Guests
All properties in Singapore, Singapore

JEN Singapore Tanglin by Shangri-La (SG Clean)

4-star hotel with spa, near Tanglin Mall

  • Free WiFi and free parking

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Children’s Pool
  • Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 86.
1 / 86Outdoor Pool
1A Cuscaden Road, Singapore, 249716, Singapore
8.6.Fabulous.
  • Something was wrong with the cable tv. Back end did a few reset and even the technician…

    Mar 26, 2020

  • Location of hotel and the room and in-room facilities. We'll be returning again sometime…

    Mar 24, 2020

See all 635 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Walkable
Shopping
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 565 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Orchard
  • Singapore Botanic Gardens - 9 min walk
  • Gleneagles Hospital - 8 min walk
  • ION Orchard - 14 min walk
  • Fort Canning Park - 35 min walk
  • Tanglin Mall - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Superior Room, 2 Twin Beds
  • Club Room, 1 King Bed

Location

1A Cuscaden Road, Singapore, 249716, Singapore
  • In Orchard
  • Singapore Botanic Gardens - 9 min walk
  • Gleneagles Hospital - 8 min walk

What’s around

Landmarks

  • In Orchard
  • Singapore Botanic Gardens - 9 min walk
  • Gleneagles Hospital - 8 min walk
  • ION Orchard - 14 min walk
  • Fort Canning Park - 35 min walk
  • Tanglin Mall - 3 min walk
  • Forum The Shopping Mall - 8 min walk
  • Palais Renaissance - 9 min walk
  • Far East Shopping Centre - 10 min walk

Getting around

  • Changi Airport (SIN) - 31 min drive
  • Singapore (XSP-Seletar) - 25 min drive
  • Senai International Airport (JHB) - 61 min drive
  • JB Sentral - 50 min drive
  • Orchard Station - 13 min walk
  • Newton Station - 25 min walk
  • Somerset Station - 26 min walk
  • Free shopping center shuttle

At a glance

Hotel size

  • This hotel has 565 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 2:00 PM-noon
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings

Special check-in instructions

Front desk staff will greet guests on arrival. JEN Singapore Tanglin by Shangri-La (SG Clean) advises that they will automatically enroll guests checking in through December 31, 2021 into Shangri-la’s COVID-19 emergency medical coverage at no additional cost. For further details of the program, please contact the hotel.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Pool sun loungers
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Telephone accessibility kit

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Turndown service

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa at Traders Hotel has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

J65 - This restaurant serves breakfast, lunch, and dinner.

Ah Hoi's Kitchen - This restaurant specializes in Singaporean cuisine and serves lunch and dinner.

Small print

Also known as

  • Hotel Traders
  • Hotel Jen Tanglin Shangri-La
  • Jen Tanglin Singapore Shangri-La
  • Jen Tanglin Shangri-La
  • Hotel Jen Tanglin Singapore by Shangri La
  • Hotel Jen Tanglin
  • Jen Tanglin Singapore
  • Jen Tanglin
  • Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
  • Traders Hotel Singapore
  • Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
  • Hotel Traders Singapore
  • Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
  • Hotel Hotel Jen Tanglin Singapore by Shangri-La
  • Hotel Jen Tanglin Singapore by Shangri La
  • Hotel Jen Tanglin Singapore Shangri-La
  • Hotel Jen Tanglin Shangri-La
  • Jen Tanglin Singapore Shangri-La
  • Jen Tanglin Shangri-La
  • Hotel Jen Tanglin Singapore by Shangri-La Singapore
  • Hotel Jen Tanglin Singapore
  • Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
  • Singapore Hotel Traders
  • Traders Hotel Singapore
  • Jen Tanglin Singapore Shangri
  • Singapore Traders
  • JEN Singapore Tanglin by Shangri La
  • Hotel Jen Tanglin Singapore (SG Clean)
  • Hotel Jen Tanglin Singapore by Shangri La
  • Singapore Traders Hotel
  • Traders Hotel
  • Traders Singapore
  • Traders Singapore Hotel

Optional extras

Rollaway beds are available for SGD 106.0 per night

Buffet breakfast is offered for an extra charge of SGD 32.00 for adults and SGD 16.00 for children (approximately)

Policies

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, JEN Singapore Tanglin by Shangri-La (SG Clean) does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - noon. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring Singaporean cuisine. Nearby restaurants include Patara Fine Thai Cuisine (3-min walk), Yan Ting (5-min walk), and Shinji by Kanesaka (5-min walk).
  • No, this hotel doesn't have a casino, but Resort World Sentosa Casino (11-min drive) and Marina Bay Sands Casino (16-min drive) are both nearby.
  • Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and soothe your senses in the spa tub. JEN Singapore Tanglin by Shangri-La (SG Clean) also has an outdoor pool and a sauna, as well as a steam room and access to a nearby health club.
8.6.Fabulous.
  • 10.0.Exceptional

    Clean, professional, very well located. Good breakfast.

    3 night business trip, Mar 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was fine. Really like the corner room. Bathroom a little small but not a problem. Sitting on the sofa looking down at the road, there was a ledge between the sofa and the window and there was what looked like food crumbs. Housekeeping should be a little more diligent.

    Christopher, 1 night trip with friends, Mar 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I was very impressed with the staff whom on checking in saw I couldn’t get the room that I had actually booked so they arranged an upgrade for me, excellent service recovery.The hotel has great facilities and I enjoy its location.Id definitely stay there again for sure.

    James, 3 night family trip, Feb 17, 2020

    Verified Ebookers guest review

  • 10.0.Exceptional

    Nice and clean . Good to have microwave oven. Plus well equipped with plates/ cup / fork & spoon. Including cleaning detergent too

    Alex, 1 night romance trip, Feb 15, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Was told there was a low occupancy rate at the hotel due to the virus. Irony was check-in took 45min despite its low occupancy rate. Breakfast that was supposed to be at the lounge had to be made at the common cafe instead due to the low occupancy rate, despite paying more for the Club room. Steam room and sauna were also closed due to the virus which should be made public but hotel clearly failed to do so. As much as the hotel is a 4* + Shangri-la group, it definitely isn’t worthy of the rating and its failure to provide the basic quality service expected. Utter disappointment.

    FW, 1 night romance trip, Feb 13, 2020

    Verified Expedia guest review

  • 6.0.Good

    Hotel appears to have been recently redone, and it's "less formal, more casual" style is a nice change from most Singapore hotels. Quiet and convenient location too not far from most things in Singapore. That said, the property and amenities are a bit tired. As is the mall the hotel is attached to.

    3 night business trip, Feb 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Return Stay

    This is not my first stay at this hotel. The room is clean and there are Fox Movies, HBO and Chinese movies channels. The free shuttle is large and comfortable.

    Loh, 1 night family trip, Feb 6, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The decor of the hotel is very good. The location is also very good - nice and quiet and within walking distance to Orchard Road. Check-in was terrible. In fact it was the worst experience I have had in over 35 years of travel. An early check in was requested but the hotel could not accommodate us which was fine. We were told to come back around 12 noon. We came back at 1.55pm and only 1 room was ready so we grabbed that. We were told the next room would be ready by the time we got to the room. 2.30pm - still no room so I went down to reception and was told the room would be ready in another 45 minutes to an hour. Not good news when you are tired from travelling. I would have appreciated the hotel staff being up front and saying that the room would not be ready by 2pm instead of stringing us along.

    Peter, 2 night business trip, Feb 6, 2020

    Verified Expedia guest review

  • 8.0.Very good

    We stayed here many years ago when it was known as Traders. A little disappointed that the restaurant facilities were not as good as we remembered it. The room facilities were perfectly adequate However it is a good location for the botanical gardens and Orchard Road.

    3 night romance trip, Jan 31, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The Jen is all about the people on the ground. All are unfailingly polite but a few are absolutely focussed on guests satisfaction. A really difficult time due to Coronavirus meant a lot of facilities were closed but understandable for safety. Can’t thank them enough and will go back

    2 night romance trip, Jan 29, 2020

    Verified Expedia guest review

See all 635 reviews