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InterContinental Kansas City at The Plaza, an IHG Hotel

4-star hotel with outdoor pool, near Fountain of Neptune

From
NZ$289

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  • InterContinental Kansas City at The Plaza, an IHG Hotel
  • InterContinental Kansas City at The Plaza, an IHG Hotel
  • Outdoor Pool
  • Outdoor Pool
  • InterContinental Kansas City at The Plaza, an IHG Hotel
InterContinental Kansas City at The Plaza, an IHG Hotel. Image 1 of 80.
1 / 80InterContinental Kansas City at The Plaza, an IHG Hotel
401 Ward Pkwy, Kansas City, 64112, MO, United States of America
8.0.Very good.
  • Skewer did not work

    Jul 24, 2021

  • The hotel has been remodeled on the inside and it’s nice. They need to focus on the…

    Jul 15, 2021

See all 751 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Dining options
Convenient
Safe
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 371 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • In Country Club Plaza Area
  • Nelson-Atkins Museum of Art - 17 min walk
  • Fountain of Neptune - 5 min walk
  • JC Nichols Memorial Fountain - 8 min walk
  • Kansas City Art Institute - 16 min walk
  • Kemper Museum of Contemporary Art - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Room, 1 King Bed, View
  • Superior Room, 1 King Bed, View (Plaza View)
  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed
  • Standard Room
  • Room, 1 King Bed, View (Plaza View)
  • Deluxe Room, 2 Double Beds
  • Superior Room, 2 Double Beds
  • Suite, 1 King Bed, No View
  • Executive Suite, 1 King Bed
  • Room, 2 Double Beds
  • Suite, 1 Bedroom, No View
  • Presidential Suite, 1 King Bed
  • Suite, 1 King Bed, View
  • Deluxe Room
  • Room, Accessible (Wheelchair)
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Deluxe Suite, 1 King Bed
  • Suite, 1 Bedroom, View
  • Room, 1 King Bed, Accessible (Hearing)

Location

401 Ward Pkwy, Kansas City, 64112, MO, United States of America
  • In Country Club Plaza Area
  • Nelson-Atkins Museum of Art - 17 min walk
  • Fountain of Neptune - 5 min walk

What’s around

Landmarks

  • In Country Club Plaza Area
  • Nelson-Atkins Museum of Art - 17 min walk
  • Fountain of Neptune - 5 min walk
  • JC Nichols Memorial Fountain - 8 min walk
  • Kansas City Art Institute - 16 min walk
  • Kemper Museum of Contemporary Art - 16 min walk
  • Kauffman Center for the Performing Arts - 4.5 mi / 7.2 km
  • T-Mobile Center - 4.8 mi / 7.8 km
  • Starlight Theatre - 5.5 mi / 8.8 km
  • Kauffman Stadium - 7.5 mi / 12.1 km
  • Arrowhead Stadium - 7.7 mi / 12.4 km

Getting around

  • Kansas City International Airport (MCI) - 34 min drive
  • Kansas City Union Station - 12 min drive
  • Lee's Summit Station - 24 min drive
  • Independence Station - 27 min drive

At a glance

Hotel size

  • This hotel has 371 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 4 PM-5 AM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Restrictions apply*
  • Up to 25 lbs

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Onsite self parking (USD 20 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Outdoor seasonal pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Steam room
  • Sauna
  • Pool sun loungers

Working away

  • 24-hour business center
  • Number of meeting rooms - 12
  • Conference space
  • Conference space size (feet) - 26000
  • Conference space size (meters) - 2415
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1972
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Oak Room - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

The Oak Bar - This lobby lounge serves breakfast, lunch, and dinner. Open daily.

Small print

Also known as

  • Fairmont Hotel Kansas City
  • InterContinental Kansas City at The Plaza
  • InterContinental Kansas City at The Plaza, an IHG Hotel Hotel
  • InterContinental Hotel Plaza
  • InterContinental Plaza
  • Plaza InterContinental
  • InterContinental Kansas City Plaza Hotel
  • InterContinental Kansas City Plaza
  • Intercontinental Kansas City At The Plaza Hotel Kansas City
  • Kansas City Intercontinental

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Self parking costs USD 20 per night

Rollaway beds are available for USD 30.0 per night

Breakfast costs between USD 10 and USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 75 per night, plus a one-time cleaning fee of USD 25

WiFi is available in guestrooms for USD 11.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 11.95 per 24-hour period (rates may vary)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

The seasonal pool is open from May to September.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: USD 5.90 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Fitness center access
  • Internet access (may be limited)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, InterContinental Kansas City at The Plaza, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 20 per night.
  • Yes, there's a seasonal outdoor pool.
  • Yes, pets are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 75 per night.
  • You can check in from 4 PM - 5 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, The Oak Room. Nearby restaurants include Gram & Dun (4-min walk), Cooper's Hawk (4-min walk), and Brio (4-min walk).
  • No, this hotel doesn't have a casino, but Isle of Capri Casino Kansas City (14-min drive) and Argosy Casino (22-min drive) are both nearby.
  • InterContinental Kansas City at The Plaza, an IHG Hotel has an outdoor pool and a 24-hour fitness center, as well as a sauna.
8.0.Very good.
  • 8.0.Very good

    Nice hotel with service issues

    Clean and comfortable, casually elegant hotel with service glitches common in late pandemic America. Missing bath hardware, broken alarm clock, wrong items brought to room were minor annoyances, but we will return in the belief that staffing issues will be addressed.

    6 night trip, Jul 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Pool time!

    The outdoor pool is the gem of this hotel. Nearby downtown shopping as well.

    Ryne, 2 night family trip, Jul 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Intercon KC Plaza

    We stayed 2 nights, the 1st night the room was very warm making it uncomfortable to sleep,2nd night was more comfortable and pleasant. 1st night tried adjusting thermostat but to no avail. Suspect power to ac was turned off during evening hours. We would stay again.

    Ted, 2 night trip, Jun 23, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    T

    Stephane, 1 night trip, Jun 20, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    unacceptable

    This once grand lady has fallen into a state of disrepair. In no way whatsoever was this a four-star hotel. The dishonest general manager told us a bald-faced lie. We were bullied and disturbed by a large group while on the property and the management made no effort to put a stop to the behaviour after we complained. The internet does not work. What was supposed to be a restful weekend was anything but. Refund! Shame on the management of derilict joke of a hotel.

    3 night trip, Jun 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Easy check in, friendly staff, comfortable rooms.

    1 night trip with friends, May 28, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Very disappointed

    We have been frequent visitors at this hotel and were disappointed in our stay this time, so much so, we left a day early. The hotel's condition is suffering from lack of care and maintenance, bed and pillows uncomfortable and service indifferent with the exception of our evening bar staff and check out person. We also had a very inconsiderate neighbor that partied all night long even after being asked to quiet down. Our disappointment is with the expectation set by past visits and the price of the stay vs condition of the property. Fantastic location but will stay elsewhere in the future.

    Rachael, 2 night trip, May 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best stay ever.

    Had a great experience with the hotel staff and the hotel all together. Great location very clean. I love it.

    askari, 3 night trip, May 22, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Watch your back here

    Did not service the room during a two day stay. At checkout clerk said we should have gotten a handout telling that we had to order room cleaning, towels, and bed made. Bed was uncomfortable. Union checking receipt we had a bar charge that wasn’t ours. When I called I was told to call later and talk to the restaurant to get the charge removed. Terrible customer service for such a pricey hotel.

    Theresa, 2 night family trip, May 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything about the hotel was beautiful staff was super nice as well

    Charmell, 1 night trip, May 16, 2021

    Verified Hotels.com guest review

See all 751 reviews