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All properties in Almaty, Kazakhstan

DoubleTree by Hilton Almaty

4-star hotel in Almaty with 2 restaurants and spa

  • Free WiFi and free parking
From
NZ$118

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1 / 31Hotel Bar
115 Dosmukhamedov Street 05000, Almaty, 0500-00, Kazakhstan
8.4.Very good.
  • Great hotel

    Jun 2, 2021

  • The hotel looks great at first glance. I visited for one night with my son. Unfortunately…

    May 21, 2021

See all 18 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 5 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • 24-hour fitness center

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Casino Zodiak - 33 min walk
  • St Nicholas Cathedral - 2.5 mi / 4.1 km
  • Almaty Central Stadium - 2.7 mi / 4.4 km
  • MEGA Park - 3 mi / 4.8 km
  • Zenkov Cathedral - 3.1 mi / 4.9 km
  • Nedelka Park - 3.2 mi / 5.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Accessible
  • Deluxe Room, 1 King Bed
  • Family Room, 1 King Bed
  • Room, 1 King Bed
  • Suite, 1 Bedroom
  • Family Room, 2 Twin Beds
  • Room, 2 Twin Beds

Location

115 Dosmukhamedov Street 05000, Almaty, 0500-00, Kazakhstan
  • Casino Zodiak - 33 min walk
  • St Nicholas Cathedral - 2.5 mi / 4.1 km
  • Almaty Central Stadium - 2.7 mi / 4.4 km

What’s around

Landmarks

  • Casino Zodiak - 33 min walk
  • St Nicholas Cathedral - 2.5 mi / 4.1 km
  • Almaty Central Stadium - 2.7 mi / 4.4 km
  • MEGA Park - 3 mi / 4.8 km
  • Zenkov Cathedral - 3.1 mi / 4.9 km
  • Nedelka Park - 3.2 mi / 5.1 km
  • Almaty Cathedral - 3.4 mi / 5.5 km
  • Almaty Opera House - 3.5 mi / 5.7 km
  • 28 Panfilov Heroes Memorial Park - 3.6 mi / 5.7 km
  • Republic Square - 4.3 mi / 6.9 km
  • Central Park of Culture and Leisure - 4.4 mi / 7 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 19 min drive
  • Almaty Station - 17 min drive

At a glance

Hotel size

  • This hotel has 5 rooms

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • Terrace

Accessibility

  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Russian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

The spa is open daily.

Small print

Also known as

  • Doubletree By Hilton Almaty
  • Doubletree BY Hilton Almaty Hotel
  • Doubletree BY Hilton Almaty Almaty
  • Doubletree BY Hilton Almaty Hotel Almaty
  • DoubleTree by Hilton Almaty Hotel
  • DoubleTree by Hilton Almaty Almaty
  • DoubleTree by Hilton Almaty Hotel Almaty

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, DoubleTree by Hilton Almaty does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Pirate (5-min walk), Rock Crystal (6-min walk), and Tamada (6-min walk).
  • No, this hotel doesn't have a casino, but Casino Zodiak (8-min drive) is nearby.
  • DoubleTree by Hilton Almaty has a spa and an indoor pool, as well as a 24-hour fitness center.
8.4.Very good.
  • 10.0.Exceptional

    Good stay

    Moving to Almaty soon, so we were there to visit. Great location, nice employees, very clean. They brought an actual crib for my baby. I wish there had been a mini bar, softer mattress, and bath tub. We had ac issues and they eventually fixed it.

    3 night trip with friends, May 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Transit stay in Almaty

    Hotel was chosen for an transit overnight stay and though it was a 30 minute drive from the airport, we found the hotel very relaxing. This included the bed which is for me one of the prime requirements when traveling and wanting a good nights sleep.

    Graham, 1 night trip, May 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Smiley staff; central location Great terrace view General manager Fevzi and his team are doing a great job there👍

    4 night trip with friends, Jan 20, 2021

    Verified Expedia guest review

  • 6.0.Good

    We were advised this property had only opened 2 weeks prior to our arrival (late July 2019). We had specifically selected this hotel for the Hilton reputation and swimming pool facilities. Both let us down. 1) The pool was not finished (even though advertised with pictures). I was told notice online was provided but this was not the case nor were I advised as part of my booking confirmation. 2) The service and amenities was like staying at "Faulty Towers". Getting ice delivered was always delayed and required constant follow up with the customer care line. The wifi continued to drop out, to a point it no longer worked. The iron was not able to be plugged in to operate (a replacement iron was needed, that also took some time to arrange). There was no power point available in the bathroom to use the hair-dryer. The shower took time for the hot water to come through and then constantly dripped after the facet had been turned off. The person in the lobby was so un-welcoming making us feel uncomfortable each time we passed through. And the concierge was to busy to provide any help. We were provided with a room upgrade after I expressed my disappointment with the swimming pool and asked if anything that could be done to improve our situation, though the upgraded room just brought more disappointment, Such a shame as we were so looking forward to returning to the Hilton chain of hotels again.

    AdrienneK, 1 night romance trip, Jul 24, 2019

    Verified Expedia guest review

  • 6.0.Good

    Good but could improve easily

    Even if the hotel looks new, the bath is already quite used (room 711). TV was with weak reception (satellite?). At the check-in they wanted me to pay for the stay while I prepaid via hotel.com. Breakfast, staff and fitness center amazing.

    MICHEL, 2 night business trip, Feb 19, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    ÜCRET HOTELİN KALİTE VE HİZMETİNE GÖRE PAHALI

    Hüseyin, 4 night business trip, Dec 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    시내 중심의 아주 좋은 호텔

    시내 한복판에 위치하나 아주 조용한 신축 호텔. 침실 뿐만 아니라 수영장, 사우나, 헬스장 등 시설 우수. 매우 추천

    1 night family trip, Oct 26, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    호텔이 크지는않지만 수영장 헬스장 등 편의시설 완비 가성비대비 좋아요

    27 night business trip, Aug 31, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    대부분 매우 만족!

    위치와 분위기, 룸컨디션은 매우 좋음. 깔끔하고 조용함. 조식은 생각보다 다양하지 않음...

    9 night business trip, Aug 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    위치좋고 깨끗한 호텔

    깨끗하고 위치가 아주 좋습니다. 직원도 친절하고 좋았습니다.

    byungkyw, 2 night business trip, Sep 5, 2019

    Verified Hotels.com guest review

See all 18 reviews