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1 room, 2 adults

Grosvenor Hotel Adelaide

3.5-star3.5 stars
125 North Terrace, Adelaide, SA, 5000, Australia

Romantic hotel, steps from Adelaide Convention Centre
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Great happy hour in bar. Friendly staff. Excellent location. Reasonable car parking.…Jan 27, 2020
  • Great hotel in fantastic location. Very friendly helpful staff. Only issue breakfast is…Apr 22, 2021

Grosvenor Hotel Adelaide

from NZ$82
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 Queen Bed
  • Superior Room, 2 Queen Beds
  • Superior Room, 2 Twin Beds
  • Superior Room, 1 Queen Bed
  • Executive Room, 1 Queen Bed
  • Suite, 1 King Bed

What’s around Grosvenor Hotel Adelaide

Landmarks

  • In Adelaide Central Business District
  • Rundle Mall - 8 min walk
  • Adelaide Oval - 10 min walk
  • Adelaide Convention Centre - 3 min walk
  • University of Adelaide - 13 min walk
  • Royal Adelaide Hospital - 14 min walk
  • Adelaide Central Market - 14 min walk
  • Adelaide Zoo - 19 min walk

Getting around

  • Adelaide, SA Airport (ADL) - 16 min drive
  • Adelaide Station - 2 min walk
  • Pirie Street Tram Station - 8 min walk
  • Adelaide Mile End Station - 25 min walk

At a glance

Key facts

Hotel size

  • This hotel has 181 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Secured covered onsite self parking (AUD 20.00 per night)

  • Wheelchair-accessible parking on site

  • Offsite parking nearby (AUD 20.00 per day)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
Things to do
  • Golfing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • Hebrew
  • Hindi
  • Korean
  • Thai
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Grosvenor Hotel Adelaide’s small print

Also known as

  • Hotel Mercure Grosvenor
  • Grosvenor Hotel Adelaide Hotel
  • Mercure Grosvenor Hotel Adelaide
  • Grosvenor Hotel Adelaide Adelaide
  • Grosvenor Hotel Adelaide Hotel Adelaide
  • Mercure Grosvenor
  • Mercure Grosvenor Adelaide
  • Mercure Grosvenor Hotel
  • Mercure Grosvenor Hotel Adelaide
  • Accor Grosvenor Hotel
  •  Mercure Grosvenor Hotel Adelaide

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Optional extras

Credit card charges are subject to an extra charge of 1.3 percent

Covered self parking costs AUD 20.00 per night

Parking is available nearby and costs AUD 20.00 per day

Rollaway beds are available for AUD 35.00 per night

Continental breakfast is offered for an extra charge of AUD 15 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grosvenor Hotel Adelaide

  • Does Grosvenor Hotel Adelaide offer free cancellation for a full refund?
    Yes, Grosvenor Hotel Adelaide does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Grosvenor Hotel Adelaide?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Grosvenor Hotel Adelaide?
    Yes. Self parking costs AUD 20.00 per night.
  • Are pets allowed at Grosvenor Hotel Adelaide?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Grosvenor Hotel Adelaide?
    You can check in from 2 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Grosvenor Hotel Adelaide?
    Yes. Nearby restaurants include Cafe Bang Bang (3-min walk), Shiki Restaurant (3-min walk), and Casablabla (3-min walk).
  • Is there an onsite casino at Grosvenor Hotel Adelaide?
    No, this hotel doesn't have a casino, but Adelaide Casino (2-min walk) is nearby.
  • What is there to do at Grosvenor Hotel Adelaide and nearby?
    Recommended spots to visit include Adelaide Convention Centre (3-min walk) and Adelaide Festival Centre (4-min walk), along with Rundle Mall (8-min walk) and Adelaide Oval (10-min walk).

Recent reviews

Good 7.6 From 458 reviews

Good 6.0
LOCKED OUT & COLD
Their heating and cooling system just doesn't work so very cold. After telling the desk twice about this we were advised as we were leaving that they had portable heaters that we could ask for?? no room information at all in rooms...no room service no meals or drinks but can go next door to hotel there for nice food and drink. vending machine on floor covers normal bar fridge items - no alcohol. Also plastic key cards for rooms kept failing which was a pain when ducking down the corridor to get a drink from vending machine at 2am and then finding you can't get back into your room. twice they reprogrammed cards for us and twice they failed.
ANTHONY, au2 night family trip
Very good 8.0
Convenient location
Front desk check in staff efficient. I requested a quiet room on the higher floors. Was given a higher floor but the room became noisy later that evening due to a generator/cooling unit outside . Had to change rooms, surely the staff where aware of the noise problem
Abed, au2 night trip
Very good 8.0
Very basic room with hard bed
The room was very basic but also a very reasonable price. The bed was very hard. Car parking was offered but the car park was full and we were not informed of an overflow car park for the same $20 price nearby so paid $34 at a Wilsons car park several blocks away. We told the desk clerk when checking in that we would need the car park after 10pm...not impressed.
COLIN, us1 night trip
Fair 4.0
Dont pay for breakfast. Underwhelming hotel.
The location was great but the rooms were very underwhelming compared to other hotels we have booked for similar prices. Was extremely annoyed & disappointed at the breakfast i paid for.. just packets of cereals, some fruit, juice boxes, a plain croissant (not even cut open or buttered or anything) all in cardboard trays & plastic bowls like we were in kindergarten... not even the option to just have toast or some yoghurt. I didn't even stay, we left & went to find a cafe for a real breakfast.
au1 night trip
Exceptional 10.0
transit overnight
Close to shopping, train station, places to eat. Staff courteous and helpful. Comfortale room. Quiet.
au1 night trip
Very good 8.0
Me and my girl friends stayed overnight for a late fringe show. Great price and very close to everything. Tram to Rundle mall & Central market is very accessible. Quick check in and check out. Not a 5 star hotel but for us it waa enough and we slept good! 😀
Maria Rubybeth, us1 night trip with friends
Very good 8.0
Very good
Was very good hotel with friendly staff and clean room close to all facilities and was quiet and safe.the staff were good and friendly
BRANKO, us3 night family trip
Very good 8.0
Apart from no restaurant/bar in service all OK.
Richard, au1 night trip
Exceptional 10.0
was close to everything i had to visit while in the city
au2 night romance trip
Good 6.0
Staff was good but Carpet was too dirty, not clean room what expected
au3 night business trip

Grosvenor Hotel Adelaide