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Best Western The Cromwell, London

4 stars4 stars
110 Cromwell RdKensington, LondonEnglandSW7 4ESUnited Kingdom
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Good3.7 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Value for money
Fairly good value for money
473See all 473 Hotels.com reviews
From 1,202 reviewsTripAdvisor Traveller Rating

Best Western The Cromwell, London

from NZ$154
  • Standard Double Room
  • Standard Double Room
  • Standard Single Room
  • Double Room
  • Comfort Room, 2 Single Beds, Non Smoking
  • Superior Room, 1 Double Bed, Non Smoking
  • Standard Twin Room, 2 Single Beds
  • Twin Room
  • Standard Double Room
  • Executive Room, 1 Double Bed
  • Standard Double Room
  • Double Room, Garden View
  • Standard Room, 1 Double Bed, Balcony, Garden View
  • Comfort Room, 1 Single Bed, Non Smoking
  • Comfort Room, 1 Double Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 85 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Best Western Cromwell
  • Best Western Cromwell House
  • Best Western Cromwell House London
  • Best Western Cromwell London
  • Cromwell Best Western
  • Best Western The Cromwell Hotel London
  • BEST WESTERN The Cromwell London, England

Optional extras

Buffet breakfast is offered for an extra charge of GBP 12.50 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator/lift
  • Television in common areas
Accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Best Western The Cromwell, London’s small print

Also known as

  • Best Western Cromwell
  • Best Western Cromwell House
  • Best Western Cromwell House London
  • Best Western Cromwell London
  • Cromwell Best Western
  • Best Western The Cromwell Hotel London
  • BEST WESTERN The Cromwell London, England

Optional extras

Buffet breakfast is offered for an extra charge of GBP 12.50 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 473 reviews

Best Western The Cromwell, London
Good3.0 / 5
Overpriced
Extremely average. Overpriced in comparison to other establishments.
3 night romance trip
Best Western The Cromwell, London
Excellent4.0 / 5
Good middle range hotel, good location.
I stayed in a garden room on level 1 with own balcony. It is worth paying for the premium for a "normal size hotel room" (I read from previous review that the standard room is very small but small rooms are the norm for London hotels). This hotel is in an old building. Carpets a bit tired but clean. Shower only with no bath but showerhead is new with good water pressure, I have no trouble with hot showers in the morning (which I noted that some people do have trouble with recently). You will notice people walking on the floor above you in a quiet night. The ventilation/air condition is noisy but I didn't really it anyway. All garden rooms have steep stairs. Overall, good value for a mid range hotel and good location. Recommend paying extra for the garden room. You get what you pay for.
6 night trip
Best Western The Cromwell, London
Excellent4.0 / 5
Stockholm
Overall great hotel, amazingly comfortable beds and great room. Checkin was slow, and a fan in the bathroom didn't work but the comefort and cleanliness of the room make up for it!
3 night romance trip
Best Western The Cromwell, London
Outstanding5.0 / 5
Convenient , well run hotel
good for access to central London, competitive pricing, friendly and helpful staff
3 night business trip
Best Western The Cromwell, London
Good3.0 / 5
Nice hotel, good price
The staff was nice and the room was comfortable. The bathrooms have been nicely updated. I was pleasantly surprised to find that the bathroom included a bathtub. However, the lighting above the sink is aimed down and not very conducive to putting on make-up. Nor is there good lighting in the room for putting on makeup. The mirror above the desk is awkwardly placed in that you would have to wedge yourself between the desk and nightstand to use the mirror. Also, I am very sound sensitive and the room is definitely not very soundproof. I could hear the cars on the busy street outside for much of the night. I could clearly hear everything that happened in the hallway. There is a considerable gap beneath the door that allowed both light and sound to enter the room. If you're not very sound sensitive, then this is an excellent place to stay. It is just around the corner from a tube stop making transportation very easy. There are nice places to eat nearby and is just down the street from the Natural History Museum. The wifi was dependable and the speed was adequate.
3 night business trip

See all reviews

Best Western The Cromwell, London

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