Guests
All properties in Heraklion, Heraklion, Crete, Greece

Aquila Atlantis Hotel

Luxury hotel in Heraklion with outdoor pool and restaurant

  • Free WiFi and free parking
From
NZ$187

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 58.
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2 Ygias Street, Heraklion, 71202, Crete Island, Greece
8.8.Fabulous.
  • Superb service. Always keen to help us. Provided unexpected upgrades and always went the…

    Oct 11, 2020

  • The staff and cleanliness was great. Check in was super easy as well as check out. I was…

    Sep 12, 2021

See all 225 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Shopping
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 164 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free supervised kid's activities

For families

  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (free)
  • Private bathroom
  • Television
  • Garden
  • Terrace

What’s around

  • Heart of Heraklion
  • Museum of the Battle for Crete and National Resistance - 1 min walk
  • Heraklion Archaeological Museum - 2 min walk
  • Eleftherias Square - 4 min walk
  • St. Titus Church (Agios Titos Cathedral) - 5 min walk
  • Heraklion Loggia - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Single Room (Urban View)
  • Classic Double Room (Urban View)
  • Business Room, City View
  • Executive Room, Harbor View
  • Superior Room, Harbor View
  • Deluxe Room, Harbor View
  • Family Room, City View
  • Junior Suite
  • Grand Suite, Harbor View

What’s around

Landmarks

  • Heart of Heraklion
  • Museum of the Battle for Crete and National Resistance - 1 min walk
  • Heraklion Archaeological Museum - 2 min walk
  • Eleftherias Square - 4 min walk
  • St. Titus Church (Agios Titos Cathedral) - 5 min walk
  • Heraklion Loggia - 5 min walk
  • Heraklion Town Hall - 5 min walk
  • Lions Square - 6 min walk
  • Morosini Fountain - 6 min walk
  • 18 Anglon Square - 7 min walk
  • Heraklion Municipal Art Gallery - 7 min walk

Getting around

  • Nikos Kazantzakis Airport (HER) - 5 min drive
map
See on map
2 Ygias Street, Heraklion, 71202, Crete Island, Greece

At a glance

Hotel size

  • This hotel has 164 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Outdoor seasonal pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa services on site
  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • French
  • German
  • Greek

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 40-inch plasma TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Main Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 12 per person (approximately)

Children & extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

Pool, spa & gym (if applicable)Pay at property

  • The seasonal pool is open from April to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, Diners Club and Union Pay. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Aquila Atlantis
  • Aquila Atlantis Hotel Hotel
  • Aquila Atlantis Hotel Heraklion
  • Aquila Atlantis Hotel Hotel Heraklion
  • Aquila Atlantis Heraklion
  • Aquila Atlantis Hotel
  • Aquila Atlantis Hotel Heraklion
  • Atlantis Aquila
  • Atlantis Hotel Aquila
  • Hotel Aquila Atlantis
  • Aquila Atlantis Hotel Crete/Heraklion
  • Atlantis Hotel Heraklion

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Aquila Atlantis Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's a seasonal outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, Main Restaurant offers alfresco dining and Mediterranean cuisine. Nearby restaurants include Herbs´Garden (4-min walk), Think Tank (4-min walk), and La Boheme (4-min walk).
  • Aquila Atlantis Hotel has an outdoor pool and a 24-hour fitness center, as well as a garden.
8.8.Fabulous.
  • 4.0.Fair

    Not a 5 star hotel

    Disappointing but worth the money. First of all this is not a 5* hotel. Beds very comfortable though and we got upgraded, as VIP gold member so that was nice. The amenities in the room are limited (only shower gel, no conditioner or body lotion). Only 2 towels per guest (one large one medium, no small hand towels). We had to request a tea boiler and iron, which is usually already in room. Fitness center was closed even at 6pm. Was not made aware of that upon reservation or checkin. The pool was much smaller than looks in pictures, there was no pool attendant and couldn’t find the pool towels. I you actually have to request them at the Spa, there was no indication for it, i had to ask the gentlemen that brought some food by the pool. Windows are thin and not sound proof, could hear all the street noise. The worst part was the 10€ Food Voucher i was given at checkin. I was not told any specific conditions to use it. I ordered in room appetizers that totaled 7,5€, made sure I checked with the person on the phone that i could use it on it and they approved, checked again upon delivery and they confirmed again. Upon checkout, the reception first took the voucher and told me i was all set, and then as I was waiting in the lobby came back to tell me I actually had to pay, and that it was only valid on 15euros minimum purchases. I told then repeatedly in good faith i had not been made aware of these specific conditions, but they ignored it. Not guest orie

    ALICE, 1 night trip with friends, Aug 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Location is good, hotel is older but well maintained, walls are very thin. Definitely not a 5 star as claimed but a good 3.5-4 star.

    Rob, 1 night trip, Aug 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect hotel for a city break

    Great stay for two nights in this well located hotel ,only 300 metres from the old town centre and port.

    DAVID, 2 night trip, Aug 19, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    A Solid 3.5 Star Hotel Experience

    The room - Spacious with comfy bed but NOT soundproofed at all. You can hear the planes flying past day and night, and the shower next door. The toilet is separate to the shower but hand soap is only available in the shower room - rather unhygienic. Breakfast - Good selection of food. Although all guests are asked to wear plastic gloves, which is environmentally unfriendly, everyone can still touch your tableware. Would prefer a staff to handle the food during covid. Limited seating in the courtyard. Pools - Both very small. Pictures look much bigger than they are. No sanitiser available to clean sun loungers between uses. Car park - Only a handful of spaces available which fill up quickly and you have to walk up to the reception in person and ask for the gate to be opened which is quite inconvenient. Location - distance wise it is close to the old town, but you have to walk through some poorly lit, uneven, dodgy alleyway to reach it. No mini-mart/kiosk nearby. Reception staff - Disappointing! One refused to open the car park gate because she couldn’t see a space from her camera. But having walked up to the hotel from the car park myself, I know there’s a free space. Upon check in, a €10 credit for food&drink per day was offered to us as a Hotels.com incentive but no T&Cs were mentioned at any point. At check out, the credit was not honoured until we asked for the hotel manager. Very typical!

    3 night trip, Aug 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Very clean and the staff were very attentive. We arrived very early in the morning and the lovely gentleman said that he would try to ensure that our room was ready earlier than the check in time and when we returned just after 1pm the room was ready and waiting for us which was very welcome.

    2 night trip, Aug 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent hotel in the centre of Heraklion

    Comfortable room and on-site delicious food!

    Samuel Mesfin, 1 night trip, Aug 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice clean hotel. Went back to stay another night as it is right in the heart of the city.

    Karen, 1 night trip, Jul 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice modern hotel in good location

    Hotel design on outside not so pretty but inside is modern and luxurious. The staff very nice, check in quick and easy, room large and comfortable. View of harbour is a partial view and it is not the prettiest part of harbour so don't pay extra for that. It was a short walk to all the things I wanted to do. Easy parking. Breakfast was very good with many options but I didn't like that they required plastic gloves. This is incredibly wasteful. I don't know if this is a hotel policy or government policy during pandemic but I know as a medical professional that nobody is catching covid from food at buffets. Requiring hand sanitizer before guests use the buffet should be sufficient.

    Cherene, 1 night trip, Jun 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice overall, i alwaus stay here

    1 night trip, Jun 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent Hotel

    Excellent as usual. Stayed many times. Staff are lovely, helpful, nothing is too much trouble to make your stay enjoyable.

    Jacqueline, 1 night trip, May 21, 2021

    Verified Hotels.com guest review

See all 225 reviews