City Hotel Kaiserhof

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Overview of City Hotel Kaiserhof

City Hotel Kaiserhof

3.0 star property
3-star hotel, convenient to Saarbruecken Castle

6.6/10 Good

11 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Kitchenette
  • Non-smoking
  • Spa
Map
Mainzer Str. 78, Saarbruecken, SL, 66121
Main amenities
  • Daily housekeeping
  • Coffee shop/cafe
  • Spa services
  • ATM/banking services
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Hiking/biking trails
For families
  • Children stay free
  • Kitchenette
  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

Getting around

  • Saarbruecken (SCN) - 18 min drive
  • Saarbrücken Ost Station - 14 min walk
  • Saarbruecken (SDA-Saarbruecken Train Station) - 22 min walk
  • Saarbrücken Central Station - 22 min walk

About this property

City Hotel Kaiserhof

Located near a train station, City Hotel Kaiserhof is a great choice for a stay in Saarbruecken. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe.

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 7:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:30 AM - 6:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee shop
  • Private picnics

Traveling with children

  • Children stay free

What to do

  • Hiking/biking trails
  • Bicycle rentals nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Spa services

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages

  • English
  • French
  • German

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Soap
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Kitchenette

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 100.00 per stay

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per day
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher and a security system on site.

This property accepts credit cards and cash.

Also known as

City Hotel Kaiserhof Hotel
City Hotel Kaiserhof Saarbruecken
City Hotel Kaiserhof Hotel Saarbruecken

Frequently asked questions

Overall score and ratings

6.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

4/10 Fair

Grzegorz, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Leewynn, 1-night trip
Verified Expedia guest review

6/10 Good

otel im Coronaschlaf
Die Zimmer sind ok, das Frühstück im benachbarten Cafe hervorragend. Mehr kann ich nicht sagen, da die Rezeption nicht besetzt war (der Schlüssel lag im Schlüsselsafe) und wir vermutlich die einzigen Gäste. Wer mit dem Auto anreist, sollte wissen, dass es weit und breit keine kostenlosen Parkplätze gibt. Maximale Parkdauer an der Straße 3 Stunden, man muss also regelmäßig einen neuen Parkschein ziehen oder per App nachbuchen.
2-night trip
Verified Hotels.com guest review

6/10 Good

Sehr freundlicher Empfang, guter Service! Das Hotel an sich ist in die Jahre gekommen, Zimmer war nicht gelüftet und war wohl früher ein Raucher Zimmer. Die Lüftung im Bad ist ohrenbetäubend laut. Ansonsten gute, Zentrale Lage.
Jochen, 1-night family trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

6/10 Good

Die Zimmereinrichtung ist sehr veraltet. Stuhlhöhe passte nicht zur Schreibtischhöhe d. h. umständliches Arbeiten. Keine Heizung im Bad. Das erreichen des Zimmer ist sehr umständlich. Frühstück ist ok.
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Zimmer waren sauber frühstück war spitze . Freundliches hilfsbereites prrsonal.. Konnte im partner hotel kostenlos parken
1-night trip
Verified Expedia guest review

8/10 Very good

Sehr freundliches Personal. Gutes Frühstücksangebot.
1-night romance trip
Verified Expedia guest review

6/10 Good

In Ordnung, aber schnörkellos
Hier sind Fotos von sehr nett eingerichteten Zimmern zu sehen. Mein zimmer war leider nicht so. Es war ein Ausflug in die frühen Neunziger, was die Einrichtung und leider auch den Teppichboden angeht. Dien Lage des Hauses ist gut, man ist in weniger als 10 Minuten in der Altstadt mit zahlreichen Geschäften und Restaurants. Parken auf der Straße (ab 8 Uhr kostenpflichtig) problemlos möglich. Rezeption nur bis 20 Uhr besetzt (danach Schlüsselsafe möglich), sehr freundliches Personal. Das Zimmer (siehe Fotos) in Ordnung, aber mehr auch nicht. Das Bett war gut, Kissen und Plümo ebenfalls. Die Wände sind recht hellhörig, und dank des 1cm hohen Spalts unter der Tür waren auch aus dem Gang Geräusche gut zu hören. Eine praktische, günstige Unterkunft mit Renovierungsstau - okay, aber nicht zum Wohlfühlen.
marc, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review