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1 room, 2 adults

Boston Park Plaza, Boston, United States of America

4-star4 stars
50 Park Plaza at Arlington Street, Boston, MA, 02116, United States of America

4-star hotel with 2 restaurants, near Newbury Street
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Wellness
Great wellness & sports facilities
Service
Fantastic service
Comfort
More comfort would be nice

Boston Park Plaza, Boston, United States of America

from NZ$164
  • Run of House (Assigned at Check-in)
  • Superior Room, 1 Queen Bed
  • Superior Room, 1 King Bed
  • Superior Room, 2 Double Beds
  • Superior Room, 2 Queen Beds
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Studio Suite
  • Suite, 1 Bedroom
  • Superior Room, 1 King Bed, Accessible
  • Superior Room, 2 Double Beds, Accessible
  • Garden Suite
  • Presidential Suite
  • Superior Room, 1 Full Bed, Accessible

What’s around Boston Park Plaza, Boston, United States of America

Top spots nearby

Recommended by this property

  • Boston Public Garden (5-minute walk)
  • Boston Common (6-minute walk)
  • Copley Place (7-minute walk)
  • Newbury Street (8-minute walk)
  • Hynes Convention Center (12-minute walk)
  • TD Garden (17-minute walk)
  • New England Aquarium (17-minute walk)
  • Boston Convention and Exhibition Center (21-minute walk)
  • Fenway Park (22-minute walk)
  • Boston Museum of Fine Arts (23-minute walk)

Getting around

  • Boston, MA (BOS-Logan Intl.) - 13 min drive
  • Norwood, MA (OWD-Norwood Memorial) - 28 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) - 29 min drive
  • Beverly, MA (BVY-Beverly Municipal) - 39 min drive
  • Lawrence, MA (LWM-Lawrence Municipal) - 39 min drive
  • Boston-Back Bay Station - 9 min walk
  • Boston South Station - 17 min walk
  • Boston North Station - 25 min walk
  • Arlington Station - 2 min walk
  • Boylston Station - 8 min walk
  • Copley Station - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 1,060 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
This property will place a USD 500 per night credit card authorization at check-in for Presidential Suite or Garden Suite bookings. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • 1 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • 2 coffee shops/cafés
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 36
  • Conference space
  • Conference space size (feet) - 50483
  • Conference space size (meters) - 4690
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1927
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 47-inch Smart TV
  • Netflix
  • Premium TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

STRIP by Stega - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Off the Common - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.
  • The property is a member of Preferred Hotels & Resorts.

Boston Park Plaza, Boston, United States of America’s small print

Also known as

  • Boston Park Plaza
  • Boston Park Plaza Hotel Boston
  • Boston Park Plaza Hotel
  • Hotel Boston Park Plaza
  • Park Plaza
  • Park Plaza Hotel
  • The Boston Park Plaza Hotel And Towers
  • The Boston Park Plaza Hotel
  • Boston Park Plaza Hotel
  • Boston Park Plaza Boston

Policies

Tax ID - C0015390350

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 75.00 per night

  • Resort fee: USD 25.29 per accommodation, per night

Resort fee inclusions:

  • Nearby fitness center access
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Valet parking costs USD 58 per night with in/out privileges

Parking is available nearby and costs USD 40 per day

Buffet breakfast is offered for an extra charge of USD 26 per person (approximately)

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

WiFi is available in guestrooms for USD 20 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very good 8.2 From 5,597 reviews

Good 6.0
the good: Location, Location, Location the Bad: we arrived at the front entrance the two doormen were more concerned about there conversation then coming to the car after we got out they decided to let me know that Valet was in the back. Next the check in the lady was nice however when we asked for a roll away bed for our daughter they said ok but then informed us that there was a $30 USD charge for the bed(I've been to many hotels and never had an extra charge for this) not only did they charge for this it was a good thing it was for my 4 year old daughter because anyone heavier would have fallen through the bed. they next informed me that internet was included with the room........ but there was a $17 USD facility fee so not so included after all. it's not that you charged the facility fee its more that you were trying to take credit for a perk (free WIFI) but really charging for it under a different name. We have stayed here 2 other times and did not have these issues but this will be the last time that we stay there the feeling of being nickel-and-dimed leaves a bad taste.
Jesse, caOther trip
Poor 2.0
Underwhelming, poor service
There are many new hotels in Boston, but on a recent business trip I decided on the Park Plaza, as I had good experiences before. I reached out via email before my stay and requested a room near the elevators as I was working and had to get heavy equipment in and out each day. I had been on the road for work for a few days before my stay and had a piece of equipment break, and needed to ship a replacement to the hotel. I emailed to make sure they could receive it and they confirmed they could. Upon checking in, I discovered my room was as far away as possible from the elevator. Literally, the furthest room away. When I went to get the package, they couldn't find it, insisted it hadn't been delivered, and when they eventually DID find it they offered to 'waive the delivery fee"-- yes, this hotel was going to charge a delivery fee to pick up a package at their internal FedEx and bring it to my room myself. I travel all the time for work and had deliveries to other hotels, and never been charged a delivery fee-- and never had a hotel almost lose my package. Beyond that, I booked a "King or Queen Suite" and the bed was a double at best. The sofa was this awful pleather that was uncomfortable to sit on. The toilet in the bathroom was unbelievably cramped, as was the sink area. Very claustrophobic for a suite. Such an underwhelming experience. This will be my last stay. Much better hotels in Boston.
us3 night business trip
Poor 2.0
Horrible customer service - Cheap tricks
We arrived late at night, handed our cars to the Valet. They gave us a ticket and only thing they said us that if we need anything from the car we have to give the ticket number. None has told us about any valet fees or anything. We checked-in. The walls of the hotel are very thin and it was very loud. The heater did not work but since it was too late we did not want to deal with anything. We checked out next morning and picked up our cars. Next day I saw a $%1 charge in my credit card and when I called they said it was for the valet service. I told the person I spoke with (who obviously knows nothing about handling calls) was more frustrated than I am and just transferred me to someone from valet service. The person from the valet service was only telling me that the information was on the ticket I was handed and was not trying to help as well. Their trick is "do not tell anything to clients, since no one reads these tickets, stuck them with any fee you want". 1 star service for high price. I would not recommend this place to anyone!
us1 night family trip
Good 6.0
Mis-Information
I stayed at the Park Plaza on many occasions when I'm in Boston my last experience was unpleasant. I checked in on 6/15 to attend my Godmothers 90th Birthday. The plan was to check out the following day. Rather than rushing to leave I placed a call to the front desk and requested that I stay another day. The person I spoke with (whom I should have gotten their name) said it wouldn't be a problem and it would be $50.00 for an extras day. I replied, "Not a Problem". I get back to the room after the Birthday party and realized my key didn't work. I went to the front desk (they were very professional) and was told that there wasn't notes stating that the extra day was extended, they never received the information, they were full, and I was escorted to my room by security (who was very accommodating) to retrieves my belongings. I would not have had any problem being charged for the full price of the hotel room although I was told a lower rate. The issue I had is that I was told the extended day was possible to later arrive to find out that it wasn't the case. It was pretty much my word against the Hotel's word and obviously my story was suspect because whomever I spoke either didn't relay the message or the wrong information was given to me. It was humiliating. Fortunately, I was able to book a hotel at the Omni Parker House and was able to leave the next day. Although it's my word against the Hotel's word I felt a need to share my experience with other travelers.
Mark, usBusiness trip
Good 6.0
First I have to say this hotel is the cleanest hotel I've seen. Really really clean. The housekeeping and room service staff were very friendly, and accommodating. They just knew what I needed before I knew. The hotel bar was busy every night. It had a nice chill and friendly vibe. I think that had to do with the bar staff. They were great. The night I was at the bar, I witnessed two separate couples leave to go to the steak house next door for dinner and came back to the hotel bar because they preferred the service and atmosphere better. What would have made my stay at the hotel perfect would have been the if Front Desk staff could give correct information. When I checked in it was a very cold night. I planned to valet my car as the email confirmation suggested. I spoke with the front door man. He suggested to park at the nearby lot because the valet is only until 2 pm. I parked the car and froze walking a block to the hotel through a wind tunnel only to get lost in the hotel trying to find the front desk. I mentioned to the massholeish front desk person who responded, it isn't that cold. I asked the difference between parking at the garage and parking with the valet. He said the valet is until 2 pm. I was told I would have to leave at 2, park the car on the street for a few hours then go back & valet again. The next day I asked another FD person about the valet he said the same about leaving & returning. It isn't a major issue but it sucked walking in cold.
Irene, us2 night trip with friends

Boston Park Plaza, Boston, United States of America

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