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Park Hyatt Shenzhen

Photo gallery for Park Hyatt Shenzhen

Indoor pool
Indoor pool
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Park Hyatt Shenzhen

Park Hyatt Shenzhen

5.0 star property
Luxury hotel with full-service spa, connected to the convention centre, near Coco Park

9.4/10 Exceptional

19 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is NZ$443
Price available on 11/12/2022
5023 Yi Tian Rd, Futian District, Shenzhen, Guangdong, 518033
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Front desk safe
For families
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Television

Room options

About this area

What's nearby

  • In Futian
  • Tai Po Old Market - 17 min drive

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 33 min drive
  • Hong Kong International Airport (HKG) - 54 min drive
  • Shenzhen Station - 5 min drive
  • Hong Kong Sheung Shui Station - 10 min drive
  • Hong Kong Lok Ma Chau Station - 30 min walk
  • Shenzhen Convention and Exhibition Center Station - 2 min walk
  • Futian Station - 10 min walk
  • Shopping Park Station - 12 min walk


  • Futian Shangri-La - 2 min walk
  • The Brew - 5 min walk
  • Hai Di Lao Hot Pot - 5 min walk
  • Pacific Coffee - 6 min walk
  • XPats Bar - 7 min walk

About this property

Park Hyatt Shenzhen

When visiting Shenzhen, Park Hyatt Shenzhen is a great choice to consider. Guests can be pampered with body scrubs at the spa and grab a bite to eat at one of the 5 restaurants. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. The property is only a short walk to public transportation: Shenzhen Convention and Exhibition Center Station is steps away and Futian Station is 10 minutes.


Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 195 rooms
  • Arranged over 48 floors


  • Check-in time from 3:00 PM until midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting rooms
  • Conference space (16146 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna


  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk


  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 55-inch LCD TV
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, 水疗. Services include facials, body scrubs and body treatments. The spa is open daily.


Glass House – On-site restaurant.
Living Room – On-site café. Open daily.
Garden Pavilion – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 308 per person (approximately)

Children & extra beds

  • Rollaway beds are available for CNY 403.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Park Hyatt Shenzhen Hotel Shenzhen
Park Hyatt Shenzhen Hotel
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Hotel
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Hotel Shenzhen

Frequently asked questions

Does Park Hyatt Shenzhen offer free cancellation for a full refund?
Yes, Park Hyatt Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Park Hyatt Shenzhen?
As of 6 December 2022, prices found for a 1-night stay for 2 adults at Park Hyatt Shenzhen on 11 December 2022 start from NZ$443, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Park Hyatt Shenzhen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Park Hyatt Shenzhen?
Yes, there's an indoor pool.
Are pets allowed at Park Hyatt Shenzhen?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Park Hyatt Shenzhen?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Park Hyatt Shenzhen?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Park Hyatt Shenzhen and nearby?
Park Hyatt Shenzhen has a spa and an indoor pool, as well as a fitness centre.
Are there restaurants at or near Park Hyatt Shenzhen?
Yes, there are 5 on-site restaurants, featuring al fresco dining and Chinese cuisine. Nearby restaurants include The Brew (5-min walk), Hai Di Lao Hot Pot (5-min walk) and Pacific Coffee (6-min walk).
What's the area around Park Hyatt Shenzhen like?
Park Hyatt Shenzhen is a short 2-minute walk from Shenzhen Convention and Exhibition Center Station and 4 minutes' walk from Coco Park.

Overall score and ratings






Staff & service




Property conditions & facilities

10/10 Exceptional

New and outstanding hotel in the heart of Shenzhen
Everything is perfect. Everything is new, the room facility is modern and new. the service is very friendly and kindly to everyone. the bar on the 48th floor has a very nice night view. only one thing is that the breakfast is not enough to choose but it's home made and fresh.
Xing, 5-night business trip
Verified guest review

10/10 Exceptional

Kit Yung Karen, 2-night family trip
Verified guest review

10/10 Exceptional

Peace and quiet away from the bustle of China
incredible stay! Only glitch was the concierge booking for our car pick up upon arrival got missed but they more than made up for it with a room upgrade. Loved staying here and would return again for sure!
R, 4-night business trip
Verified guest review

10/10 Exceptional

Hyung Geun, 1-night trip
Verified guest review

2/10 Poor

Don’t stay here!
1st of all indicates breakfast for 2, registration fest told us there was no breakfast included...then when I showed them my reservation she said “no only for 1”. Spent and house on chat trying to figure it out useless. Next we headed to the elevator which randomly open on wrong follow and would no go up to our floor. Headed back down to lobby as was escorted up by manager. If that wasn’t bad enough...I ordered room service salt and pepper grinders were empty... $28 for scrambled eggs... Finally, I go to take a bath and it clearly had not been cleaned from prior guest... expensive earrings along with hair left behind. They told my colleague that I was not going to happy regardless and knew I would write a bad review... my colleagues room had a welcome note address to someone else! If in Shenzhen stay at the Regis!!! This is were I will go back on future visits ... BTW this in my 5th 3 week trip to C
Vittoria A., 3-night business trip
Verified guest review

10/10 Exceptional

Great people, great service. The staff are very knowledgable and professional.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Pretty nice
JING YAN, 1-night business trip
Verified guest review

10/10 Exceptional

love this park hyatt very good location and it’s super new
2-night trip
Verified guest review

6/10 Good

1-night business trip
Verified guest review

10/10 Exceptional

changjiang, 1-night business trip
Verified guest review