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Ramada Queenstown Central

Photo gallery for Ramada Queenstown Central

Luxury Penthouse | Balcony
Front of property – evening/night
Studio Apartment, Lake View | Blackout curtains, soundproofing, iron/ironing board, cots/infant beds
Luxury Penthouse | Living area | Flat-screen TV

Overview of Ramada Queenstown Central

VIP Access

Ramada Queenstown Central

4.0 star property
Queenstown City Centre ski hotel with ski shuttle and ski storage

8.6/10 Fabulous

624 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bar
The price is NZ$384
Price available on 16/04/2023
24 Frankton Road, Queenstown, 9300
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Ski rentals
  • Ski storage
  • Ski passes
  • 24-hour fitness centre
  • Self parking
  • 2 meeting rooms
  • Ski shuttle
  • Terrace
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Queenstown City Centre
  • The Remarkables Ski Area - 33 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive
  • Ski shuttle (surcharge)


  • Cookie Time - 6 min walk
  • Starbucks - 6 min walk
  • Pig and Whistle Pub - 7 min walk
  • 1876 Bar & Restaurant - 7 min walk
  • Speights Ale House - 7 min walk

About this property

Ramada Queenstown Central

Ramada Queenstown Central features a ski shuttle and puts you near winter activities such as downhill skiing, snowboarding and cross-country skiing. After visiting the 24-hour fitness centre for a workout, guests who aren't on the slopes can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Skiers will appreciate access to ski passes, storage and rentals. Fellow travellers say good things about the helpful staff and location.


Chinese (Mandarin), English, German, Malay, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 131 rooms


  • Check-in time from 3:00 PM until 9:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • If you arrive at the property after hours, you'll need to check in at an alternate location: Lockbox located at Ramada Queenstown Central's front doors.
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your passport after booking
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Secured covered on-site self-parking (NZD 25.00 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options


  • Ski shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

What to do

  • Golf lessons with a pro
  • Private winery tours
  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Scooter/moped hire nearby
  • Skydiving nearby
  • Zip-lining nearby
  • Ice skating nearby

Working away

  • 2 meeting rooms
  • Conference space (1076 square feet)


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Multilingual staff
  • Golf cart on-site
  • Golf clubs on-site
  • Ski equipment hire
  • Ski storage
  • Snow sports gear


  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • 18 holes of golf
  • Golf clubhouse on site
  • Golf pro shop on site


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Raised toilet seat
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance


  • Chinese (Mandarin)
  • English
  • German
  • Malay
  • Portuguese
  • Spanish


  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Ski hire
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi


  • Daily housekeeping

Special features


Coco Cabana by Franks – On-site restaurant.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately NZD 15 to 30 per person
  • Ski shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • Cots/infant beds are available for NZD 25.0 per night
  • Rollaway beds are available for NZD 80.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds


  • Covered self-parking costs NZD 25.00 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).


<p>Only registered guests are allowed in the guestrooms.</p> <p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>On-site parties or group events are strictly prohibited.</p> <p>Guests can rest easy knowing that there's a smoke detector and a security system on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Ramada Queenstown Central Hotel
Ramada Queenstown Central Queenstown
Ramada Queenstown Central Hotel Queenstown

Frequently asked questions

Does Ramada Queenstown Central offer free cancellation for a full refund?
Yes, Ramada Queenstown Central does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ramada Queenstown Central?
As of 23 March 2023, prices found for a 1-night stay for 2 adults at Ramada Queenstown Central on 16 April 2023 start from NZ$384, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ramada Queenstown Central?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Ramada Queenstown Central?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Ramada Queenstown Central?
Yes. Self-parking costs NZD 25.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at Ramada Queenstown Central?
You can check in from 3:00 PM - 9:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Ramada Queenstown Central?
No, this hotel doesn't have a casino, but Skycity Queenstown Casino (8-min walk) and SKYCITY Wharf Casino (10-min walk) are both nearby.
What is there to do at Ramada Queenstown Central and nearby?
Have fun with on-site winter activities such as skiing. Additional recreation nearby includes casino gaming, ecotours and segway hire. Ramada Queenstown Central also has a 24-hour fitness centre.
Are there restaurants at or near Ramada Queenstown Central?
Yes, there's an on-site restaurant, Coco Cabana by Franks.
What's the area around Ramada Queenstown Central like?
Ramada Queenstown Central is in Queenstown City Centre, a short 8-minute drive from Queenstown (ZQN-Queenstown Intl.) and 3 minutes' walk from Queenstown Gardens. Travellers say that the area is walkable and ideal for skiing.







Staff & service




Property conditions & facilities




10/10 Exceptional

High Marks
The rooms with kitchenette, washer/dryer, etc., were very comfortable and spacious. Please note that other rooms are smaller. Very well located near downtown and botanical gardens. The personnel could not have been friendlier or more helpful. A strong contender for my next visit back.
Scott, 5-night trip
Verified guest review

2/10 Poor

An awful checking in experience
One of the worst experiences I had ever with a hotel. I arrived at about 11 am and find that I had no place to temporarily stop my car to go inside to register. Finally I have to stop at disabled parking and ask my wife to go inside to check in and ask where I can park while I am sitting at driver’s seat ready to move if a disabled person or a police show up. There were 4 car parking positions in front of the disabled parking but all have a car parked with nobody inside though the posted sign stating those are for check in and cars can only stay there for 5 min. There is no hotel employee managing this critical function. After about 5 min, my wife came back told me that she checked in and hotel employees told her there is no parking left and we should drive around to find a parking by ourselves nearby. I told her to go inside the room and I go out to find a parking. After 20 min driving around, I still cannot find a parking. I was having phone issues to contact my wife to ask her to come back to the car so that we can tour the city. I drove back to the hotel and found the four positions supposed to be used for check in were still occupied by the same 4 cars and I have to park in the disabled position again and run inside to ask the clerk to call my wife to come down. There were 3 clerks standing behind the counter talking among themselves without a single customer there. They were very friendly. I think the hotel is mismanaged.
Ge, 1-night trip
Verified guest review

4/10 Fair

Needs some serious re-thinking
Well I paid £529 for a 4 night stay here and was looking forward to it. Boy was I disappointed. The room is basic with a large bathroom with a washer/ dryer Kitchenette and small table 2 hard chairs ... ONE comfy chair so hardly a studio. The view was appalling on the bottom floor overlooked by the street. The 'fitness room' was badly located on the 3rd floor and the treadmill was not to be used after 10pm... Re locate ground floor! Rubble on the floor hadn't even been cleaned up from the ceiling leak and could have easily been done by one of the over staffed front desk people and a bucket placed to catch the drips whilst waiting for the engineers who had been or were coming that day depending on who you spoke to. It didn't get fixed. Car park is tiny and a shambles for $25 a day, you need a key card to get down there in the lift so checking out is load up your car, pull out of the car park and walk back to reception to hand your keys in. I read all the other reviews about the fabulous front desk staff but they all must have had personality changes the days we were there. The key card holder had the wifi code on which had been over stamped so illegible, and when my 19 yr old couldn't read it they said 'she's 19 and can't read a code?' I overheard a conversation about a lady not being bright enough to understand something. Unsure if this was a guest or colleague but unacceptable. A Female staff pushed straight past my daughter to get in the lift first..rude!
June, 4-night family trip
Verified guest review

10/10 Exceptional

Very easy check-in experience with a simple yet clean room with nice modern furnishings and a beautiful view
Jackson, 1-night trip
Verified guest review

10/10 Exceptional

Very happy from UK
Great central location, amazing view, handy for airport bus good amenities & service
Mary, 3-night trip
Verified guest review

10/10 Exceptional

Keith, 1-night trip
Verified guest review

10/10 Exceptional

A pleasant experience
Staff is excellent. I felt welcome and like family. Note, ask to pay for onsite parking. Perfectly located in town. The hotel has a great outside bar that is well maintained and modern. The only drawback is cost. You will pay more than whats on offer.
1-night trip
Verified guest review

10/10 Exceptional

N, 3-night trip
Verified guest review

10/10 Exceptional

Great central location, and the views were incredible.
6-night trip
Verified guest review

8/10 Very good

Hotel? Or Motel?
We feel for the businesses in Queenstown with staffing issues but I feel this problem has been going on long enough now that hotels/motels should be able to identify what needs addressing at the time of booking and whether or not you are able to provide what you say you will. For us this is not a hotel at the moment. The only bar on the premises was closed our whole stay. (3 nights Sunday to Wednesday) Nowhere to relax and have a drink at the hotel. When there is no bar, even temporarily, it should be stated in the hotel amenities. To us it’s now a motel! The lake view in the 1 bedroom apartment was lovely however the room was a disability room which is never sexy! We asked to change rooms and were told all the rooms were like this!?? Also the room hadn’t been fully cleaned from the previous guests. Both bins were full of rubbish. Close to town which is a plus!
Celine, 3-night trip
Verified guest review