Holiday Inn Grand Rapids Downtown, an IHG Hotel

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Overview of Holiday Inn Grand Rapids Downtown, an IHG Hotel

Holiday Inn Grand Rapids Downtown, an IHG Hotel

3.0 star property
3-star hotel with indoor pool, near Gerald R. Ford Museum

8.2/10 Very good

984 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is $296
Price available on 25/05/2022
Map
310 Pearl Street NW, Grand Rapids, MI, 49504
Main amenities
  • 175 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Spa tub
  • Room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Computer station
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • Gerald R. Ford Museum - 1 min walk
  • Public Museum of Grand Rapids - 1 min walk
  • DeVos Performance Hall - 5 min walk
  • Grand Rapids Art Museum - 10 min walk
  • Van Andel Arena - 10 min walk
  • Grand Rapids Children's Museum - 12 min walk
  • Downtown Market - 22 min walk
  • John Ball Zoo - 25 min walk
  • Van Andel Museum Center - 1 min drive
  • Grand Rapids Civic Theatre - 1 min drive
  • DeltaPlex Arena and Conference Center - 7 min drive

Getting around

  • Gerald R. Ford International Airport (GRR) - 19 min drive
  • Grand Rapids Station - 20 min walk

About this property

Holiday Inn Grand Rapids Downtown, an IHG Hotel

Holiday Inn Grand Rapids Downtown, an IHG Hotel offers a great location, putting you within just a 10-minute walk of DeVos Performance Hall and Van Andel Arena. Guests can take a dip in the indoor pool or grab a bite to eat at Pearl Street Grill, which serves breakfast, lunch, and dinner. A bar/lounge and a 24-hour fitness center are other highlights, and rooms offer microwaves and room service. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 175 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 2:00 AM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property doesn't offer after-hours check-in
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Restrictions apply*
  • 2 per room
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Personal watercraft (motorized)
  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Downhill skiing nearby
  • Water skiing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (1539 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • 24-hour fitness center
  • An indoor pool
  • Bicycle parking
  • Spa tub

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar in bathtub
  • Grab bar in shower
  • Accessible bathtub
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch TV
  • Premium cable channels
  • First-run movies
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Mini-fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Pearl Street Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Breakfast costs between USD 8.00 and USD 24.00 for adults, and USD 3.89 and USD 3.89 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 10.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per accommodation, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6 AM to 11 PM
  • Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Rapids Downtown Holiday Inn
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Frequently asked questions

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

8.2/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

evelyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfort
It was very relaxing and enjoyable room was very nice and comfortable and clean definitely will be staying again!!
Anjelle, 1-night trip
Verified Hotels.com guest review

6/10 Good

Front desk was helpful and friendly. The bar/restaurant is where there seemed to be some disconnect. Service was not great and waitstaff/bartender did not seem to be on the same page and frantic.
heather, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Josie, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay
I was impressed actually. I didn’t expect it to be that nice
Julie, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The stay was absolutely amazing!!! Hotel was close to everything we attended and all of the staff were amazing as well:)
Kelsey, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Overpriced
Room was clean and updated but very small, being so close to the highway you hear the vehicles all night long. Not worth the almost $300 for one night.
Jeff, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Staff were helpful and friendly. We could hear the traffic noise from 131.
Ruth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

No complaints. Everything was great. The room was nice and clean.
Kiawana, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Dominic, 1-night family trip
Verified Hotels.com guest review