Overlooking the scenic Porta dei Greci, NH Palermo offers a tranquil retreat. Indulge in Mediterranean cuisine at I Paladini with pool views, unwind on the seasonal outdoor pool's sun loungers or explore the beautiful garden.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Pet-friendly
Free Wi-Fi
Restaurant
Connecting rooms available
Air-conditioning
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Outdoor pool
Breakfast available
Seasonal outdoor pool
Room service
Business centre
13 meeting rooms
Terrace
24-hour front desk
Air conditioning
Garden
Feel at home (6)
Connecting/adjoining rooms available
Garden
Terrace
Daily housekeeping
Laundry facilities
Lift
The current price is NZ$353
NZ$353
includes taxes & fees
16 Jun - 17 Jun
Why we love this property
Flavourful local dining
Mediterranean dishes shine at the restaurant with pool views. The bar beckons nearby. A vegetarian option adds flair to the locally-sourced buffet breakfast.
Dive in style
Pool loungers surround the inviting outdoor pool at this hotel. Savour delicious meals at the on-site restaurant while enjoying scenic pool views.
Soothing sanctuary
Deep soaking bathtubs and rainfall showerheads transform each room into a private spa. Minibars await for an evening toast to relaxation.
Palermo Palazzo Reale-Orleans Station - 29 min walk
Restaurants
Cioccolateria Lorenzo - 7 min walk
Bar Vabres - 9 min walk
Bar Touring - 3 min walk
Graziano al mare - 6 min walk
Osteria Alivàru Da Carlo Napoli - 6 min walk
About this property
NH Palermo
NH Palermo offers a fantastic location, putting you a short five-minute walk from Villa Giulia and Porta dei Greci. Guests looking for a bite to eat can visit I Paladini, which serves Mediterranean cuisine and offers pool views. Other highlights include an outdoor pool, a bar/lounge and a seasonal outdoor pool. Fellow travellers say great things about the helpful staff.
At a glance
DONE
Hotel size
226 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cots (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 25 kg per pet)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Off-site parking within 66 ft (EUR 20 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Working away
Business centre
13 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
At least 80% of food locally sourced
Vegetarian dining options
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Room amenities
Be entertained
LED television
Home comfort
Air conditioning
Minibar
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Deep-soaking bath
Shower/bath combination
Rainfall shower heads
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
I Paladini – Overlooking the pool, this restaurant specialises in Mediterranean cuisine.
Awards and affiliations
Eco-certified property
This property participates in Bioscore Sustainability – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 14 to 20 per person
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 1 October to 2 June:
Swimming pool
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per night
Parking
Parking is available nearby and costs EUR 20 per day (66 ft away)
Pool, spa, & gym (if applicable)
The seasonal pool is open from June to September
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The property's Junior Suites are accessible by stairs only.
Property Registration Number IT082053A1O6YV28SS
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hotel NH Palermo
Palermo NH
Jolly Hotel Palermo
Nh Palermo Hotel Palermo
NH Palermo Sicily
Palermo Jolly Hotel
NH Palermo Hotel
NH Palermo Palermo
NH Palermo Hotel Palermo
Frequently asked questions
Does NH Palermo offer free cancellation for a full refund?
Yes, NH Palermo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at NH Palermo?
Yes, there's an outdoor pool.
Are pets allowed at NH Palermo?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 25 kg per pet. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at NH Palermo?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at NH Palermo and nearby?
NH Palermo has an outdoor pool and a garden.
Are there restaurants at or near NH Palermo?
Yes, I Paladini offers Mediterranean cuisine and pool views.
Does NH Palermo have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around NH Palermo like?
NH Palermo is in Palermo Historical Center, a short 12-minute walk from Via Roma and 16 minutes' walk from Ballaro Market.
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Reviews
NH Palermo Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.2
Location
8.2
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as good, great, or superb by multiple guests. (10 reviews)
The pool area was a lovely bonus with many reviewers praising its beauty and welcoming atmosphere. (14 reviews)
On-street parking was readily available and easily accessible right in front of the property. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
View
Breakfast
Food
Drinks
Pool
Lobby
Cities
Reviews
Verified
8/10 Very good
24 December 2025
Comfortable room. Nice view.
John
John, 3-night trip
Verified
10/10 Exceptional
28 May 2025
Great location, close to city center,
Rajiv
Rajiv, 2-night trip
Verified
10/10 Exceptional
13 July 2025
We had a great stay! The hotel was centrally located and within easy walking distance to lots of restaurants and shops. The staff was friendly, and everything was very clean and well maintained. The kids especially loved the pool, which was a fun bonus. Would definitely stay here again!
Lindsey
Lindsey, 2-night trip
Verified
10/10 Exceptional
26 March 2025
A fantastic base for any trip to Palermo,friendly staff and walking distance to attractions
Steve
Steve, 2-night trip
Verified
8/10 Very good
23 September 2025
The hotel is situated on the promenade in Palermo. The hotel provided the usual facilities in the rooms - our room had a view of the promenade - there are plenty of different Italian restaurants in the locality - you’re spoilt for choice. The staff at the hotel are helpful (particularly the Reception Staff). The swimming pool area is well maintained and staffed.
We thoroughly enjoyed our stay.
Richard
Richard, 4-night trip
Verified
10/10 Exceptional
25 June 2025
Very helpful staff. Great location. On the water. Perfect time! Breakfast buffet was great.
Franklin
Franklin, 3-night trip
Verified
10/10 Exceptional
12 March 2024
Amazing location and staff
Mario
Mario, 7-night trip
Verified
10/10 Exceptional
27 July 2024
Nice location and facilities
Maria
Maria, 1-night trip
Verified
10/10 Exceptional
21 July 2025
very close to the centre.Lovely pool
simon
simon, 6-night trip
Verified
10/10 Exceptional
1 May 2024
The hotel is nice and convenience, the staff is great at front desk, bar, house keeping and breakfast room.
olga
olga, 1-night trip
Verified
10/10 Exceptional
9 June 2025
Lovely clean h
Francesca
Francesca, 1-night trip
Verified
8/10 Very good
29 October 2024
Excellent breakfast and good rooms. Service was ok. Overall a good hotel and well kept.
Simon
Simon, 8-night trip
Verified
10/10 Exceptional
23 November 2023
Great location walkable to many restaurants
Michael
Michael, 8-night trip
Verified
10/10 Exceptional
9 October 2024
Excellent stay. Very curious, pleasant and professional staff.
Sany
Sany, 2-night trip
Verified
10/10 Exceptional
9 July 2024
Very friendly atmosphere.
Stephen
Stephen, 1-night trip
Verified
8/10 Very good
24 June 2024
Good location and nice hotel. Location was also convenient. Helpful and polite staff.
Panagiotis
Panagiotis, 2-night trip
Verified
10/10 Exceptional
4 August 2024
Great hotel and Great location
Pros: perfect location
Spacious and clean room (standard room)
Friendly staff, especially Leo in the restaurant was so welcoming and helpful
We are really pleased with this hotel and would absolutely recommend it and return!
Linda
Linda, 3-night trip
Verified
8/10 Very good
25 July 2025
We loved the Pool
The room was nice, the beds were comfy, however the shower was weak and toilets not very clean
Swimming pool was very nice but not very clean, the loungers flip sometimes and toilets have no rubbish bins
Sam
Sam, 7-night trip
Verified
8/10 Very good
15 April 2025
At the foot of the Etna. A gorgeous view.
With a feeling of home.
Leonie
Leonie, 2-night trip
Verified
6/10 Good
9 April 2025
Comfortable and pleasant, but nothing exceptional. Staff was friendly and helpful. Pretty much a standard business hotel.
Roger
Roger, 2-night trip
Verified
8/10 Very good
11 July 2024
Close walk to many dining options. Good breakfast options.
Brian
Brian, 2-night trip
Verified
10/10 Exceptional
15 July 2025
Great pool near the port
We had two nights here to complete our Sicily holiday. The hotel is expensive but it is summer. The room was spacious but the shower needs a good scrub. The pool was perfect for the hot days but railings and posts need some direct maintenance which is a feature of Sicily but should not be at this price. Location is good as it is not far to walk to the busy old town. Restaurant was very enjoyable.
J
J, 2-night trip
Verified
10/10 Exceptional
4 January 2024
Excellent stay
Everything was well done. Service and room were excellent.
Vincent
Vincent, 1-night trip
Verified
6/10 Good
14 September 2025
Needed extra towels asked several times. Seemed short staff but they were pleasant wish they offered free waters as other tours do
No chairs on our balcony others did