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Room options

Premium Queen Cabin

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Cabin

  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

At a glance

Hotel size

  • 130 rooms


  • Check-in time from 6:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 9:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property is located after immigration control. To access the property, guests arriving on an inbound flight must have valid travel documents to pass through immigration control.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Water dispenser


  • 24-hour front desk
  • Dry cleaning/laundry services


  • Built in 2019
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • Shopping centre on-site
  • At least 80% of lighting from LEDs
  • Water dispenser


  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Grab bar near toilet

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water


  • Daily housekeeping
  • LED light bulbs
  • Water-efficient toilets only



Very good




Staff & service




Property conditions & facilities




8/10 Very good

Lawrence, 1-night trip
Verified guest review

4/10 Fair

David, 1-night trip
Verified guest review

8/10 Very good

Denise, 1-night trip
Verified guest review

6/10 Good

It was what it was
Check in time is 6pm we got caught out with this and we’re charged $15++ per hour to check in before 6pm. Which is not convenient or cost effective especially for an airport hotel. This was disappointing and made the start of the stay average. The bed is comfortable and the amenities ok for the space allocated.
Nicholas, 1-night trip
Verified guest review

8/10 Very good

Does the job
Perfect spot during a long layover. The rooms are super small and it’s not the cleanest. However, it does the job and it beats sleeping in the airport lobby. Plus, you have the jewel right outside your hotel room
Jacquelynne, 1-night trip
Verified guest review

6/10 Good

Hwang Joo, 1-night trip
Verified guest review

6/10 Good

Tomoyasu, 1-night trip
Verified guest review

10/10 Exceptional

Very Convenient
Clean and quiet with a short walk to Changi. A couple of more TV channels would be nice. What's not to love about staying at Jewel.
jeffrey, 2-night trip
Verified guest review

10/10 Exceptional

Kurt, 1-night trip
Verified guest review

4/10 Fair

Never again, BAD room cleanliness and maintenance
We knew that the room was small so we had set our expectations accordingly. It really is small. There's just enough space to walk beside the bed and slip an average sized suitcase underneath, and that's it. What we didn't like was the state of the room. It smelled bad. There were drain flies on the walls. The aircon doesn't go any lower than 21 degrees for "energy saving reasons" so expect it to be very warm inside the room. Maybe the drain flies like it warm. One of the power outlets doesn't work at all and the plug can't even go in. The bathroom is one of those with half a glass wall that allows half of the entire bathroom floor to get wet. I suppose the drain flies like it wet. Will never ever stay here again. Drain flies are gross.
1-night family trip
Verified guest review