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Hotel Mirage, Sure Hotel Collection by Best Western

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Exterior
Deluxe Room, 1 Single Bed | Premium bedding, down duvets, minibar, in-room safe
Deluxe Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe
Standard Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Overview of Hotel Mirage, Sure Hotel Collection by Best Western

Hotel Mirage, Sure Hotel Collection by Best Western

4.0 star property
4-star hotel with restaurant, connected to the convention centre, near Milan Convention Centre

8.8/10 Fabulous

623 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Viale Certosa, 104/106, Milan, MI, 20156
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Conference centre
  • Business centre
  • Area shuttle
  • 24-hour front desk
  • Car hire on site
  • Library
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Certosa
  • San Siro Stadium - 45 min walk
  • Milan Convention Centre - 8 min drive
  • Castello Sforzesco - 6 min drive
  • Santa Maria delle Grazie - 6 min drive
  • Pinacoteca di Brera - 7 min drive
  • Teatro alla Scala - 7 min drive
  • Galleria Vittorio Emanuele II - 20 min drive
  • Cathedral of Milan - 20 min drive
  • Piazza del Duomo - 21 min drive
  • Corso Buenos Aires - 20 min drive

Getting around

  • Linate Airport (LIN) - 28 min drive
  • Malpensa International Airport (MXP) - 31 min drive
  • Bergamo Orio al Serio Airport (BGY) - 38 min drive
  • Milan Villapizzone Station - 17 min walk
  • Milan Bovisa Station - 27 min walk
  • Milan Domodossola Station - 29 min walk
  • Milan Certosa Station - 23 min walk
  • Portello Station - 23 min walk
  • QT8 Station - 25 min walk
  • Area shuttle (surcharge)

Restaurants

  • Garage Italia Milano - 3 min walk
  • Il Barone - 3 min walk
  • Ristorante L'Oasi - 4 min walk
  • Sumi - 5 min walk
  • Himalaya - 5 min walk

About this property

Hotel Mirage, Sure Hotel Collection by Best Western

At Hotel Mirage, Sure Hotel Collection by Best Western, you'll be 2.3 mi (3.7 km) from San Siro Stadium and 3.6 mi (5.8 km) from Cathedral of Milan. Guests can visit the fitness centre for a workout or grab a bite to eat at INCONTRO, which serves Italian cuisine and is open for dinner. Other highlights at this upmarket hotel include a bar/lounge and a snack bar/deli. The helpful staff and family-friendly amenities get great marks from fellow travellers.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 2 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 86 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 2 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets stay for free (1 per room, up to 22 lbs)
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site parking only available on request
  • Secured covered on-site self-parking (EUR 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • On-site garage

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • Business centre
  • Computer station
  • Conference centre (194 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1991
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Fitness centre
  • Shopping centre on site

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Close-captioned TV
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch Smart TV
  • Premium satellite channels
  • First-run films

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Dining

INCONTRO – This restaurant specialises in Italian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 12 for adults and EUR 12 for children (approximately)
  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between 7 January and 23 January.

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Covered self-parking costs EUR 20 per night with in/out privileges
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 2 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) and We Care Clean (Best Western) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Best Western Hotel Mirage Milan
Best Western Mirage
Best Western Mirage Milan
Milan Mirage Hotel
Mirage, Sure Collection By
Hotel Mirage Sure Hotel Collection by Best Western
Hotel Mirage, Sure Hotel Collection by Best Western Hotel
Hotel Mirage, Sure Hotel Collection by Best Western Milan
Hotel Mirage, Sure Hotel Collection by Best Western Hotel Milan

Frequently asked questions

Is Hotel Mirage, Sure Hotel Collection by Best Western currently open?
The property is closed between 7 January and 23 January.
How much does it cost to stay at Hotel Mirage, Sure Hotel Collection by Best Western?
As of 6 December 2022, prices found for a 1-night stay for 2 adults at Hotel Mirage, Sure Hotel Collection by Best Western on 11 December 2022 start from NZ$181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Mirage, Sure Hotel Collection by Best Western offer free cancellation for a full refund?
Yes, Hotel Mirage, Sure Hotel Collection by Best Western does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Mirage, Sure Hotel Collection by Best Western?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Mirage, Sure Hotel Collection by Best Western?
Yes, pets stay for free, with a limit of 1 per room and maximum weight of 22 lbs per pet. Food and water bowls are available.
Is parking offered on site at Hotel Mirage, Sure Hotel Collection by Best Western?
Yes. Self-parking costs EUR 20 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Hotel Mirage, Sure Hotel Collection by Best Western?
You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Mirage, Sure Hotel Collection by Best Western and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel Mirage, Sure Hotel Collection by Best Western?
Yes, INCONTRO offers Italian cuisine. Nearby restaurants include Il Barone (3-min walk), Ristorante L'Oasi (4-min walk) and Sumi (5-min walk).
What's the area around Hotel Mirage, Sure Hotel Collection by Best Western like?
Hotel Mirage, Sure Hotel Collection by Best Western is in Certosa, a short 19-minute walk from Istituto Clinico Sant'Ambrogio.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.1/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Very good

Nice stay
Friendly staff and clean room. I was there for a couple of nights for the Milan chelsea game, and had a good experience of the hotel overall
Lewis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vahid, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Mirage Milan
Great stay, friendly and helpful staff, a little dated in places. Breakfast was ok but would have liked more hot options.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay! Out of city center
Great help at the front desk! Answered all our questions. Room was cleaned every day and new towels given. Really great experience!
Samantha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I loved the breakfast Buffett and the lady working at the Buffett was wonderful. So Pleasant and friendly
Dawn, 3-night family trip
Verified Expedia guest review

6/10 Good

Cleanliness and Staff are Great, the only thing to concern is, the room was not as big as we had thought, the beds were too hard, so it's hard to sleep, no extra pillows(they might charge extra), and had we to pay for the kettle each day. I have been to other "Best Western Hotels" that served better, but this was ok i guess.
Jan Michael, 4-night family trip
Verified Expedia guest review

8/10 Very good

Un po’ caro per quello che offre ma ok
Albergo pieno quindi non è stato possibile late checkout come mi serviva
Pablo, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Very good is far away from the center
Fernando, 4-night romance trip
Verified Expedia guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel
I really liked this hotel, the rooms were great, they had a good breakfast and tram stop was across the road. I didn't like the fact that there was no tea coffee making facilities, you could hire a kettle for 10 Euro. We asked for a late check out of 4 hours and we were charged 60 Euros which is basically a nightly rate, I thought that was a rip off. The hotel is out of the main centre but still in a nice area and the tram takes you straight to the centre.
Janine, 2-night family trip
Verified Hotels.com guest review