Harveys Resort & Casino

The room are not clean! We found hair in the bathrooms (yes plural! Because we had to change rooms and both were dirty!), the bathrooms smelt like mold, the floor didn’t look like it had been vacuumed, the hallways were disgustingly dirty, the room was dusty all over, there were holes in the sheets, the furniture looks cheap, old, and beat up! Overall awful experience and the customer service was below subpar standards. Had to move from my original dirty room to another dirty room that they claimed to have cleaned, but when again I told them it wasn’t, they told me that they were all full and couldn’t move me again. So they asked us to leave the room for 30-40 minutes (at 9pm at night after a long drive and day of skiing) so that they could send up a crew to clean it. Yet after and hour, they never sent anyone up to clean and decided that they would justify this by giving us a $75 credit that we could only use at the restaurants and gift shop (when it was already 10pm at night and we had already eaten and the gift shops were closing and we planned on leaving in the morning). So... please don’t stay here!

Great experience.

Nice and clean rooms but uncomfortable pillows no room service had to walk and pick up own food staff was not very helpful

Overall the experience was horrible. We parked in the parking garage on the third floor but couldn’t get access to the lobby with our stroller. There were no ramps just stairs. Asked an employee for help but he didn’t know much at all. Ended up having to go all the way down and walk around just to check in. The room itself was dirty. Not what I expected at all for the price we paid. Lights weren’t working, there was a used loofah in the bathroom. Everything had dust on it. There was only one working outlet. However there was one good thing; the convenience of being able to go downstairs and grab food and drinks without having to leave the hotel.

Great location, but tired dingy and dark rooms. Like other casinos, they charge a ridiculous RESORT fee.... So don't forget to add that to the room rate. Stay at the Hard Rock instead.

It’s horrible. I will not stay in harvey’s lake tahoe for good! Parking is far away, it’s hard to find the way from parking to hotel, some asian mid age security lady inside the gambling room was rude when i asked how to go to parking structure, the room is old & dirty, the room smell cigarette. I want my money back!!

Great place to stay, close to everything. We had an updated room with a view of the Lake.

The room was somewhat noisy. Housekeeping supplies should be put away and not kept in hallway in front of my door. The cheapest rooms reserved for Hotels.com which they could do a better job on!

I loved it! I won $24,000.. Wha who...

We experienced loud music from street bars even though we were in 6th floor. Heater when it start is very loud which kept waking me up during the night. Both issues prevented me from getting any deep sleep.