Novotel Madrid Center

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Overview of Novotel Madrid Center

UNESCO Sustainable Travel Pledge

Novotel Madrid Center

4.0 star property
4-star hotel with restaurant, connected to the convention center, near El Retiro Park

9.0/10 Superb

1,004 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is NZ$161
Price available on 21/08/2022
Map
O'donnell 53, Madrid, Madrid, 28009
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • UNESCO Sustainable Property
For families
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Salamanca
  • El Retiro Park - 11 min walk
  • Prado Museum - 28 min walk
  • Gran Via Street - 28 min walk
  • Puerta del Sol - 35 min walk
  • Plaza Mayor - 41 min walk
  • WiZink Center - 1 min drive
  • Puerta de Alcala - 4 min drive
  • Las Ventas - 7 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 11 min drive
  • Santiago Bernabeu Stadium - 15 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive
  • Calanas Station - 4 min drive
  • Atocha Cercanías Station - 5 min drive
  • Madrid Recoletos Station - 21 min walk
  • O'Donnell Station - 6 min walk
  • Goya Station - 8 min walk
  • Principe de Vergara Station - 10 min walk

About this property

Novotel Madrid Center

When you stay at Novotel Madrid Center, you'll be within a 10-minute drive of Gran Via Street and El Retiro Park. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Eat Bar, which serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, a poolside bar, and a fitness center. The comfortable beds and airport proximity get great marks from fellow travelers. Public transportation is just a short walk: O'Donnell Station is 6 minutes and Goya Station is 8 minutes.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and SGS (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 790 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM - 2 AM
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 25 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 7:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (16146 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Pool access ramp on site

Languages

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 37-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Eat Bar - This restaurant serves breakfast, brunch, lunch, and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 22 per person (approximately)

Parking

  • Self parking costs EUR 25 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SGS (3rd party expert - Global).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Frequently asked questions

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

I booked this hotel for my daughter for 5 nights trip. She absolutely loved it and always felt safe in the hotel and area around. The room was very nice and clean and the hotel personnel was very professional and accommodating.
Yana, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Brad, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beatriz, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing.
Very well looked after hotel. All the staff were very friendly, the rooms were very well presented and cleaned to the highest standard on a daily basis. The roof top bar and pool was great, very clean. Very relaxing. You wouldnt think it was in the middle of city. Multilingual staff helped the experience as i was practicing my spanish and they either helped me correct it or we spoke in english for the rest of the conversation. Definitely going back
Keeley, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Weekend in Madrid
Modern hotel with big rooms suitable for families. Friendly staff.
Markus, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Delbert, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

All are ok
Chun Shing Samson,, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Great hotel located close to El Retiro and Serrano shopping street. Rooms are ok and staff is friendly.
Mauricio, 2-night trip
Verified Expedia guest review