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All properties in Neu-Isenburg, Hessen, Germany

Kempinski Hotel Frankfurt Gravenbruch

Lakefront hotel in Neu-Isenburg with 4 restaurants and spa

  • Free WiFi
From
NZ$346

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8.8.Fabulous.
  • Beautiful hotel, grounds and facilities exceptional , friendly staff and good service

    Aug 13, 2020

  • Everything was fine except the breakfast. Irrespective of the price (that is 50% higher…

    Nov 22, 2019

See all 161 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
  • Free WiFi
  • Parking available
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 225 guestrooms
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available

What’s around

  • Maintower - 6.9 mi / 11.1 km
  • Romerberg - 7 mi / 11.2 km
  • Schirn Art Museum - 7.1 mi / 11.4 km
  • Staedel Museum - 9.9 mi / 15.9 km
  • Benediktinerabtei Seligenstadt - 16.5 mi / 26.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room
  • Deluxe Room (Grand)
  • Junior Suite (Deluxe)
  • Presidential Suite
  • Executive Suite

Location

  • Maintower - 6.9 mi / 11.1 km
  • Romerberg - 7 mi / 11.2 km
  • Schirn Art Museum - 7.1 mi / 11.4 km

What’s around

Landmarks

  • Maintower - 6.9 mi / 11.1 km
  • Romerberg - 7 mi / 11.2 km
  • Schirn Art Museum - 7.1 mi / 11.4 km
  • Staedel Museum - 9.9 mi / 15.9 km
  • Benediktinerabtei Seligenstadt - 16.5 mi / 26.6 km

Getting around

  • Frankfurt Airport (FRA) - 15 min drive
  • Mainz (QFZ-Mainz Finthen) - 34 min drive
  • Offenbach (Main) Central Station - 8 min drive
  • Neu Isenburg Station - 8 min drive
  • Dreieich-Dreieichenhain Station - 8 min drive

At a glance

Hotel size

  • This hotel has 225 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time noon-10:30 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 12 per night; includes in/out privileges)
  • Onsite valet parking (EUR 12 per night)
  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Continental breakfast daily (surcharge)
  • 4 restaurants
  • Restaurant
  • Bar/lounge

Things to do

  • Indoor pool
  • Outdoor pool
  • Full-service spa
  • Steam room
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Golfing nearby
  • Mountain biking nearby
  • Pool sun loungers
  • Sauna

Working away

  • 24-hour business center
  • Number of meeting rooms - 18
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways

Languages Spoken

  • English
  • French
  • German

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 80-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Country Club & Spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Dining

Restaurant Levante - This restaurant specializes in Middle Eastern cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Restaurant EssTisch - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.

Restaurant Torschaenke - This restaurant specializes in German cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

NIU | Asian Steakhouse - Overlooking the garden, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Lobby Bar K-Lounge - This lobby lounge specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.

Small print

Also known as

  • Gravenbruch Frankfurt
  • Kempinski Hotel Frankfurt Gravenbruch Hotel Neu-Isenburg
  • Gravenbruch Hotel
  • Hotel Gravenbruch
  • Hotel Gravenbruch Frankfurt
  • Kempinski Hotel Frankfurt Gravenbruch Neu-Isenburg
  • Kempinski Frankfurt Gravenbruch Neu-Isenburg
  • Kempinski Hotel Frankfurt Gravenbruch Hotel
  • Kempinski Frankfurt Gravenbruch
  • Kempinski Hotel Frankfurt Gravenbruch Neu-Isenburg

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs EUR 12 per night with in/out privileges

Valet parking costs EUR 12 per night

Rollaway beds are available for EUR 50.0 per day

Continental breakfast is offered for an extra charge of EUR 35 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per pet, per night

Service animals exempt from fees

Policies

Children under 16 years old are allowed in the pool only from 11 AM - 8 PM June to September and from 11 AM - 5 PM October to May and must be accompanied by a parent.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 8:00 AM to 6:00 PM.

Children under 14 years old are not allowed in the spa without adult supervision.

This property uses a grey water recycling system and eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Kempinski Hotel Frankfurt Gravenbruch does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 12 per night. Valet parking costs EUR 12 per night.
  • Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 8:00 AM to 6:00 PM.
  • Yes, pets are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from noon - 10:30 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there are 4 onsite restaurants, featuring alfresco dining, Middle Eastern cuisine, and garden views. Nearby restaurants include Einfach Lecker... (2.2 mi), Joe’s Burgers (2.2 mi), and Mengesha Piazza (2.3 mi).
  • Have fun during the warmer months with activities such as hiking. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Kempinski Hotel Frankfurt Gravenbruch also has a 24-hour health club and a sauna, as well as a picnic area and a garden.
8.8.Fabulous.
  • 2.0.Poor

    Showers didn't work. Asked for double room, given twin. Internet is extra charge 15 euros or 30 euros. 3 rooms over 2 days Engineer in the third room, fixed the issue with shower. Problem is design of buttons for controls, they stick and need to be cleaned by engineer. Ive stayed in many of the five star hotels in Frankfurt and this is the worst. Will not be back.

    2 night business trip, Oct 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay!

    A bit far from the city center but other than that it's perfect, especially for the business trip.

    1 night business trip, Oct 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel, room, restaurant and service were all excellent!

    1 night trip with friends, Oct 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Superb 9.7%

    We had excellent experience. The entire staff were amazing and serviceable. We will definitely visit again.

    Charles, 5 night romance trip, Sep 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I had not been here for seven years, and was delighted to find the property even more wonderful than before. Recent renovations and superb staff made this again my favourite spot to stay near Frankfurt. Highly recommended.

    Mike, 1 night romance trip, Sep 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful hotel with lovely lake and gardens. Excellent dining and great service.

    Kerstin, 2 night family trip, Sep 5, 2019

    Verified Expedia guest review

  • 6.0.Good

    Meh

    Feels like a factory. Very huge property. Nice amenities, but the hotel is dated in style. Staff is accommodating but not the warmest

    Nolan, 1 night trip, Aug 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A really excellent hotel. Wonderful outdoor pool and outstanding restaurants. A fabulous few days relaxing and enjoying the local area.

    4 night family trip, Aug 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful setting, elegant, no flaws other than the fact that not one of the in-house restaurants had room for a family of 7 at 10:00 p.m. on a Thursday night (despite being assured at check-in that getting a table would be no problem at all). This was very annoying.

    Craig, 1 night family trip, Aug 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything wonderfull. Great staff. Incredible breakfast.

    1 night romance trip, Jun 24, 2019

    Verified Expedia guest review

See all 161 reviews