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Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Photo gallery for Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Exterior
Beach nearby, snorkelling, surfing, sailing
Beach nearby, snorkelling, surfing, sailing
Outdoor pool
Outdoor pool

Overview of Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

4.0 star property
Bayfront hotel with golf course, near Coconut Island Park

8.0/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is NZ$528
Price available on 13/12/2022
Map
93 Banyan Dr, Hilo, HI, 96720
Main amenities
  • Daily housekeeping
  • Golf course
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service

Room options

About this area

What's nearby

  • In Keaukaha
  • Hawaii Volcanoes National Park - 41 min drive

Getting around

  • Hilo Intl. Airport (ITO) - 8 min drive

Restaurants

  • Queen's Court Restaurant - 3 min walk
  • Ponds - 9 min walk
  • Ken's House of Pancakes - 10 min walk
  • Sombat's Fresh Thai Cuisine - 11 min walk
  • The Hilo Bay Cafe - 11 min walk

About this property

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

A great choice for a stay in Hilo, Grand Naniloa Hotel Hilo - a Doubletree by Hilton features a golf course and puts you just 3.6 mi (5.8 km) from the airport. Guests can take a dip in the outdoor pool or grab a bite to eat at Hula Hulas, which serves breakfast, lunch, and dinner. There are 2 bars/lounges and a 24-hour fitness center at this upscale hotel, along with in-room conveniences like refrigerators and microwaves. Fellow travelers like the helpful staff and location.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 379 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing
  • Helicopter/airplane tours
  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/body boarding
  • Fishing
  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1960
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • 9 holes of golf
  • Golf driving range on site
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • 48-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Recycling

Special features

Dining

Hula Hulas - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 46.00 per accommodation, per night
  • Resort fee inclusions:
    • Sporting facilities or equipment
    • Phone calls (may be limited)
    • Valet parking
    • Additional inclusions

Optional extras

  • Breakfast costs between USD 4 and USD 20 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment will be available to guests.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

State tax ID - W 50540186.01

Also known as

Hilo Naniloa
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Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hotel
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hotel Hilo

Frequently asked questions

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton offer free cancellation for a full refund?
Yes, Grand Naniloa Hotel Hilo - a Doubletree by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?
As of 29 November 2022, prices found for a 1-night stay for 2 adults at Grand Naniloa Hotel Hilo - a Doubletree by Hilton on 13 December 2022 start from NZ$528, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?
You can check in from 4:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Grand Naniloa Hotel Hilo - a Doubletree by Hilton and nearby?
Have fun with onsite activities like kayaking, sailing, and rowing, and practice your swing at the golf course. Additional recreation onsite includes helicopter/airplane tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness center. Grand Naniloa Hotel Hilo - a Doubletree by Hilton also has a picnic area and a garden.
Are there restaurants at or near Grand Naniloa Hotel Hilo - a Doubletree by Hilton?
Yes, there's an onsite restaurant, Hula Hulas. Nearby restaurants include Ponds (9-min walk), Ken's House of Pancakes (10-min walk), and Sombat's Fresh Thai Cuisine (11-min walk).
What's the area around Grand Naniloa Hotel Hilo - a Doubletree by Hilton like?
Grand Naniloa Hotel Hilo - a Doubletree by Hilton is in Keaukaha, a short 8-minute drive from Hilo Intl. Airport (ITO) and 8 minutes' walk from Liliuokalani Park and Gardens. Travelers love the hotel's prime location.

Overall score and ratings

8.0

Very good

8.4/10

Cleanliness

8.3/10

Staff & service

7.7/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

JEFFREY, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Jeska, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Keely, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Trung, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paramveer, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Cecilia, 2-night trip
Verified Hotels.com guest review

6/10 Good

Lawrie, 3-night trip
Verified Hotels.com guest review

8/10 Very good

nassim, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Benjamin, 3-night trip
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