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Mermaid Waters Hotel by Nightcap Plus

Gold Coast hotel with outdoor pool and restaurant, aimed at LGBTQ guests

  • Free WiFi and free parking
From
NZ$124

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  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
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Cnr Markeri Street & Sunshine Boulevard, Gold Coast, 4218, QLD, Australia
8.4.Very good.
  • The room was a great size for our family of 4. Even had a good bath for the young kids…

    Sep 13, 2019

  • Couldn’t shower as hot water tap in shower didn’t work. No plug in bath

    May 4, 2019

See all 365 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Quiet
Dining options
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 104 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle

For families

  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television

What’s around

  • In Mermaid Waters
  • The Star Gold Coast - 30 min walk
  • Gold Coast Convention and Exhibition Centre - 34 min walk
  • Pacific Fair Shopping Centre - 20 min walk
  • The Oasis - 35 min walk
  • Pizzey Park Sporting Complex - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Studio Twin
  • Studio Family
  • Studio Family Spa
  • Superior king
  • Superior Family
  • Superior Family Spa
  • Studio

Location

Cnr Markeri Street & Sunshine Boulevard, Gold Coast, 4218, QLD, Australia
  • In Mermaid Waters
  • The Star Gold Coast - 30 min walk
  • Gold Coast Convention and Exhibition Centre - 34 min walk

What’s around

Landmarks

  • In Mermaid Waters
  • The Star Gold Coast - 30 min walk
  • Gold Coast Convention and Exhibition Centre - 34 min walk
  • Pacific Fair Shopping Centre - 20 min walk
  • The Oasis - 35 min walk
  • Pizzey Park Sporting Complex - 18 min walk
  • Putt Putt Golf Mermaid Beach - 19 min walk
  • Nobby Beach - 19 min walk
  • Dracula's Queensland - 23 min walk
  • Gold Coast Seniors Tennis Club - 24 min walk
  • Broadbeach Sports and Recreation Centre - 27 min walk

Getting around

  • Coolangatta Airport (OOL) - 26 min drive
  • Varsity Lakes Station - 13 min drive
  • Helensvale Station - 18 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Broadbeach South Light Rail Station - 27 min walk
  • Free area shuttle

At a glance

Hotel size

  • This hotel has 104 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-10:00 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Caters to LGBTQ guests
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Free bicycles nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Brasserie - This family restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Recreation

Nearby

  • Free bicycles nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Mermaid Waters Quality Hotel
  • Quality Hotel Mermaid Waters
  • Mermaid Waters Hotel by Nightcap Plus Hotel
  • Quality Hotel Mermaid Waters
  • Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
  • Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters
  • Quality Mermaid Waters
  • Quality Hotel Mermaid Waters Gold Coast
  • Quality Inn Mermaid Waters

Optional extras

Rollaway beds are available for AUD 40.0 per day

Continental breakfast is offered for an extra charge of AUD 20 per person (approximately)

Policies

This property caters to LGBTQ guests.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mermaid Waters Hotel by Nightcap Plus does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - 10:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
  • Yes, Brasserie offers alfresco dining. Nearby restaurants include Alfred's Diner (12-min walk), Vintage Espresso (13-min walk), and Etsu Izakaya (15-min walk).
  • No, this hotel doesn't have a casino, but The Star Gold Coast (3-min drive) is nearby.
  • Have fun with activities like boat tours, cycling, and hiking, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include an arcade and a picnic area. Mermaid Waters Hotel by Nightcap Plus also has a garden.
8.4.Very good.
  • 8.0.Very good

    One night stay

    Friendly staff. The twin studio room I booked wasn't as modern as it looked on the website. I only booked for one night so I wasn't too bothered.

    1 night family trip, Aug 10, 2018

    Verified Hotels.com guest review

  • 4.0.Fair

    This place has always been disappointing but lately has been getting better, so I thought I would give it another go. I didn’t mind the stay originally (although there were black marks all over the sheets when I first arrived, but hey it was better than the last time I stayed when there were brown stains all over the sheets). I called up and asked for a later check out that I was more than happy to stay at

    Britt, 1 night trip, May 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Not in surfers paradise area but it didn’t bother me at all. It is a old building but some renovations has done, tidy and clean.

    Shohko, 2 night trip, Apr 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff at Mermaid Waters Hotel were friendly and welcoming. The room was clean, comfortable and had everything we needed. We will definitely be staying again.

    1 night romance trip, Mar 19, 2021

    Verified Wotif guest review

  • 8.0.Very good

    Pleasantly neat. Value for money. For the cost, was expecting very average accommodation but this was a bit above that.

    1 night trip with friends, Mar 18, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Easy to get to, friendly staff And clean throughout

    1 night business trip, Mar 18, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Place was lovely and spacious and clean. Bed was super comfortable too.

    1 night romance trip, Mar 12, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    We had a great stay. The entire team from reception through to the bar staff were helpful, positive and a pleasure to engage with. The room was super clean, fresh and updated, and the entire stay was seamless. There are a lot of facilities on site, and it's a short ride to anywhere. Great value for money. Highly recommend.

    1 night romance trip, Mar 12, 2021

    Verified Wotif guest review

  • 8.0.Very good

    Easy access and had security gates. Close access to the lifts

    1 night family trip, Mar 11, 2021

    Verified Expedia guest review

  • 6.0.Good

    Reasonable stay

    Reasonable stay, clean room but facility is lacking and condition is fair. But parking is easy and check in is efficient. However sound proof is not very good, hence TV noise nerby can be heard all night.

    3 night trip, Feb 19, 2021

    Verified Hotels.com guest review

See all 365 reviews