Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

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Overview of Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

3.5 star property
3.5-star hotel with indoor pool, near Cleveland State University

8.4/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is NZ$280
Price available on 03/10/2022
Map
1260 Euclid Ave, Cleveland, OH, 44115
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness center
  • Valet parking
  • Room service
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cleveland
  • Progressive Field - 8 min walk
  • Rock and Roll Hall of Fame - 18 min walk
  • FirstEnergy Stadium - 21 min walk
  • Rocket Mortgage FieldHouse - 1 min drive
  • JACK Cleveland Casino - 1 min drive
  • Huntington Convention Center of Cleveland - 6 min drive
  • Lake Erie - 8 min drive
  • Cleveland Clinic - 11 min drive
  • Cleveland Metroparks Zoo - 10 min drive
  • Case Western Reserve University - 14 min drive

Getting around

  • Cleveland, OH (BKL-Burke Lakefront) - 5 min drive
  • Cleveland Hopkins International Airport (CLE) - 15 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 20 min drive
  • Cleveland Station - 20 min walk
  • Tower City-Public Square Station - 14 min walk
  • East 34th-Campus Station - 30 min walk
  • Free area shuttle

About this property

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

3.5-star hotel in the heart of Downtown Cleveland, rejuvenated in 2016
Close to Progressive Field and Rock and Roll Hall of Fame, Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel provides a terrace, dry cleaning/laundry services, and a bar. The onsite restaurant, Ghost Light Restaurant, features happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
Additional perks include:
  • An indoor pool
  • Full breakfast (surcharge), a free area shuttle, and valet parking (surcharge)
  • An area shuttle, a 24-hour front desk, and a porter/bellhop
  • Wedding services, a front desk safe, and a ballroom
  • Guest reviews say good things about the helpful staff and location
Room features
All guestrooms at Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel offer perks such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 205 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Offsite

  • Free area shuttle within 5 miles

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Free local shuttle

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (13079 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Raised toilet seat
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Ghost Light Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 16.95 per person (approximately)

Renovations and closures

The following facilities are closed on Sunday and Saturday:
  • Bar/lounge
  • Indoor pool
  • Restaurant
  • Sauna
  • Spa tub
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
  • Sauna
  • Spa tub

Parking

  • Valet parking costs USD 39 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Wyndham Cleveland Playhouse Square
Wyndham Playhouse
Wyndham Playhouse Square
Wyndham Playhouse Square Hotel
Wyndham Playhouse Square Hotel Cleveland
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Cleveland At Playhouse Square Ohio
Wyndham Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square

Frequently asked questions

Does Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel?
As of 27 September 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel on 3 October 2022 start from NZ$280, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel?
Yes. Valet parking costs USD 39 per day.
What are the check-in and check-out times at Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel?
No, this hotel doesn't have a casino, but Horseshoe Casino (12-min walk) and JACK Cleveland Casino (13-min walk) are both nearby.
What is there to do at Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel and nearby?
Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel?
Yes, there's an onsite restaurant, Ghost Light Restaurant. Nearby restaurants include The Clevelander (4-min walk), Pizza Pan (5-min walk), and Hofbräuhaus (5-min walk).
What's the area around Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel like?
Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel is in Downtown Cleveland, a short 8-minute walk from Progressive Field and 18 minutes' walk from Rock and Roll Hall of Fame. Travelers say this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

game
Hotel is nice, the beds need a littleattention, need new mattresses . staff was friendly
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ann, 2-night trip
Verified Hotels.com guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Dante, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

florence, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

great place to stay when in Cleveland
DAVID, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience!!!
It was an overall good experience. The room was great, the food was great, and of course the service. Only thing I would point out is if your using google maps, the valet parking is on the other side of the building. Loved the pool!
Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cleo, 3-night trip
Verified Hotels.com guest review