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The Oriental Jade Hotel

Luxury hotel with outdoor pool, near Hoan Kiem Lake

  • Free WiFi
From
NZ$69

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  • The Oriental Jade Hotel
  • The Oriental Jade Hotel
  • Rooftop Pool
  • Poolside Bar
  • The Oriental Jade Hotel
The Oriental Jade Hotel. Image 1 of 101.
1 / 101The Oriental Jade Hotel
No. 92-94 Hang Trong Str., Hanoi, 10000, Hanoi, Vietnam
9.6.Exceptional.
  • Staff is very hospitable and responsive to your needs.

    Dec 30, 2020

  • Clean open space in front of hotel and big road made it very easy for getting dropped off…

    Dec 25, 2020

See all 467 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe
  • Free WiFi
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 120 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Connecting/adjoining rooms available
  • Television
  • Free toiletries
  • Hydromassage showerhead
  • Terrace
  • Daily housekeeping

What’s around

  • In Hoan Kiem
  • Hoan Kiem Lake - 3 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • Hanoi Old City Gate - 13 min walk
  • Hanoi Opera House - 13 min walk
  • Ho Chi Minh Mausoleum - 27 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Oriental Pearl Twin
  • Oriental Emerald
  • Sapphire Old Quarter View
  • Diamond Church View
  • Ruby City View
  • Gem Suite Lake View
  • Oriental Jade Terrace City View
  • O'Presidential Suite Lake View
  • Pearl Connecting
  • Emerald Connecting
  • Oriental Emerald Twin
  • Sapphire Twin Old Quarter View

What’s around

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 3 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • Hanoi Old City Gate - 13 min walk
  • Hanoi Opera House - 13 min walk
  • Ho Chi Minh Mausoleum - 27 min walk
  • St. Joseph's Cathedral - 4 min walk
  • Dong Xuan Market - 15 min walk
  • Temple of Literature - 24 min walk
  • Vietnam National Convention Center - 5.7 mi / 9.2 km
  • My Dinh National Stadium - 8.5 mi / 13.8 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 42 min drive
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Railway Station - 19 min walk
  • Hanoi Van Dien Station - 10 min drive
  • Airport shuttle (surcharge)
map
See on map
No. 92-94 Hang Trong Str., Hanoi, 10000, Hanoi, Vietnam

At a glance

Hotel size

  • This hotel has 120 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Fitness facilities
  • Spa services on site

Working away

  • Business center
  • Number of meeting rooms - 2

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Terrace

Languages Spoken

  • English
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Thai massages, body scrubs, and body treatments.

Small print

Also known as

  • Oriental Jade Hotel Hanoi
  • The Oriental Jade Hotel Hotel
  • The Oriental Jade Hotel Hanoi
  • The Oriental Jade Hotel Hotel Hanoi
  • Oriental Jade Hotel
  • Oriental Jade Hanoi
  • Hotel The Oriental Jade Hotel Hanoi
  • Hanoi The Oriental Jade Hotel Hotel
  • Hotel The Oriental Jade Hotel
  • The Oriental Jade Hotel Hanoi
  • Oriental Jade

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for VND 928000.0 per night

Buffet breakfast is offered for an extra charge of VND 675700 per person (approximately)

Airport shuttle service is offered for an extra charge of VND 580000 per vehicle (one-way)

Policies

State tax ID - 0106639879

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Oriental Jade Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at The Oriental Jade Hotel.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Banh-mee (3-min walk), Noodle & Roll (3-min walk), and Rue Lamblot (4-min walk).
  • Yes, an airport shuttle is available. The charge is VND 580000 per vehicle one-way.
  • The Oriental Jade Hotel has an outdoor pool and a fitness center, as well as spa services.
9.6.Exceptional.
  • 10.0.Exceptional

    Fantastic little hotel

    Great location and great service!

    1 night trip, Dec 23, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    wonderful hotel + location

    great location. great room. everything in walking distance. Disappointed with the leak in the shower, no bar or room service (covid-19, not the hotels fault), and the fridge seemed to be broken. Lobby was great help and gave great support. I would stay here again as we had a splendid time regardless.

    Minh, 4 night family trip, Dec 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I liked everything but most of all the staff. Please add a bit more to your review. (Minimum 50 characters)

    George, 8 night business trip, Nov 12, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The hotel's location is excellent, right in the center of Old Quarter, within walking distance to the lake, church and great food. We stayed at Sapphire Old Quarter view with a big window (which was great). The hotel just recently opened after Covid so full services (e.g.: spa) are not fully resumed yet. The towel's quality is not very good (given 5 star property). We were not given any VIP perks which were very disappointing, but understandable because all staffs are new as shared by the manager. Staff are very attentive and always seek for feedback which we appreciated. It's still a valuable choice among other property in old quarter (if VIP access is improved)

    IvyNguyen, 2 night trip with friends, Oct 29, 2020

    Verified Expedia guest review

  • 8.0.Very good

    We stayed for 2 nights for a weekend food-tour with friends. Prime location in old-quarter area, walking distance to EVERYTHING! Beautiful lobby, modern & spacious room (I stayed in Sapphire Room Old Quarter View with a huge window). It’d be nice to have a pillow choice in the future as both of our rooms did not like it (we had a neck pain after the first night). We chose this hotel due to its amazing location & also as an Expedia VIP Access Hotel. However, there wasn’t any VIP recognition for our bookings. We understood that due to the pandemic, services such as spa, F&B had to be closed, but simple thing such as Premium VIP booking recognition or free room upgrade weren’t also provided. That was pretty disappointing, perhaps they did not remember of being an Expedia VIP Access hotel at all? Positive: Front Office Agents were very attentive and responsive, often checked in with us for feedback. Personally I might consider other Expedia VIP Access hotel for future stay.

    LienNg, 2 night trip with friends, Oct 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It was amazing. Staff was very kind.. everything is awesome

    5 night trip, Oct 25, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Comfortable 1 Night Stay

    Room was comfortable and met my needs. I had a Sapphire room with courtyard view, looked over the tops of houses in the area, very common view in Vietnam. Bed was very comfortable. The weather and temperature in Hanoi in October is very comfortable and cool at night. Great for sleeping.

    Allan, 1 night trip with friends, Oct 20, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice and good location

    Very good location, recommended

    Chung Pong, 2 night trip with friends, Oct 14, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Refund refusal

    Informed them I could not stay due to the Corbin’s virus and refused to issue me a refund months before I was due to stay there.

    Hayden Simmons, 2 night trip with friends, Jun 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Well situated for access to nightlife but quiet enough for a bit of peace.

    William, 3 night trip, Mar 13, 2020

    Verified Hotels.com guest review

See all 467 reviews