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Mövenpick Hotel Auckland

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Superior Room, 2 Single Beds | City view

Overview of Mövenpick Hotel Auckland

Mövenpick Hotel Auckland

4.5 star property
Luxury hotel with restaurant, near Auckland Ferry Terminal
8.6 out of 10 Fabulous
8.6/10 Fabulous

608 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Bar
The price is NZ$227
Price available on 05/06/2023
8 Customs Street, Auckland, 1707
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • Conference centre
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library
For families
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Auckland Central Business District
  • Auckland Ferry Terminal - 3 min walk
  • Sky Tower - 10 min walk
  • Spark Arena - 13 min walk
  • Queen Street Shopping District - 1 min drive
  • Princes Wharf - 1 min drive
  • University of Auckland - 1 min drive
  • SkyCity Casino - 3 min drive
  • Auckland City Hospital - 4 min drive
  • Auckland War Memorial Museum - 6 min drive
  • Mt. Eden - 7 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 30 min drive
  • Auckland Britomart Station - 2 min walk
  • Auckland Grafton Station - 5 min drive
  • Auckland Newmarket Station - 6 min drive
  • Halsey Street Tram Stop - 13 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Jellicoe Street Tram Stop - 16 min walk


  • McDonald's - 1 min walk
  • Altezano Brothers - 2 min walk
  • Good Dog Bad Dog - 2 min walk
  • Le Petit Cafe - 2 min walk
  • Gochu - 2 min walk

About this property

Mövenpick Hotel Auckland

When you stay at Mövenpick Hotel Auckland, you'll be within a 15-minute walk of Auckland Ferry Terminal and Sky Tower. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This luxurious hotel is also 0.7 mi (1.1 km) from Spark Arena and 2.8 mi (4.4 km) from Eden Park. Fellow travellers love the comfortable beds and restaurant. Public transportation is only a short walk: Halsey Street Tram Stop is 13 minutes and Gaunt Street Tram Stop is 14 minutes.


Chinese (Mandarin), English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 207 rooms
  • Arranged over 13 floors


  • Check-in time from 2:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site valet parking (NZD 50 per day; includes in/out privileges)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6 AM–10:30 AM on weekdays and 6 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Ecotours
  • Winery tours nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness centre
  • Banquet hall


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge


  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: NZD 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 35 per person
  • Early check-in can be arranged for an extra charge (subject to availability)


  • Valet parking costs NZD 50 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.


Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Auckland Mercure
Mercure Hotel Auckland
Accor Hotel Auckland
Mercure Auckland Hotel
Mercure Auckland Hotel Auckland Central
Mercure Auckland New Zealand
Grand Mercure Auckland Hotel
Grand Mercure Auckland
MÖVENPICK Hotel Auckland Hotel
MÖVENPICK Hotel Auckland Auckland
MÖVENPICK Hotel Auckland Hotel Auckland

Frequently asked questions

Does Mövenpick Hotel Auckland offer free cancellation for a full refund?
Yes, Mövenpick Hotel Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mövenpick Hotel Auckland?
As of 2 June 2023, prices found for a 1-night stay for 2 adults at Mövenpick Hotel Auckland on 5 June 2023 start from NZ$227, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mövenpick Hotel Auckland?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mövenpick Hotel Auckland?
Sorry, pets aren't allowed.
Is parking offered on site at Mövenpick Hotel Auckland?
Yes. Valet parking costs NZD 50 per day.
What are the check-in and check-out times at Mövenpick Hotel Auckland?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
Is there an on-site casino at Mövenpick Hotel Auckland?
No, this hotel doesn't have a casino, but SkyCity Casino (10-min walk) is nearby.
What is there to do at Mövenpick Hotel Auckland and nearby?
On-site recreation at Mövenpick Hotel Auckland includes ecotours. Mövenpick Hotel Auckland also has a fitness centre.
Are there restaurants at or near Mövenpick Hotel Auckland?
Yes, there's an on-site restaurant.
What's the area around Mövenpick Hotel Auckland like?
Mövenpick Hotel Auckland is in Auckland Central Business District, a short 2-minute walk from Auckland Britomart Station and 3 minutes' walk from Auckland Ferry Terminal. Travellers say that the local area is good for shopping and very central.







Staff & service




Property conditions & facilities




10/10 Exceptional

David, 1-night trip
Verified guest review

8/10 Very good

phung, 5-night trip
Verified guest review

10/10 Exceptional

Just lovely
Ritesh, 1-night trip
Verified guest review

8/10 Very good

The hotel was nice enough, and the “chocolate hour” was a highlight, however I found it surprising to have no (bottled) water in the room. Rooms were okay, but quite small & noisy from the street was late at night even though on the 11th floor. Wifi wasn’t worth using over my international roaming. Gym was tiny & there is no swimming pool in the hotel.
Talbot, 2-night business trip
Verified guest review

8/10 Very good

Robert, 1-night trip
Verified guest review

8/10 Very good

Looks good on the outside.
The hotel is up class and the overall staff were friendly. The morning staff at the breakfast spot were short and rude, the breakfast selection was lacking in options and the food was bland.
Craig, 2-night family trip
Verified guest review

8/10 Very good

Great hotel but needs sound proofing
Modern room & facilities, Great location central to everything but a lot of street noise Friday & Saturday night resulting in broken sleep.
Dayna, 3-night trip
Verified guest review

10/10 Exceptional

Very clean. The restaurant was a surprise for a hotel. Good food, good price and great view of the water.
Roger, 1-night romance trip
Verified Orbitz guest review

4/10 Fair

Robert, 1-night business trip
Verified guest review

2/10 Poor

Very noise on the weekend especially the hotel is not sound proof. Also, there’s construction noise at 5-6 am
Andy, 2-night trip with friends
Verified Orbitz guest review