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1 room, 2 adults

Castle Hotel, Autograph Collection, Orlando, United States of America

4-star4 stars
8629 International Drive, Orlando, FL, 32819, United States of America

4-star hotel with outdoor pool, connected to a shopping center, near The Wheel at ICON Park™
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 985 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Bar
Bar is awesome
WiFi
Good internet service
Cleanliness
Clean

Castle Hotel, Autograph Collection, Orlando, United States of America

from NZ$167
  • Executive Studio, 1 King Bed
  • Room, 1 King Bed
  • Room, 2 Queen Beds, Tower
  • Room, 2 Queen Beds
  • Room, 1 King Bed, Tower

What’s around Castle Hotel, Autograph Collection, Orlando, United States of America

Landmarks

  • The Wheel at ICON Park™ - 6 min walk
  • Pointe Orlando - 12 min walk
  • Orange County Convention Center - 17 min walk
  • Universal Orlando Resort™ - 36 min walk
  • Aquatica - 43 min walk
  • SEA LIFE Orlando Aquarium - 6 min walk
  • Madame Tussauds - 7 min walk
  • Wonderworks - 11 min walk

Getting around

  • Orlando, FL (MCO-Orlando Intl.) - 18 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) - 42 min drive
  • Orlando Station - 12 min drive
  • Kissimmee Station - 20 min drive
  • Winter Park Station - 21 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 214 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4 PM-2 AM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 2 per room (up to 40 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Spa tub
  • Golfing nearby
  • Pool umbrellas
  • Fitness facilities
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference space size (feet) - 6843
  • Conference space size (meters) - 636
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Antlers Lounge - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.

Garden Bistro & Bar - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.

Café Tu Tu Tango - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Open daily.

Vito's Chop House - This steakhouse specializes in American cuisine and serves lunch and dinner. Open daily.

Castle Hotel, Autograph Collection, Orlando, United States of America’s small print

Also known as

  • Castle Autograph Collection
  • Castle Autograph Collection Orlando
  • Castle Hotel Autograph Collection
  • Castle Hotel Autograph Collection Orlando
  • Holiday Inn Resort Orlando - The Castle Hotel Orlando
  • Hotel, Autograph Collection
  • Castle Hotel, Autograph Collection Hotel
  • Castle Hotel, Autograph Collection Orlando
  • Castle Hotel, Autograph Collection Hotel Orlando

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: USD 100.00 per day

Optional extras

Self parking costs USD 15 per night

Valet parking costs USD 21 per night

Refrigerators are available for USD 25.00 per stay

Rollaway beds are available for USD 25.0 per stay

Breakfast costs between USD 9 and USD 16 for adults, and USD 8 and USD 16 for children (approximately)

Pets are allowed for an extra charge of USD 150 per pet, per day

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Superb 9.0 From 508 reviews

Poor 2.0
First we start off with the tree I found with Trump 2020 and a nazi symbol SS carved under it. After posting a picture of the tree online my rental was damaged, I believe in the parking lot, still have not heard anything back from them on that like they said they would. Then upon checking out a gentleman strikes up a conversation with me in the parking lot claiming he works there and has since the day it opened. He proceeds to go on a rant about a family of 6 African Americans that had recently checked in, I dont know how many were in the party but I think I know what family he was speaking of, he proceeds to say "all black woman are big fat b*tches" that men are naturally sexual creatures. I could not wait to get out of the place. I called Marriott customer service and they submitted a report, I called back to give more information at which point I was hung up on, called the property and asked to speak to a manager to which they said the manager was busy and how could she assist, I proceed to tell her who I was and why I was calling and she said no one that works at the property fits that description, so I tell her I was recording the call and is that her final answer at which she said it was illegal for me to record her, why would someone representing a reputable company be concerned they are being recorded, then she hung up on me. What a joke, never again will we stay at a Marriott. Hilton's have been speaking to me though.
us10 night family trip
Very good 8.0
Cozy for families. Convenient and friendly Staff
Pros: Nice for family as the hotel is not huge. It felt cozy and relaxed. The staff were friendly. The Garden Bistro provided good breakfast. The location is convenient to shopping, dining, airport, conference, etc. The hotel was clean all through. I liked all their amenities. Cons: My room was clean and premium with city view. But the furniture was large and heavy so the room felt cramped. There was no room to sit down to do some work or room for two people to walk around same time. The bathroom felt cheap. I paid premium for city view room. It was a waste. I was looking at a the parking lot and an empty lot for sale. we had another room that overlooked the pool & spa. I think that is nice. The curtains had no liner and didn't close/overlap - a strange setup. I was waken up by the first beam of day light everyday and it was not that pleasant. Another thing bothering me is that the hotel used plastic cups everywhere. On one hand, it was convenient for guests; on the other hand, it was bad for environment. Considering it was a Marriott hotel and they always bragged about how much they cared about the environment, I think they could and should do better by switching to paper cups. Action speaks louder than words. I always had my water bottle with me and some travel utensil. Overall I was satisfied with my stay.
usFamily trip
Fair 4.0
1) Arrived around 2 am and had to change rooms twice since beds had hair on them and one you could see it though the sheet covering mattress. #Needbettermaids. Got to third row and it did’t have hair. 2) Room AC set at 65 degrees yet was still hot and that was lowest thermostat could go. 3) Housekeeping didn’t clean room 2 out of 6 day stay and didn’t change bed linens after day 3 which is pretty standard for most hotels. Hotel management offered up apologies and a $100 meal credit for both rooms since I booked two on first day after hair incident; however next morning manager called and rescinded offer stating since I booked through third party they couldn’t apply any meal credit. I had no intention of eating at their restaurant anyway based on experience with room not being cleaned thoroughly. 4) They require $100 per day for incidentals so I had $1200 dollars locked on my credit card since I had two rooms..ridiculous. 5) They charge $15/day to park.. Overall: Hotel is not 4 Star and there are probably a lot nicer facilities for what you pay. The location is great and that is the main positive for this hotel.
PatriciaH, usOther trip
Exceptional 10.0
Castle was beautiful
Upon arrival we discovered that they did not yet have a king room ready for us so we decided to wander around the grounds and explore. That grounds are immaculately maintained and we also discovered the hotel is attached to a couple nice restaurants. My fiancé and I decided to go get a bite to eat at tutu tango while we waited. It was very delicious. After a small lunch we headed back up to the front to check on the room, which was still not ready. The front desk clerk was very apologetic and waived our $15 dollar parking fee, which was very nice. Unfortunately we had dinner reservations that we really needed to freshen up for(it was my fiancé birthday). We needed a king bed due to my fiancé’s knee issues and my back issues. The front desk clerk quickly found a solution after I explained this. He upgraded our tower suite reservation to a executive suite free of charge because they did have a king size bed available for that room. After a late dinner we decided to do room service for breakfast. The breakfast was very good and the delivery was right on time. All in all we really enjoyed our stay and will go again in the future.
Vanessa, usOther trip
Very good 8.0
Excellent Hotel, Not A Resort Of Course
This hotel (and many others in the area) would have 100% excellent reviews if Orlando did a better job of setting realistic expectations. This is not a resort by any stretch of the imagination, but is a very lovely hotel in a great location that is worth the price. It does not cost $80, as initially advertised without taxes and resort fees, but $130 total. That is certainly not unreasonable as many Hampton Inn's are the same price (or more) and hotels in many cities are MUCH more expensive. The issue is that the hotel is advertised as this exotic honeymoon resort experience that is super affordable. It certainly is a clean, VERY comfortable hotel (excellent bed and pillow, WOW!) It has a beautiful boutique vibe that makes it a much better experience than a boring chain hotel, like Hampton Inn. The front desk person, Alex, was very friendly and the cookies in the lobby were delish. However, don't expect to spend all day at the hotel like you would a honeymoon resort. Expect a Hampton Inn hotel, and you will be wow-ed, expect a resort and you will be disappointed. PS it would be a great place with kids who will be amazed that it is a castle!
UT Girl, usOther trip

Castle Hotel, Autograph Collection, Orlando, United States of America

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