This property is located after immigration control. To access the property, guests arriving on an inbound flight must have valid travel documents to pass through immigration control.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Water dispenser
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Built in 2019
Safe-deposit box at front desk
24-hour fitness centre
Shopping centre on-site
At least 80% of lighting from LEDs
Water dispenser
Accessibility
Lift
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Grab bar near toilet
Room amenities
Be entertained
Smart television
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
LED light bulbs
Water-efficient toilets only
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
29 September 2023
Lawrence
Lawrence, 1-night trip
Verified Hotels.com guest review
4/10 Fair
24 September 2023
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 September 2023
Denise
Denise, 1-night trip
Verified Hotels.com guest review
6/10 Good
22 September 2023
It was what it was
Check in time is 6pm we got caught out with this and we’re charged $15++ per hour to check in before 6pm. Which is not convenient or cost effective especially for an airport hotel. This was disappointing and made the start of the stay average. The bed is comfortable and the amenities ok for the space allocated.
Nicholas
Nicholas, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 September 2023
Does the job
Perfect spot during a long layover. The rooms are super small and it’s not the cleanest. However, it does the job and it beats sleeping in the airport lobby. Plus, you have the jewel right outside your hotel room
Jacquelynne
Jacquelynne, 1-night trip
Verified Hotels.com guest review
6/10 Good
31 August 2023
Hwang Joo
Hwang Joo, 1-night trip
Verified Hotels.com guest review
6/10 Good
22 August 2023
Tomoyasu
Tomoyasu, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 August 2023
Very Convenient
Clean and quiet with a short walk to Changi. A couple of more TV channels would be nice. What's not to love about staying at Jewel.
jeffrey
jeffrey, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 August 2023
Kurt
Kurt, 1-night trip
Verified Hotels.com guest review
4/10 Fair
10 August 2023
Never again, BAD room cleanliness and maintenance
We knew that the room was small so we had set our expectations accordingly. It really is small. There's just enough space to walk beside the bed and slip an average sized suitcase underneath, and that's it. What we didn't like was the state of the room. It smelled bad. There were drain flies on the walls. The aircon doesn't go any lower than 21 degrees for "energy saving reasons" so expect it to be very warm inside the room. Maybe the drain flies like it warm. One of the power outlets doesn't work at all and the plug can't even go in. The bathroom is one of those with half a glass wall that allows half of the entire bathroom floor to get wet. I suppose the drain flies like it wet. Will never ever stay here again. Drain flies are gross.