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Novotel Cardiff Centre

4.0 star property
4-star hotel with spa, near Principality Stadium

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Novotel Cardiff Centre

Photo gallery for Novotel Cardiff Centre

Bar (on property)
Property amenity
Building design
Minibar, desk, laptop workspace, blackout curtains
Interior

Overview of Novotel Cardiff Centre

8.2 out of 10 Very good
8.2/10 Very good

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free WiFi
Map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • 11 meeting rooms
  • Airport shuttle
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About this area

What's nearby

  • In Cardiff City Centre
  • Principality Stadium - 17 min walk
  • Cardiff Bay - 20 min walk
  • Cardiff International Arena - 1 min drive
  • Cardiff Castle - 3 min drive
  • Cardiff University - 10 min drive
  • Barry Island Beach - 31 min drive

Getting around

  • Cardiff International Airport (CWL) - 31 min drive
  • Bristol International Airport (BRS) - 78 min drive
  • Cardiff Queen Street Station - 11 min walk
  • Cardiff Central Station - 14 min walk
  • Cardiff (CFW-Cardiff Train Station) - 14 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Wahaca Cardiff - 10 min walk
  • Corner Coffee - 16 min walk
  • Miller & Carter Flag Ship the Hayes Cardiff - 12 min walk
  • Cote Brasserie - 11 min walk
  • Turtle Bay - 15 min walk
Map

About this property

Novotel Cardiff Centre

Placing you 0.9 mi (1.4 km) from Principality Stadium and 1 mi (1.6 km) from Cardiff Bay, Novotel Cardiff Centre offers an airport shuttle (available 24 hours) for GBP 30 per vehicle. Guests can indulge in spa services at the spa, and Elements serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include an indoor pool, a bar/lounge and a health club.

Languages

Arabic, English, French, German, Italian, Malay, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 138 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured on-site self-parking (GBP 10.00 per night)
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby

Working away

  • 11 meeting rooms
  • Conference centre (2259 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Full-service spa

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pool. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Elements – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 18.00 per person
  • Airport shuttle service is offered for an extra charge of GBP 30 per vehicle (one-way)
  • Late checkout can be arranged for an extra charge of GBP 10.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per stay

Parking

  • Secured self-parking costs GBP 10.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the fitness facility
  • Guests under 16 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Frequently asked questions

Does Novotel Cardiff Centre offer free cancellation for a full refund?
Yes, Novotel Cardiff Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Cardiff Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Cardiff Centre?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Novotel Cardiff Centre?
Yes, pets are welcome. There's a charge of GBP 15.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Novotel Cardiff Centre?
Yes. Self-parking costs GBP 10.00 per night. Electric car charging is available.
Is an airport shuttle service offered by Novotel Cardiff Centre?
Yes, an airport shuttle is available. The charge is GBP 30 per vehicle one-way.
What are the check-in and check-out times at Novotel Cardiff Centre?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Novotel Cardiff Centre and nearby?
Novotel Cardiff Centre has a spa and an indoor pool, as well as a health club.
Are there restaurants at or near Novotel Cardiff Centre?
Yes, there's an on-site restaurant, Elements.
What's the area around Novotel Cardiff Centre like?
Novotel Cardiff Centre is a short 7-minute walk from Cardiff International Arena and 14 minutes' walk from St. David's.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Yvonne, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 2-night trip
Verified Hotels.com guest review

6/10 Good

Disappointed Customer
Upon arrival we were allocated rooms with one double bed, and no sofa bed as per our booking. My wife and I were travelling with our two children, one being 20 the other being 18, therefore not appropriate. Although I got the rooms changed so that they included a sofa bed in each, we then found the air conditioning was not working in either room we were subsequently given, which were located on the top floor of the building, therefore unbearable in the heat experienced in the UK last week. The rooms did have portable fans however these were not very good and did not make any difference. To add to this we were staying for two nights but the hotel cleaning staff entered our rooms after the first night to clean, which is unusual, didn't leave any more milk, coffee, tea etc., however did open the curtains we left closed to protect the rooms from the sun, therefore once we arrived back from our day out we walked into an oven. I should have said something at the time, however didn't want to complain again after being allocated the incorrect rooms when we first arrived. Disappointing as everything else in the hotel was very good.
Stephen, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel. Would definitely stay again.
Staff was all friendly and really helpful, hotel it self was nice. Pool was lovely. Food in bar was lovely. Air con in room was terrible, even tho on full it was emitting any cold air. Was a hot sweaty nite. Pillows on bed a little hard for my liking. We stayed with a 8 month old baby and getting to the room wasnt the best. We stayed on the 2nd floor and there are 3 big steps to come up/down to get to room after you exit the lift.
Philip, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely Stay
A fab stay mainly down to the staff. They were so helpful and friendly. A special shout out to Lit. I asked for a bucket of ice and he gave me some cut up strawberries with it too. Location is handy, a nice stroll to the Bay and room was nice and clean. The only downside was the AC wasn’t working but they provided us with fans and the room service online doesn’t work properly. Overall a great stay will definitely come back
Rebecca, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Sally, 1-night trip
Verified Hotels.com guest review

4/10 Fair

One of the warmest days of the year and the air conditioning was out throughout the hotel
David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

S A, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Anthony, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Joshua, 1-night trip
Verified Hotels.com guest review