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Tru By Hilton Cleveland Midtown

Hotel with 24-hour fitness, near Cleveland Clinic

  • Free on-the-go breakfast, free WiFi, and free parking
From
NZ$169

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1 / 21Guest Room
8.6.Fabulous.
  • The staff was super friendly and helpful. The roller blind in our room was torn and…

    Apr 2, 2021

  • It was a no smoking hotel but smelled like marijuana everywhere.

    Apr 1, 2021

See all 421 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Quiet
Safe
Transport options
  • Free WiFi
  • Free parking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 115 guestrooms
  • Daily housekeeping
  • 24-hour fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area

For families

  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Hough
  • Cleveland Clinic - 21 min walk
  • Case Western Reserve University - 39 min walk
  • Cleveland State University - 34 min walk
  • Wolstein Center - 38 min walk
  • Cleveland Museum of Art - 39 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed
  • Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible (Roll-In Shower)

Location

  • In Hough
  • Cleveland Clinic - 21 min walk
  • Case Western Reserve University - 39 min walk

What’s around

Landmarks

  • In Hough
  • Cleveland Clinic - 21 min walk
  • Case Western Reserve University - 39 min walk
  • Cleveland State University - 34 min walk
  • Wolstein Center - 38 min walk
  • Cleveland Museum of Art - 39 min walk
  • University Hospitals of Cleveland - 41 min walk
  • Dunham Tavern Museum - 1 min walk
  • Baseball Heritage Museum - 12 min walk
  • Agora Theater & Ballroom - 12 min walk
  • Museum of Contemporary Art Cleveland - 17 min walk

Getting around

  • Cleveland Hopkins International Airport (CLE) - 19 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 10 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 20 min drive
  • Cleveland Station - 9 min drive

At a glance

Hotel size

  • This hotel has 115 rooms

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness facilities

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • TRU Hilton Cleveland Midtown
  • Tru By Hilton Cleveland Midtown Hotel Cleveland
  • Tru By Hilton Cleveland Midtown Hotel
  • Tru By Hilton Cleveland Midtown Hotel
  • Tru By Hilton Cleveland Midtown Cleveland
  • Tru By Hilton Cleveland Midtown Hotel Cleveland
  • TRU BY Hilton Cleveland Midtown Cleveland
  • TRU Hilton Cleveland Midtown Hotel
  • Hotel TRU BY Hilton Cleveland Midtown Cleveland
  • Cleveland TRU BY Hilton Cleveland Midtown Hotel
  • Hotel TRU BY Hilton Cleveland Midtown
  • TRU Hilton Midtown Hotel
  • Tru By Hilton Cleveland Midtown Cleveland

Optional extras

Early check-in can be arranged for an extra charge of USD 25 (subject to availability)

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Tru By Hilton Cleveland Midtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 3:00 PM. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Hot Sauce Williams (11-min walk), Tastebud's (2 mi), and Number One Pho (2 mi).
  • No, this hotel doesn't have a casino, but Horseshoe Casino (6-min drive) and JACK Cleveland Casino (9-min drive) are both nearby.
  • Maintain your daily exercise routine at the 24-hour gym.
8.6.Fabulous.
  • 2.0.Poor

    Skip this hotel !!!!!

    First of the location of the hotel looks extremely vacant and isolated. I had a horrible experience. The check in was unprofessional. Two employees were talking to each other which slowed down the checkout. Then there was noise all night preventing me to sleep. There was no soap in the room. And there was left over refrigerator from someone’s else’s stay which made me question how clean was the room. Then the little sleep I did get was interrupted because a person called saying my pizza was down stairs. But I didn’t order a pizza. To top it off at 6:30 am someone bang loudly on my door and screamed are you taking a shower. It startled me and woke me up so bad I got a headache. I said no and they person walked off. Then someone called 20 mins lasher asking me the same question 😠😠😠😠 claiming there was a a flood in the lobby. As I immediately left the hotel a lot earlier than planned I did not see any sign of water in the lobby. I’m beyond upset.

    Ann, 1 night family trip, Mar 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel lobby and the room were very clean and fresh

    1 night trip, Mar 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The stay

    Winston, 1 night family trip, Mar 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I Will Stay Again

    I was amazed at how clean the room was. Also, the service was AWESOME!

    Cathleen, 1 night trip, Mar 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was well thought out and helpful. It was very clean.

    Thomas, 1 night business trip, Mar 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Overall great stay

    Good stuff: The staff could not have been more friendly and helpful and willing to fix any issues. They were kind and bent over backwards to get our family breakfast when we missed the time for the buffet by 15 minutes. The room was clean and deco cute and welcoming. The soap and lotions provided were good enough I looked up the brand online to buy for our home. Overall a great stay and we would come back to a Tru hotel. Bad stuff: Half the electric in the room went out, they did fix it as soon as they were notified, it was a breaker issue. The pillows were tiny and had no support really need replacing. There was a used condom in the trash can in the back corner and although understandable in a hotel its really not good as our toddlers could have gotten ahold of it.

    Susan, 1 night family trip, Mar 8, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Dirty!

    We booked based on Standards of Cleanliness by Hilton. This was not good - first let me give compliments to lady checking us in - very nice and pleasant. The room however was a different story. The toilet ran on and off all night, the plugs in the bathroom for hair dryer etc did not work and the heat was difficult to adjust. - But the real problem was it was not clean - we always check the beds - these mattresses sat on a wood frame which was much bigger than the mattress - totally dirty underneath the mattress. The chair in the room had so much dirt in the crease where it was sewed that it made me feel sick to look at. We would probably have checked out immediately, but the middle of the room had been cleaned so all the dirt was not apparent at first. We were tired and made the best of it - but never again. Hilton let us down big time

    1 night trip, Mar 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good stay overall. Room looked really clean, but there was milk left in the fridge from previous stay. And garbage behind the trash can that wasn’t cleaned up. Otherwise, the staff was very nice and it was a comfortable space.

    Christina, 1 night family trip, Feb 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Amazong customer service

    Had to be a t Cleveland Clinic for 2 days of tests... when i arrived at the hotel i was early yet the lady at the counter was amazing and allowed me to go to a different room for my stay, with this being said my tv channels werent working in my room 🙃 and most places wouldnt of cared or offered a amount off, no they did amazing , called maintenance let me know if tv wouldnt work after they'd switch my room and i didnt even ask it was so pleasant, a few minutes later i got a knock on the door it was maintenance 😮 and he came in fixed the problem explained to me how to use it w the update and off he went. This was amazing service, and they were polite the entire time. Thanks for making my stay in a uncomfortable time in my life so pleasant, will be returning to this hotel for my next few trips to Cleveland Clinic definitely

    Christjoel, 1 night trip, Feb 25, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointed

    The room and facilities were clean. The staff was as accommodating as possible and very friendly. My heat in my room barely worked. It took until the middle of the night for the room to warm up. The heater pushed Luke warm air while it was in the low 20’s outside. The vent in the bathroom did not work. I was reduced to letting the blow dryer run in the bathroom to assist in a heat source in the bathroom for me to shower. The guise on the tv did work. The clerk had to come and reset it for the tv to work however, the guide never worked.

    Patricia, 1 night family trip, Feb 25, 2021

    Verified Hotels.com guest review

See all 421 reviews