4/10 Fair
29 May 2023
Disappointed
When you walk into the lobby it appears like a nice hotel with a restaurant/bar, a nice sitting area and elevators, then you get up to your room.The first room we were given did not have a microwave or fridge and had beds with adjustable controls that were broke but laying on the bed like they worked.I asked for another room and was given a room that looked like it had not been updated since 1970. The carpet had ripples in it, the toliet paper holder was coming off the wall, the mattress for the pullout couch had stains on it. This room had a fridge but no microwave. If you needed to use the microwave you had to go to the lobby, mind you we were on the 4th floor.
Brandi
Brandi, 1-night family trip
Verified Hotels.com guest review