & Suites
Soprom Hotel & Suites Onitsha

Frequently asked questions

Does Soprom Hotel & Suites offer free cancellation for a full refund?
Yes, Soprom Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Soprom Hotel & Suites?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 6:00 PM.
Are pets allowed at Soprom Hotel & Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Soprom Hotel & Suites?
Yes, there's free valet parking.
Is an airport shuttle service offered by Soprom Hotel & Suites?
Yes, an airport shuttle is available. The charge is NGN 20000 per vehicle one-way.
What are the check-in and check-out times at Soprom Hotel & Suites?
You can check in until anytime. Check-out time is noon.
What is there to do at Soprom Hotel & Suites and nearby?
Soprom Hotel & Suites has 3 bars and a spa, as well as an outdoor pool.
Are there restaurants at or near Soprom Hotel & Suites?
Yes, there's an on-site restaurant, Soprom. Nearby restaurants include Five Star Restaurant (2.2 mi), Chinemeze Restaurant (3.6 mi) and Mums Choice (3.8 mi).

Overall score and ratings

5.0

4.0/10

Cleanliness

3.3/10

Staff & service

4.7/10

Property conditions & facilities

2/10 Poor

WE WERE SCAMMED
DO NOT BOOK AT THIS HOTEL. The hotel refused to honor our hotels.com reservation upon arrival. We were told there were no rooms for us a result. Eventually we were able to argue enough to get a room for two of the three nights we had originally booked. The original rate was not honored and we were charged 3 times the original rate. We were kicked out on the third day and told they had no other way of helping us. Not only that, but there were so many issues with the room itself that they did give us. It looked like it hadn’t been cleaned in weeks. It was filthy dirty. The water stopped working one evening. The hairdryer didn’t work. The wifi didn’t work. There were no towels in the room when we arrived. The bed was hard as a rock. Every single person that worked there was supremely rude and unhelpful. Someone else we were staying with was given a room. In the middle of the night he was called three times and told to vacate his room and he would be given his money back because they needed the room for someone else. It was the worst experience we have ever had in our entire lives.
Michael, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Do not stay!!! Hotel does not honor hotels.com
PLEASE DO NOT BOOK THIS HOTEL! The hotel refused to honor our stay and they claim they have never honored a hotels.com booking. We are in the whole $300 now and hotels.com is not sure if they will be able to provide us a refund! This is a scam, and all prospective guests need to be aware that this hotel and hotels.com will take your money, and not provide you a room to stay, not to mention, this is in a small eastern town in NIGERIA of all places, not London or New York.
Kelvin, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Good but can be the best
It’s a beautiful hotel. I was surprise to find a place like that in onitsha. They need work of their maintenance (the toilet seat was Broken) The service also need to improve. I feel like the staff will be very good if they get more training. They noise level on weekend end is very high till late. They need to work on that. Overall I and my wife are happy with our stay at SOPROM
Frank, 2-night romance trip
Verified Hotels.com guest review