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Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.9/10

Staff & service

7.7/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Trey, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was absolutely wonderful. Do wish parking options were better but in the city it is to be expected. Overall fabulous time and loved all of the staff.
Lindsey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elise, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay at Pelham
Really liked this hotel. Location is great, room was really nice and comfortable and the staff was very nice and friendly.
Juan, 3-night trip
Verified Hotels.com guest review

6/10 Good

Unfriendly check-in, small hotel room
Our service at check-in was less than friendly to say the least. The representative who checked us in seemed bothered, was not engaging or talkative at all, answered our questions in a very curt manner, did not smile one time, and overall made us uncomfortable and not feel welcomed. Other front desk agents throughout our stay were friendly, engaging, and talkative. They answered our questions and provided local recommendations. However, the attitude, body language, and rude unfriendly tone of the first individual left a really sour taste for us overall. The room we had was very small; constantly bumping in to each other. The bathroom had no counter space. The shower does not have a door, and the showerhead was installed in the space where there is an opening in the glass & no door... so all our belongings that we placed on the cart (the only counter/shelf space available) got soaking wet with every shower. The floor was soaking wet after every shower. Completely unenjoyable when trying to get ready in the bathroom after the shower. The hotel décor and aesthetic was really cute, loved that part. And it is in a decent location; you can easily walk to the French Quarter.
Akinsanmi, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Hang, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Charge for amenities, WIfi only. Lol
I have booked the hotel based on the pictures but the pics where not just on the actual appearances of the hotel. Once again if you’re thinking you’re getting a deal stay away from this, amenities 0 however they charge for those, when I asked the front desk about it them she laughed and just mentioned WI FI. My room had a bed size that it described in the booking however there was no windows. Zero.
Carlos, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Elton, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

great experience wonderful staff will stay there next time I am in New Orleans
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Brandi, 1-night family trip
Verified Hotels.com guest review