All properties in Cali, Valle del Cauca, Colombia

NH Cali Royal

4-star hotel in Cali with outdoor pool and restaurant

  • Free WiFi and free parking

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 46.
1 / 46Outdoor Pool
Carrera 100b Number 11a 99, Cali, A99, Valle del Cauca, Colombia
8.4.Very good.
  • After staying at NH Cali for several weeks over recent visits all I can say is that it…

    May 22, 2021

  • Hotel service and staff was fine but jacuzzi and turco wasn’t working WI -FI was awfull…

    Mar 22, 2021

See all 232 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 145 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour health club

For families

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • Holguines Trade Center - 3 min walk
  • Unicentro Shopping Center - 5 min walk
  • Universidad del Valle - 13 min walk
  • Centro Comercial Aventura Plaza - 14 min walk
  • Babilla Park - 15 min walk
  • Jardin Plaza Shopping Center - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Superior Room
  • Junior Suite
  • Family Suite


Carrera 100b Number 11a 99, Cali, A99, Valle del Cauca, Colombia
  • Holguines Trade Center - 3 min walk
  • Unicentro Shopping Center - 5 min walk
  • Universidad del Valle - 13 min walk

What’s around


  • Holguines Trade Center - 3 min walk
  • Unicentro Shopping Center - 5 min walk
  • Universidad del Valle - 13 min walk
  • Centro Comercial Aventura Plaza - 14 min walk
  • Babilla Park - 15 min walk
  • Jardin Plaza Shopping Center - 16 min walk
  • Fundacion Valle del Lili - 27 min walk
  • Premier Limonar Mall - 36 min walk
  • Pontificia Universidad Javeriana Cali - 41 min walk
  • Santiago de Cali University - 2.6 mi / 4.1 km
  • Universidad Icesi - 2.6 mi / 4.2 km

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 31 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 145 rooms
  • This hotel is arranged over 10 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Parents must have child's birth certificate and photo ID*


  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • Up to 55 lbs
  • Pets must be supervised


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle (available 24 hours)*


  • Free onsite self parking
  • Free onsite valet parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Spa services on site
  • Spa tub
  • Steam room

Working away

  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference center
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas (fines apply)
  • Television in common areas


  • In-room accessibility
  • Wheelchair accessible

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with Turkish bath/hammam.


Cafe Royal - This restaurant specializes in international cuisine and serves lunch only.

La Parrilla - This restaurant specializes in barbecue and serves lunch and dinner.

Small print

Also known as

  • Hotel Cali
  • NH Cali Royal
  • NH Cali Royal Hotel
  • NH Cali Royal Hotel Cali
  • Hotel Radisson Cali
  • Hotel Radisson Royal
  • Hotel Radisson Royal Cali
  • NH Cali Royal Cali
  • Radisson Hotel Cali
  • Radisson Royal Cali
  • Radisson Royal Hotel Cali
  • NH Cali Royal Hotel

Optional extras

Breakfast costs between COP 47066 and COP 115855 per person (approximately)

Pets are allowed for an extra charge of COP 87500 per pet, per stay

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of COP 60000 per vehicle (one way)


Guests planning to check in with a pet must provide the pet's health certificate at check-in.

If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, NH Cali Royal does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool.
  • Yes, cats and dogs are welcome, with a maximum weight of 55 lbs per pet. There's a charge of COP 87500 per pet, per stay. Service animals are exempt from fees.
  • You can check in starting at 3 PM. Check-out time is noon. Express check-in is available.
  • Yes, Cafe Royal offers international cuisine. Nearby restaurants include Sanissimo BIO (4-min walk), Mr Bross (5-min walk), and D'Toluca (5-min walk).
  • Yes, an airport shuttle is available. The charge is COP 60000 per vehicle one way.
  • NH Cali Royal has an outdoor pool and a 24-hour health club, as well as a spa tub.
8.4.Very good.
  • 10.0.Exceptional

    Amazing staff , they couldn’t help us more , extremely friendly, and ready to attend all our needs, hotel itself could improve a little more, however is our best hotel to stay in Cali if you like to have a dedicated attention, great service !!!!

    3 night family trip, Mar 13, 2021

    Verified Expedia guest review

  • 6.0.Good

    The food and staff in the kitchen was horrible. There was only one guy that was awesome in the kitchen. I can’t remember his name though. The first room that they put us in was dissatisfying.

    2 night family trip, Mar 1, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Everyone was so nice.. my only problem was the WiFi was down 3 days. But everything else was great!!!!

    4 night family trip, Feb 23, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    Helpful and cortéus staff, clean and close to everything, really convenient.

    2 night family trip, Feb 21, 2021

    Verified Expedia guest review

  • 2.0.Poor

    The hotel lack communication, rooms are full with the same smell in the hallways. Food was the same no diversity.

    3 night family trip, Feb 21, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location! Staff super friendly and attentive. It’s my favorite place when I visit Colombia

    8 night trip, Feb 20, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Los lunes no hay piscina disponible por mantenimiento. Increíble que un hotel de este nivel no tenga disponible la piscina y que el mantenimiento no se haga de noche para así garantizar la disponibilidad todos los días. Adicionalmente las llaves de los cuartos se desactivan continuamente teniendo que ir a recepción a configurarlas de nuevo y a veces no es suficiente y toca reconfigurarlas. Es un buen hotel con buen servicio y buena comida pero esto hace que uno no vuelva

    2 night family trip, Jan 2, 2021

    Verified Expedia guest review

  • 4.0.Fair

    The staff knowing how many people are going to stay in the room they have enough towels. The gym did not have paper towels to clean equipment. There was no towels in the gym. The color of the water of the jacuzzi was not attractive to go in. They show change the tile to a blue color just like the pool

    1 night family trip, Dec 18, 2020

    Verified Orbitz guest review

  • 8.0.Very good

    love this place in Cali

    i really enjoyed our 12 day stay here . the staff was excellent at attending and responding to our needs . the breakfast was excellent every day. the waiting staff was exceptional . i highly recommend the pericos. when we asked for something , they would provide it ;extra towels , extra clothes hangars , etc. so very warm and generous. my hat is off to them .best place i have ever stayed. it was clean and they were very covid aware . staff was always cleaning the high traffic areas . one knock i have is that somethings in our room looked dated like the furniture and carpet. also we had the misfortune of being there the same time as the local soccer club who was playing for the colombian league championship. therewere television crews , and too many fans in and around the hotel at times. one evening they had a pep rally in front of the hotel and we couldn't even get close to the hotel for an hour. i know it is a big thing for Cali america fans but it was a pain for us. other than that we had a great stay. i give it a 4.9 rating overall . definitely would stay here again.

    Otto, 11 night family trip, Dec 16, 2020

    Verified guest review

  • 8.0.Very good

    Property in general looks ok, but definitely need an upgrade soon, rooms look old and decor needs improvement, in the other hand , the stuff is amazingly friendly and ready to serve

    Andres, 4 night family trip, Nov 30, 2020

    Verified Expedia guest review

See all 232 reviews