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JEN Singapore Tanglin by Shangri-La (SG Clean)

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Lobby
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Executive Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Overview of JEN Singapore Tanglin by Shangri-La (SG Clean)

JEN Singapore Tanglin by Shangri-La (SG Clean)

4.0 star property
4-star hotel with 2 restaurants, near Tanglin Mall

8.6/10 Fabulous

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is NZ$310
Price available on 06/01/2023
Map
1A Cuscaden Road, Singapore, 249716
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles
  • Children's pool
  • Spa tub
  • Pool bar
For families
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Orchard
  • Orchard Road - 8 min walk
  • Singapore Botanic Gardens - 4 min drive
  • Bugis Street Shopping District - 15 min drive
  • Mustafa Centre - 15 min drive
  • Raffles Place - 14 min drive
  • Suntec City - 15 min drive
  • Singapore Flyer - 16 min drive
  • Marina Bay Sands Casino - 16 min drive
  • Marina Bay Sands Skypark - 16 min drive
  • Gardens by the Bay - 17 min drive

Getting around

  • Singapore (XSP-Seletar) - 28 min drive
  • Changi Airport (SIN) - 33 min drive
  • Senai International Airport (JHB) - 74 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 23.7 miles/38.1 km
  • JB Sentral - 47 min drive
  • Orchard Boulevard Station - 3 min walk
  • Orchard Station - 13 min walk
  • Somerset Station - 25 min walk

Restaurants

  • Fat Cow - 2 min walk
  • Caffé Beviamo - 3 min walk
  • Tenshin - 3 min walk
  • Patara Fine Thai Cuisine - 3 min walk
  • Hediard - 4 min walk

About this property

JEN Singapore Tanglin by Shangri-La (SG Clean)

At JEN Singapore Tanglin by Shangri-La (SG Clean), you'll be 0.4 mi (0.6 km) from Orchard Road and 4.9 mi (7.8 km) from Universal Studios Singapore. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and J65, one of 2 restaurants, serves breakfast, lunch and dinner. Other features of this upmarket hotel include an outdoor pool, a poolside bar and a fitness centre. The location and shopping get good marks from fellow travellers. Public transportation is only a short walk: Orchard Boulevard Station is 3 minutes and Orchard Station is 13 minutes.

Languages

Chinese (Mandarin), English, Hindi, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 565 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until noon
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free covered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Access to nearby health club

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Phone accessibility kit
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Hindi
  • Malay

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Turndown service

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Spa at Traders Hotel has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

J65 – This restaurant serves breakfast, lunch and dinner.
Ah Hoi's Kitchen – This restaurant specialises in Singaporean cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount, which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Optional extras

  • Buffet breakfast is offered for an extra charge of SGD 38.00 for adults and SGD 19.00 for children (approximately)

Children & extra beds

  • Rollaway beds are available for SGD 106.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and Shangri-La Cares (Shangri-La) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri
JEN Singapore Tanglin by Shangri La
Hotel Jen Tanglin Singapore (SG Clean)
Hotel Jen Tanglin Singapore by Shangri La

Frequently asked questions

Does JEN Singapore Tanglin by Shangri-La (SG Clean) offer free cancellation for a full refund?
Yes, JEN Singapore Tanglin by Shangri-La (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at JEN Singapore Tanglin by Shangri-La (SG Clean)?
As of 6 December 2022, prices found for a 1-night stay for 2 adults at JEN Singapore Tanglin by Shangri-La (SG Clean) on 6 January 2023 start from NZ$310, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at JEN Singapore Tanglin by Shangri-La (SG Clean)?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at JEN Singapore Tanglin by Shangri-La (SG Clean)?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at JEN Singapore Tanglin by Shangri-La (SG Clean)?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at JEN Singapore Tanglin by Shangri-La (SG Clean)?
Yes, there's free self parking.
What are the check-in and check-out times at JEN Singapore Tanglin by Shangri-La (SG Clean)?
You can check in from 3:00 PM - noon. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at JEN Singapore Tanglin by Shangri-La (SG Clean)?
No, this hotel doesn't have a casino, but Resort World Sentosa Casino (11-min drive) and Marina Bay Sands Casino (16-min drive) are both nearby.
What is there to do at JEN Singapore Tanglin by Shangri-La (SG Clean) and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. JEN Singapore Tanglin by Shangri-La (SG Clean) also has an outdoor pool and a sauna, as well as a steam room and access to a nearby health club.
Are there restaurants at or near JEN Singapore Tanglin by Shangri-La (SG Clean)?
Yes, there are 2 on-site restaurants, featuring Singaporean cuisine. Nearby restaurants include Tenshin (3-min walk), Patara Fine Thai Cuisine (3-min walk) and Hediard (4-min walk).
What's the area around JEN Singapore Tanglin by Shangri-La (SG Clean) like?
JEN Singapore Tanglin by Shangri-La (SG Clean) is in Orchard, a short 3-minute walk from Orchard Boulevard Station and 8 minutes' walk from Orchard Road. The local area is considered walkable, as well as being good for shopping.

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.5/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.1/10

Eco-friendliness

8/10 Very good

Keith, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Astridur, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Krystel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hwee Khim, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tommy's Stay in Hotel Jen Tanglin
Prior to my booking, I had seen a number of negative reviews of Hotel Jen Tanglin. Nevertheless, I still wanted to give it a try as it was managed by Shangri-la. I had sent a email to the hotel to find out the early morning check-in process. Unfortunately, I didn't get a response. In view of this, I didn't have any expectation initially. When I checked in, the process was quite smooth and fast. My special request was fulfilled. When I entered into the room, I found it was reasonably great. The location of the hotel was about 10 minutes away from Orchard Road but the walking distance was acceptable. The hotel was relatively new and quite comfortable. For that price in Singapore, it is a great deal to stay in a 4 stars hotel.
Tommy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay and chill out
We had a connecting room for 4 of us and it was wonderful time bonding and playing games . The buffet dinner was excellent too.
Charn Wye, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Ang, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adrian, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great value
Stayed over the F1 weekend, great value for what we received. It’s a reasonable stroll (10 minutes) to the closest MRT, didn’t bother us but in poor weather that could be an issue. Rooms were really comfortable and quiet for a hotel. Check out was painful, self service not working for us, has to line up for 45 minutes just to drop keys off, not enough staff dealing with those coming in and out. Wouldn’t normally bother me but the attitude of staff around the issue wasn’t great. Pool staff were lovely as was check in.
Allan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night business trip
Verified Hotels.com guest review