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Bonsella Cozy Hotel

3.5-star hotel with restaurant, near Hoan Kiem Lake

  • Free WiFi

Image gallery

  • Family Room, City View - Guest Room
  • Family Room, City View - Guest Room
  • Family Room, City View - Bathroom
  • Grand Family Room - Bathroom
  • Family Room, City View - Guest Room
Family Room, City View - Guest Room. Image 1 of 60.
1 / 60Family Room, City View - Guest Room
No.1 Hai Tuong Lane, Ta Hien Street, Hanoi, 10000, Vietnam
9.8.Exceptional.
  • An excellent hotel. Great location in heart of the old town. Staff lovely and helpful.…

    Feb 15, 2020

  • Super Courteous, Friendly, helpful staff that made our stay a delight. It is a bit…

    Feb 5, 2020

See all 115 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Dining options
Shopping
Walkable
Safe
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 30 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • 24-hour front desk
  • Air conditioning
  • Front desk safe

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Hydromassage showerhead
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Hoan Kiem
  • Hoan Kiem Lake - 5 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • Hanoi Old City Gate - 5 min walk
  • Hanoi Opera House - 19 min walk
  • Ho Chi Minh Mausoleum - 34 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Twin Room, City View
  • Superior Double Room
  • Deluxe Double Room
  • Deluxe Double Room, City View
  • Family Room, City View
  • Grand Family Room

Location

No.1 Hai Tuong Lane, Ta Hien Street, Hanoi, 10000, Vietnam
  • In Hoan Kiem
  • Hoan Kiem Lake - 5 min walk
  • Thang Long Water Puppet Theatre - 5 min walk

What’s around

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 5 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • Hanoi Old City Gate - 5 min walk
  • Hanoi Opera House - 19 min walk
  • Ho Chi Minh Mausoleum - 34 min walk
  • Ngoc Son Temple - 7 min walk
  • Dong Xuan Market - 8 min walk
  • St. Joseph's Cathedral - 11 min walk
  • Hoa Lo Prison Museum - 18 min walk
  • Imperial Citadel of Thang Long - 26 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 40 min drive
  • Hanoi Long Bien Station - 10 min walk
  • Hanoi Railway Station - 24 min walk
  • Hanoi Van Dien Station - 11 min drive

At a glance

Hotel size

  • This hotel has 30 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Room service (during limited hours)

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Languages Spoken

  • English
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Bonsella Cozy Hotel Hotel
  • Bonsella Cozy Hotel Hanoi
  • Bonsella Cozy Hotel Hotel Hanoi

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Bonsella Cozy Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Bonsella Cozy Hotel.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, there's an onsite restaurant that offers local and international cuisine.
9.8.Exceptional.
  • 10.0.Exceptional

    Good location. Friendly and helpful staff Very good breakfast with different menu every day (we stayed there for 4 days)

    4 night trip with friends, Jan 31, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel itself is modern and well maintained for the price point, but where it really shines is the breakfast and the staff. Everyone who works here is so nice and accommodating! I had some issues with my safe but after 2 in-room calls they decided to replace it with a different box, and no issues after that. They were very apologetic about the situation. Breakfast was incredible, definitely have the pho and the chicken karaage (if they have it). I'd gladly recommend staying here, but maybe bring ear plugs because it is pretty close to beer street so if you're on a lower floor you'll hear a bit of street noise on the weekend.

    Shaina, 10 night trip, Jan 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It was nice to be in the Old Quater itself. The hotel was very clean and comfortable.

    Maria, 4 night family trip, Jan 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff were so friendly. Location was perfect in the old quarter. Rooms spacious.

    Katja, 2 night romance trip, Dec 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Stayed here in mid-December on two separate occasions and value for money it’s hard to be beaten. We had to stay at a different hotel at the same price point down the street and Bonsella is significantly better. The rooms are nice, modern, and clean. Breakfast is included and there are a range of a la carte options as well as buffet. Lots of fruit like watermelon, dragon fruit and passionfruit. I thought the a la carte pho was pretty good too. The hotel entrance is indeed tucked in a small alleyway, but the benefit here is that the outside noise of the old quarter was never really heard in the rooms. The other hotel we stayed at down the street that significantly more noisy. So another big plus for Bonsella. The 1 king bed + 1 single bed room felt massive and spacious. The 1 king room was also fairly sized given the price and location. The receptionist and hotel staff was amazing. They were always available to answer any questions we had. Would recommend staying here if back in Hanoi old quarter.

    KEUNG, 1 night romance trip, Dec 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic service, organised anything we asked for, probably one of the best hotels I've ever stayed in

    4 night trip with friends, Dec 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great value for the money

    Nice stay. Value for money. The hotel upgraded us to a bigger room and everyone was friendly and welcoming. I’d definitely go back to Bonsella Cozy if I return to Hanoi.

    Michael, 1 night family trip, Dec 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A great stay!

    Bonsella Cozy Hotel staff are amazing! We were greeted with welcome watermelon juice and quick and friendly service. Check in was a breeze. The room was comfortable, clean and modern. I think the hotel was recently renovated was everything was new and sparkling clean.. breakfast was both a la cartel and buffet and there was so much food including pancakes, toast, eggs, Asian congee soup and lots more that we didn’t even get to try it all because we were too full. Staff were super helpful and recommended several places to eat including the best egg coffee place ever! I definitely recommend Bonsella Cozy for value for money. Location close to everything, super caring staff! And clean comfortable rooms allat a great price makes this a 10/10 choice!

    Michael, 1 night family trip, Dec 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic services, breakfast and location. Welcome drink and gift from hotel was nice surprise.

    Neil, 1 night family trip, Dec 19, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Very clean property in the center of old quarters. Great service by the management team.

    2 night trip, Dec 19, 2019

    Verified Expedia guest review

See all 115 reviews